They never get my add ons right. The Ceres location always gets it right the first time, but this one doesn't. Add bacon? No bacon. Order a cheese burger lettuce wrap? No cheese. Just constantly inconsistent.
Jennessy Hennessy (Jennessy Hennessy)
My teenager son wanted to try this place out . We went through drive through which took at least 30 minutes. I was surprised that my total was 20 something for a spicy chicken sandwich with fries and a drink. I don't know if what I paid for was worth it. My son's opinion was that it was alright. He said he probably wouldn't be asking me to take him here. But he did like the coleslaw that they put on the sandwich.
Atmosphere: 3
Food: 3
Service: 3
Diana Cavazos
Asked for extra crispy onion rings ..NAILED IT..👍
Atmosphere: 5
Food: 5
Service: 5
Melissa Paul
Super surprised the burgers were delicious and fresh. I can't believe its 5 bucks for fries but that's nothing new in 2025
Atmosphere: 4
Food: 5
Service: 4
Phillip L
Took 25 minutes to get our order of three items. We saw multiple people that ordered after us get their food before us. Manager claimed it was because they did on a computer. Salad was in horse bite sizes and included a hair. Men’s bathroom out of order. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Rebecca R
Just a quick trip in the drive-thru for a chicken sandwich and tempura green beans with ranch. Quick service, nice staff and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charburger Grilled Cheese
Lizz E
Delightful hot not soggy and correctly assembled It was okay the super nice drive-thru lady came over and took my order cuz I really hate using the kiosk I just do I'd say 4 stars for the food 5 stars for the lady who waited on me two for the manager and atmosphere is the same
Atmosphere: 5
Food: 5
Service: 5
Dao the Eternal Nameless Beyond Thought
Expensive, not vegan, vegetarian or gluten free. Meat is expensive and inflation from central bankers going to make it even more expensive along with climate change. Enjoy the 🍔
Atmosphere: 3
Food: 4
Service: 3
Paul
Very good hamburgers if you order their salads, they don’t really chop up their salads a lot. they’re really really big pieces. Just be careful.
Atmosphere: 5
Food: 5
Service: 5
A. B. Sumab
Is it just me or has the Santa Barbara Char gotten smaller? I used to only be able to eat half & take the rest home but recently I've been able to nomnom the whole thing.
Great fresh food. I whish there was one in Minnesota.
Atmosphere: 5
Food: 5
Service: 5
Luis Salazar
13$ spicy chicken sandwich was terrible. The chicken patty was burnt. It was a to-go order and i didnt try it until I was home, 20 minutes away.
Jacqueline Mendoza
Worst place ever!! I am extremely unsatisfied with the customer service especially coming from Maria. She was so rude and unprofessional. We ordered over $60 of food and got three fries, and she refused to give us any ranch and had us pay for it! To make it worse our food was not FRESH, my one year old daughter’s kids burger was burnt / the buns were very toasted she couldn’t even eat it! I will NEVER return to this location!! Thanks MARIA for making this first experience horrible!!
Shelly
The food is made hot and fresh, but can take up to 10 minutes + to get it. They were pretty busy when we stopped in, and it made for a poor customer service experience, as the person working the front counter was also taking drive through orders. Giving half attention to your customers doesn’t feel good and made me feel like I was bothering them, as well as having to wait for food that is dying on the counter. Overall the food was good and I hope that they hire another staff member because it’s definitely needed.
Randy Mann
It's too expensive for a mediocre burger and fries.
They never get my add ons right. The Ceres location always gets it right the first time, but this one doesn't. Add bacon? No bacon. Order a cheese burger lettuce wrap? No cheese. Just constantly inconsistent.
My teenager son wanted to try this place out . We went through drive through which took at least 30 minutes. I was surprised that my total was 20 something for a spicy chicken sandwich with fries and a drink. I don't know if what I paid for was worth it. My son's opinion was that it was alright. He said he probably wouldn't be asking me to take him here. But he did like the coleslaw that they put on the sandwich.
Atmosphere: 3
Food: 3
Service: 3
Asked for extra crispy onion rings ..NAILED IT..👍
Atmosphere: 5
Food: 5
Service: 5
Super surprised the burgers were delicious and fresh. I can't believe its 5 bucks for fries but that's nothing new in 2025
Atmosphere: 4
Food: 5
Service: 4
Took 25 minutes to get our order of three items. We saw multiple people that ordered after us get their food before us. Manager claimed it was because they did on a computer. Salad was in horse bite sizes and included a hair. Men’s bathroom out of order. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Just a quick trip in the drive-thru for a chicken sandwich and tempura green beans with ranch. Quick service, nice staff and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charburger Grilled Cheese
Delightful hot not soggy and correctly assembled
It was okay the super nice drive-thru lady came over and took my order cuz I really hate using the kiosk I just do I'd say 4 stars for the food 5 stars for the lady who waited on me two for the manager and atmosphere is the same
Atmosphere: 5
Food: 5
Service: 5
Expensive, not vegan, vegetarian or gluten free. Meat is expensive and inflation from central bankers going to make it even more expensive along with climate change. Enjoy the 🍔
Atmosphere: 3
Food: 4
Service: 3
Very good hamburgers if you order their salads, they don’t really chop up their salads a lot. they’re really really big pieces. Just be careful.
Atmosphere: 5
Food: 5
Service: 5
Is it just me or has the Santa Barbara Char gotten smaller? I used to only be able to eat half & take the rest home but recently I've been able to nomnom the whole thing.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Great fresh food. I whish there was one in Minnesota.
Atmosphere: 5
Food: 5
Service: 5
13$ spicy chicken sandwich was terrible. The chicken patty was burnt. It was a to-go order and i didnt try it until I was home, 20 minutes away.
Worst place ever!! I am extremely unsatisfied with the customer service especially coming from Maria. She was so rude and unprofessional. We ordered over $60 of food and got three fries, and she refused to give us any ranch and had us pay for it! To make it worse our food was not FRESH, my one year old daughter’s kids burger was burnt / the buns were very toasted she couldn’t even eat it! I will NEVER return to this location!! Thanks MARIA for making this first experience horrible!!
The food is made hot and fresh, but can take up to 10 minutes + to get it. They were pretty busy when we stopped in, and it made for a poor customer service experience, as the person working the front counter was also taking drive through orders. Giving half attention to your customers doesn’t feel good and made me feel like I was bothering them, as well as having to wait for food that is dying on the counter. Overall the food was good and I hope that they hire another staff member because it’s definitely needed.
It's too expensive for a mediocre burger and fries.
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