Popeyes Louisiana Kitchen

First off we ordered 2 different meals and was completely wrong. Didn’t know it until I got home. Secondly was told to pull to the side because one of the orders wasn’t ready yet. That’s fine but does it take 15 minutes for the order. Get home and open the box the food was in and lo and behold both biscuits were hard as a rock. The only thing that was fine were mash potatoes and the honey pack. Worst experience I have ever had. Unbelievable.

Atmosphere: 1

Food: 1

Service: 1

The food is fine when it isn't cold. I wish I worked here, since apparently I could be absent from my duty all day. Several times I have come here, the only customer, and found myself waiting minutes only for nobody to become available to help me. This place is an argument for replacing servers with automation- then I would actually make a purchase instead of leaving empty-handed with my time wasted.

Food: 3

Service: 1

We went here for the first time today after church for some lunch. The food tasted like it was leftover from the day before. The 9 pcs chicken tender meal tasted stale, extremely dry and rubbery. My kids threw away 6 tenders, most of the fries, and 3 biscuits. They never waste food, but this wasn’t even food it was awful.

I DO NOT recommend Popeyes.

Atmosphere: 2

Food: 1

Service: 2

Haven't been for a long time thought I'd try again. Bad choice. Ordered ahead and still had to wait for 25 minutes for my order. He first tried to give me the wrong order. When he finally gave me my order I didn't look at it until I got home. Supposed to be 5 Piece tenders. Not sure what it was but not like the tenders they used to serve. More like McNuggets. Won't be back to this store.

Food: 1

Service: 1

The fries were cold. I had to get off because they were not in my bag so I saw her scoop the “fresh” Fries in. The mac & cheese crust was also very thick. I don’t mind a crust on mac & cheese However, once you bite into it, The texture is off and very very oily. Couldn’t eat it. The sandwich was good.

Atmosphere: 1

Food: 2

Service: 1

Chicken was raw. It was awful, first and last time I go to Popeyes

Atmosphere: 1

Food: 1

Service: 1

I went through the drive-through for 10 minutes to tell me that they don’t have the item anymore
I haven’t been back to that Popeyes in 3 years and it’s the same as it was back in bad service

Atmosphere: 1

Food: 1

Service: 1

Waited 20mins in front of the speaker ready to order. When they did take my order I drove up to the window and they took my order again and made me wait more cause somehow they missed it. They gave me no sauce and when they handed me my drink she said “I gave you a large cause the car in front of you didn’t want it” avoid this place

Atmosphere: 1

Food: 1

Service: 1

I’m not sure what’s up with that place but the person that served was nice but the food was not the fry’s where cold the beens smelled like Burnt wires and chicken was cold and like rubber. Would I go back probably not.

Atmosphere: 2

Food: 1

Service: 3

Way slow like don't waste your time.

Atmosphere: 1

Service: 1

Horrible service after they over charged me I asked why are you over charging all she said wait let me see ur card then recharged me in a different amount that now I have to wait for the original $ to come to my account after she was done she practically tossed my bag of food at me and shut the window this is outrageous I will be contacting corporate office asap

Service: 1

I have been to this location on three different occasions and they always forget something

Food: 3

Service: 3

You always have to wait for ever for your food doesn't matter what time you get in the drive 6

Terrible customer service by management

Atmosphere: 1

Food: 1

Service: 1

Long wait mess up my order didn’t acknowledge me even when in the restaurant they told me I be right there didn’t get serve until 10 mins later awful better off going to drive tru the funny thing it wasn’t even busy .

Atmosphere: 1

Food: 1

Service: 1