I came in to the store and patiently waited for my order to be made. I have no problem with waiting. But while waiting I did hear some really unfortunate things being said behind the counter by a person I believe to be the main manager. Dominos is supposed to be family friendly yet the way this individual was conducting herself was the absolute opposite. I believe her name to be Ashley but I am not 100% sure. She was taller very thin and had her hair in a bun with a darker blue shirt and visor. The amount of obscenities coming from this woman’s mouth was unbelievable, and the worst part is, is that it was directed at her staff. I heard her egging on another coworker to bully another as well as many other things a person of power should not be saying in the workplace or actually ever. If you watch her in the kitchen you can see the dynamics. I was in there about 15 minutes and felt so bad for many of the workers enduring her bullying and belittling. Not to mention the cocky way she comes off to customers who have a question about their items. I audibly heard her talking horribly about one of their drivers who just left on what I assume to be a delivery to another person in the kitchen. This type of bullying is unacceptable. The cherry on top that solidified me never returning was seeing all the grime under her finger nails. This can’t be the image dominos wants to uphold.
Atmosphere: 1
Food: 1
Service: 1
Arshpaul Singh
In response to my recent experience at the Domino’s Monte Vista Avenue location, I am writing to lodge an official complaint regarding the unprofessional conduct of the General Manager, Ashley.
Pizza was made with no chicken at all and when visit back to show her pizza. She was rude, arrogant and introduce herself as General Manager, Ashley.
On an online order for thin crust pizza with premium chicken, I was met with rudeness and an attempt to dismiss my concerns. The General Manager claimed to have the authority to override any customer complaint, asserting her position as the General Manager.
Her behaviour was unacceptable, including physical aggression towards the counter and inappropriate language. Her lack of customer service skills and professionalism is deeply concerning.
I demand a response from Domino’s regarding the incident involving the General Manager, Ashley. I am seeking a resolution to the issues raised and a call back to address the damage to the Domino’s brand image caused by her behaviour.
The General Manager’s actions demonstrate a profound lack of professionalism and do not reflect the values or standards of Domino’s. I urge the company to take immediate action to rectify this situation and ensure that such incidents do not occur in the future.
SHAME ON ASHLEY#BYCOTT DOMINOS MONTE VISTA
Atmosphere: 1
Food: 1
Service: 1
Darren McPherson
Great staff very friendly and responsive, Well keep floors best dominos in town.
Atmosphere: 5
Food: 5
Service: 5
Hilmi Arafat
Bad service and inappropriate order made.
Atmosphere: 1
Food: 1
Service: 1
mia james
great customer service and yummy food
Atmosphere: 5
Food: 5
Service: 5
Melissa Gonzales
I have been going here since it opened, my son is obsessed with the pan pizza. I have always had a good experience and I get delivery 95% of the time with no issues! The place is clean and friendly! Satisfied customer here!
Atmosphere: 5
Food: 5
Service: 5
James Hicks
Hi love this location as I always receive my pizza on time and ordered exactly how I have requested it. I have had a few incidents where I needed clarification of promotions and coupons and the manager ashley was able to assist me and resolve any misunderstandings all staff there is cool and professional. I definitely would recommend to a friend. I go there a few times a week if I’m lucky.
Atmosphere: 5
Food: 5
Service: 5
Sonia Mendez
Hands down the best service and pizza in the area! Was greeted and serviced exceptionally well by the General Manager, Ashley! Will definitely be returning solely because of how helpful and diligent she is! Great pizza, even better customer service! 10/10
Atmosphere: 5
Food: 5
Service: 5
angellzz Lbrace
I just happened be looking up address and saw the dude who didnt like the manger or his pizza few days ago lol shaking my head!!!
Did notice he had no issues eating his pizza though lol I wish there was emoji to laugh at his post lol
Domino's crew keep up the awesome work, you cant make everyone happy!
I gave you 5 stars
Atmosphere: 5
Food: 5
Service: 5
Marina Rios
Ashley is an amazing asset to the company always very professional friendly and goes above and beyond if I could rate this place more than five I definitely would
All I can say is that they were amazing, great customer service and Ashley was very nice. I don’t know why this one comment is talking bad about her, she was super friendly and helped me a lot.
Atmosphere: 5
Food: 5
Service: 5
Damien McPherson
Hands down the best dominos in Turlock and has the best general manager in town staff is super friendly and makes the best pizza around. One of my go to spots when I want to grab a pizza 🍕 I recommend this spot.
Atmosphere: 5
Food: 5
Service: 5
Dezarae Mcpherson
This location has a great team with Great customer service. The leader ship is perfect. I Highly recommend using this location 👌
Atmosphere: 5
Food: 5
Service: 5
Dennis Mcpherson
Great place and people
Kaniya Thomas
I only order from the Monte Vista even though I live by the Geer rd location. I literally go out of my way to go to this location because my pizza, pasta, and bites are always cooked to perfection. The General Manager Ashley and Manager Kaomi always accommodating to customers if something is wrong with your order or if you have to wait longer than expected for your order. I appreciate them and the entire staff.
I came in to the store and patiently waited for my order to be made. I have no problem with waiting. But while waiting I did hear some really unfortunate things being said behind the counter by a person I believe to be the main manager. Dominos is supposed to be family friendly yet the way this individual was conducting herself was the absolute opposite. I believe her name to be Ashley but I am not 100% sure. She was taller very thin and had her hair in a bun with a darker blue shirt and visor. The amount of obscenities coming from this woman’s mouth was unbelievable, and the worst part is, is that it was directed at her staff. I heard her egging on another coworker to bully another as well as many other things a person of power should not be saying in the workplace or actually ever. If you watch her in the kitchen you can see the dynamics. I was in there about 15 minutes and felt so bad for many of the workers enduring her bullying and belittling. Not to mention the cocky way she comes off to customers who have a question about their items. I audibly heard her talking horribly about one of their drivers who just left on what I assume to be a delivery to another person in the kitchen. This type of bullying is unacceptable. The cherry on top that solidified me never returning was seeing all the grime under her finger nails. This can’t be the image dominos wants to uphold.
Atmosphere: 1
Food: 1
Service: 1
In response to my recent experience at the Domino’s Monte Vista Avenue location, I am writing to lodge an official complaint regarding the unprofessional conduct of the General Manager, Ashley.
Pizza was made with no chicken at all and when visit back to show her pizza. She was rude, arrogant and introduce herself as General Manager, Ashley.
On an online order for thin crust pizza with premium chicken, I was met with rudeness and an attempt to dismiss my concerns. The General Manager claimed to have the authority to override any customer complaint, asserting her position as the General Manager.
Her behaviour was unacceptable, including physical aggression towards the counter and inappropriate language. Her lack of customer service skills and professionalism is deeply concerning.
I demand a response from Domino’s regarding the incident involving the General Manager, Ashley. I am seeking a resolution to the issues raised and a call back to address the damage to the Domino’s brand image caused by her behaviour.
The General Manager’s actions demonstrate a profound lack of professionalism and do not reflect the values or standards of Domino’s. I urge the company to take immediate action to rectify this situation and ensure that such incidents do not occur in the future.
SHAME ON ASHLEY#BYCOTT DOMINOS MONTE VISTA
Atmosphere: 1
Food: 1
Service: 1
Great staff very friendly and responsive,
Well keep floors best dominos in town.
Atmosphere: 5
Food: 5
Service: 5
Bad service and inappropriate order made.
Atmosphere: 1
Food: 1
Service: 1
great customer service and yummy food
Atmosphere: 5
Food: 5
Service: 5
I have been going here since it opened, my son is obsessed with the pan pizza. I have always had a good experience and I get delivery 95% of the time with no issues! The place is clean and friendly! Satisfied customer here!
Atmosphere: 5
Food: 5
Service: 5
Hi love this location as I always receive my pizza on time and ordered exactly how I have requested it. I have had a few incidents where I needed clarification of promotions and coupons and the manager ashley was able to assist me and resolve any misunderstandings all staff there is cool and professional. I definitely would recommend to a friend. I go there a few times a week if I’m lucky.
Atmosphere: 5
Food: 5
Service: 5
Hands down the best service and pizza in the area! Was greeted and serviced exceptionally well by the General Manager, Ashley! Will definitely be returning solely because of how helpful and diligent she is! Great pizza, even better customer service! 10/10
Atmosphere: 5
Food: 5
Service: 5
I just happened be looking up address and saw the dude who didnt like the manger or his pizza few days ago lol shaking my head!!!
Did notice he had no issues eating his pizza though lol
I wish there was emoji to laugh at his post lol
Domino's crew keep up the awesome work, you cant make everyone happy!
I gave you 5 stars
Atmosphere: 5
Food: 5
Service: 5
Ashley is an amazing asset to the company always very professional friendly and goes above and beyond if I could rate this place more than five I definitely would
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
All I can say is that they were amazing, great customer service and Ashley was very nice. I don’t know why this one comment is talking bad about her, she was super friendly and helped me a lot.
Atmosphere: 5
Food: 5
Service: 5
Hands down the best dominos in Turlock and has the best general manager in town staff is super friendly and makes the best pizza around. One of my go to spots when I want to grab a pizza 🍕 I recommend this spot.
Atmosphere: 5
Food: 5
Service: 5
This location has a great team with Great customer service. The leader ship is perfect. I Highly recommend using this location 👌
Atmosphere: 5
Food: 5
Service: 5
Great place and people
I only order from the Monte Vista even though I live by the Geer rd location. I literally go out of my way to go to this location because my pizza, pasta, and bites are always cooked to perfection. The General Manager Ashley and Manager Kaomi always accommodating to customers if something is wrong with your order or if you have to wait longer than expected for your order. I appreciate them and the entire staff.
Atmosphere: 5
Food: 5
Service: 5
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