Today I had the same exact experience as the previous 1 star reviews did. I hope the owner sees these reviews and fixes these issues ASAP. I noticed that the one in manteca and I belive stockton closed down. I would hate to see the same happen here.
Ashley Garcia
Went in about an hour before closing and honestly wish I hadn’t bothered. I’m new to trying tea and they were out of the cocoa tea I usually get. I asked the girl working for a recommendation and she couldn’t have cared less — no effort to help, just stood there like I was bothering her.
I ended up getting taro tea because of a picture on the wall that looked brown, but it came out purple. One sip and it was disgusting — bitter and nothing like what I expected. I told her I didn’t like it, and she just shrugged and said she couldn’t do anything.
For a big chain like Kung Fu Tea, the lack of customer service is ridiculous. No care for customers, no effort to make things right. Won’t be coming back — plenty of other places that actually value their customers.
Adilene Santos Villa
Customer service really was not there. Girl that was closing did not greet us in and in a mood said “we don’t have boba” which is completely fine as it is late during the day. Then she continued to just stare instead of asking for my order.
As a person that prefers to buy from local businesses this isn’t a place I’ll be spending my money at.
LLNN RRSS
best boba in turlock but it’s meh in general. staff is chill, the building is clean and nice. but 4/5 times i come in it’s just 1 person left to take the orders and make drinks. if you get behind a large group of customers you’re kinda screwed and gonna be waiting- not that that’s the employees fault. but what’s up with the staffing? lol.
Serena Salazar
I went in there with my daughter to get a treat for New Years Eve!! I was the only customer in there at the time. There was only one women working there at the time. She did had a female companion with her, but was not working with her. I went up to the counter to order. I needed help ordering something from the menu. When I would ask her something about the menu. Instead of helping me she would just laugh, not look at me, and talk to me in a condescending way. Making it more confusing for me and trying to makr feel stupid for asking anything. I thought maybe she might be having a bad day. Trying to give her the benefit of the doubt I kept ordering. I should have just left then, but I was still trying to order for my child. As time kept going on she got progressively worse. She started taping her finger on the counter, sighing, rolling her eyes. I definitely was bothering her by being there and wasting her precious time on the Job. I would tell her, "Thank you", she would ignore me like I wasnt even there. It felt like she was being force to work there. On top of all that she got all the orders wrong. I finally ask her for her name at the end (Erik). As I left with my daughter. We were parked right in front and I could see her laughing with her friend well looking straight back at vehicle. It's not okay to make yourself higher and treat somebody lower! Its not alright to a bully. I feel sad something was definitely wrong with you. I hope no one else gets treated like this again. On the plus side, I order food next door and they were super kind! And wished us a happy New Years! 😊
Evelyn
I ordered cocoa cream wow and i tell you there is nothing cocoa with what i ordered. 100% lactaid milk with boba
Roxana Jacob
Little teenage girls working here , are not personable at all. Almost feels like you're begging them to take your order. Someone should give them a personality upgrade, every single time I come here they seem to be there forced, couple times I thought maybe they just having a bad day. Also, be careful what you order and know that you may not be able to try something new and if you don't like it , they won't give you a chance to get something else. They charge for a new drink.
Atmosphere: 2
Food: 1
Service: 1
Star vlog
I ordered the coffee smores with 70% sweetness… the drink wasn’t sweet at all and didn’t have smores taste… and the coffe taste wasn’t so good.
Food: 1
Samantha
Parking: Pretty good I loved going there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oreo Wow
Johnathan S
I don’t know that response on the last review but sounds a bit insecure and stupid lmao they’re workers they memorize every drink which is common sense but the experience I had for the first time was really good and the drinks were on point.
Me and husband decided to try a new Boba place since Quickly isn't really good anymore and so my husband orders our drinks and they were actually good so we decided to come back same day. The girl taking our order first was fine but when we came back my husband got down just to order when the other girl (that had been their earlier when we order the first time) She was the one who insisted on taking my man's order and remembered his drink from the first time around but yet even tho my husband was describing my drink she was too mesmerized by my husband to even get my drink correct and she even told him she remembered his drink yet screwed up mine....I was pissed tbh. So sad becuz the Boba was good but that service was terrible and her flirting at my husband after him clearing telling her he has a wife and she seeing me is pretty sad. Not gonna go back becuz my husband doesn't want me to feel uncomfortable and I honestly don't like to be around people who can't respect a relationship.
Atmosphere: 1
Food: 3
Service: 1
Ellen Serpa
My drink was really good?The inside had a nice vibe and was spacious.
Atmosphere: 5
Food: 5
Service: 5
03reaper Samk
Get your tea and Boba fix!
Atmosphere: 5
Service: 5
Recommended dishes: Kung Fu Milk Tea
Natalie J
i ordered a large drink and so much of it was missing and that is ridiculous, instead of my drinks being made properly the girl on shift today was talking about boys.
Today I had the same exact experience as the previous 1 star reviews did. I hope the owner sees these reviews and fixes these issues ASAP. I noticed that the one in manteca and I belive stockton closed down. I would hate to see the same happen here.
Went in about an hour before closing and honestly wish I hadn’t bothered. I’m new to trying tea and they were out of the cocoa tea I usually get. I asked the girl working for a recommendation and she couldn’t have cared less — no effort to help, just stood there like I was bothering her.
I ended up getting taro tea because of a picture on the wall that looked brown, but it came out purple. One sip and it was disgusting — bitter and nothing like what I expected. I told her I didn’t like it, and she just shrugged and said she couldn’t do anything.
For a big chain like Kung Fu Tea, the lack of customer service is ridiculous. No care for customers, no effort to make things right. Won’t be coming back — plenty of other places that actually value their customers.
Customer service really was not there. Girl that was closing did not greet us in and in a mood said “we don’t have boba” which is completely fine as it is late during the day. Then she continued to just stare instead of asking for my order.
As a person that prefers to buy from local businesses this isn’t a place I’ll be spending my money at.
best boba in turlock but it’s meh in general. staff is chill, the building is clean and nice. but 4/5 times i come in it’s just 1 person left to take the orders and make drinks. if you get behind a large group of customers you’re kinda screwed and gonna be waiting- not that that’s the employees fault. but what’s up with the staffing? lol.
I went in there with my daughter to get a treat for New Years Eve!! I was the only customer in there at the time. There was only one women working there at the time. She did had a female companion with her, but was not working with her. I went up to the counter to order. I needed help ordering something from the menu. When I would ask her something about the menu. Instead of helping me she would just laugh, not look at me, and talk to me in a condescending way. Making it more confusing for me and trying to makr feel stupid for asking anything. I thought maybe she might be having a bad day. Trying to give her the benefit of the doubt I kept ordering. I should have just left then, but I was still trying to order for my child. As time kept going on she got progressively worse. She started taping her finger on the counter, sighing, rolling her eyes. I definitely was bothering her by being there and wasting her precious time on the Job. I would tell her, "Thank you", she would ignore me like I wasnt even there. It felt like she was being force to work there. On top of all that she got all the orders wrong. I finally ask her for her name at the end (Erik). As I left with my daughter. We were parked right in front and I could see her laughing with her friend well looking straight back at vehicle. It's not okay to make yourself higher and treat somebody lower! Its not alright to a bully. I feel sad something was definitely wrong with you. I hope no one else gets treated like this again. On the plus side, I order food next door and they were super kind! And wished us a happy New Years! 😊
I ordered cocoa cream wow and i tell you there is nothing cocoa with what i ordered. 100% lactaid milk with boba
Little teenage girls working here , are not personable at all. Almost feels like you're begging them to take your order. Someone should give them a personality upgrade, every single time I come here they seem to be there forced, couple times I thought maybe they just having a bad day.
Also, be careful what you order and know that you may not be able to try something new and if you don't like it , they won't give you a chance to get something else. They charge for a new drink.
Atmosphere: 2
Food: 1
Service: 1
I ordered the coffee smores with 70% sweetness… the drink wasn’t sweet at all and didn’t have smores taste… and the coffe taste wasn’t so good.
Food: 1
Parking: Pretty good I loved going there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oreo Wow
I don’t know that response on the last review but sounds a bit insecure and stupid lmao they’re workers they memorize every drink which is common sense but the experience I had for the first time was really good and the drinks were on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oolong Tea Wow Milk Cap
Restaurantji Recommends
Good place
Atmosphere: 5
Food: 5
Service: 5
Me and husband decided to try a new Boba place since Quickly isn't really good anymore and so my husband orders our drinks and they were actually good so we decided to come back same day. The girl taking our order first was fine but when we came back my husband got down just to order when the other girl (that had been their earlier when we order the first time) She was the one who insisted on taking my man's order and remembered his drink from the first time around but yet even tho my husband was describing my drink she was too mesmerized by my husband to even get my drink correct and she even told him she remembered his drink yet screwed up mine....I was pissed tbh. So sad becuz the Boba was good but that service was terrible and her flirting at my husband after him clearing telling her he has a wife and she seeing me is pretty sad. Not gonna go back becuz my husband doesn't want me to feel uncomfortable and I honestly don't like to be around people who can't respect a relationship.
Atmosphere: 1
Food: 3
Service: 1
My drink was really good?The inside had a nice vibe and was spacious.
Atmosphere: 5
Food: 5
Service: 5
Get your tea and Boba fix!
Atmosphere: 5
Service: 5
Recommended dishes: Kung Fu Milk Tea
i ordered a large drink and so much of it was missing and that is ridiculous, instead of my drinks being made properly the girl on shift today was talking about boys.
Atmosphere: 5
Service: 1
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