Just stood in the lobby almost 5 minutes waiting on someone to so much as ask me what I wanted to order and basically had to leave the store because the TWO people who were there refused to even LOOK at me . Disgusting.
Service: 1
Jyoti Dhanota
Everything about this place is 5 stars minus the fact they charge for a cup of water.Vegetarian options: They have a few vege options.Parking: Might not find a park right in front but you will able to find a park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel
Kenny L
Pretzels were good and warm. But oddly enough the service today was very poor. The expression on the servers face translated to being annoyed and unapproachable.Place was not busy at all but, maybe they were having a bad day today- it happens. Just made me feel like I did something wrong even though we got the wrong items. Didn’t want to push it and enjoyed the pretzels anyway.Parking: Packed due to many businesses around!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Pretzel
MelloDecember
Extremely clean, bright and cheerful. Even on a rainy day like today. Helpful, happy staff, clean restroom too. I highly recommend this shop.
Atmosphere: 5
Food: 5
Service: 5
Bruh Momento
place was nice n clean but the pretzels were pretty hard and
Atmosphere: 5
Food: 2
Service: 5
Bryan Garcia
Amazing Service
Sondria Giardina
This wetzel pretzel isn't your normal mall one! This place has a lot of creative things to get! And they all look delicious!
Adam Delgado
Terrible service. Didn't acknowledge me at all and said nothing at the counter. I had to just say what I wanted.
Angel Munoz
The employees were very self efficient with providing my order in a timely manner
Love their new items. Siracha Soul Dog and Pizza Bomb are my favorite
Mirian Vargas
Amazing place. Clean, friendly, and great customer service from employees Breana and Luis.
Janice Speairs
So was waiting on line for 30 mins along with several other people there was around 8 of us in line and there was three people working. She was wearing a santa hat and was working the hardest of the three trying to make more of the food. The other two girls were ignoring us in line and rolled her eyes when ever she looked towards the line and continued to ignore us. the people in front of me were waiting longer than I was. When it was about 40 minutes I decided to leave and go somewhere else. Passing by again I saw the same people still waiting in line! So overall if I can give 0 stars I would.
Ryan Barr
Poor customer service. We'll not go to this location again.
Chelsea Switzer
I am very annoyed at this location. We stopped in this center Nov 6, 2022, and grabbed some Jamba Juice next door who told me their bathroom was being worked on but we could go next door to Wetzels. I did and there were two people in there and instead of just going to the bathroom I respectfully said that Jamba Juice sent me because their bathroom was broken. The girl said no, it's only for customers. I couldn't believe this for several reasons. One, going to the bathroom is a basic human need and not going can cause medical issues. Two, my family of 4 have spent an obscene amount at Wetzels so if you want to get technical - I am a customer. Three, your neighboring store sent me - so you couldn't be respectful of them and let their customers use your facility? I mean, come on. Lets hope Wetzels never needs anything from them. Besides the rudeness, if this is store policy and they were just doing their job - fine, this needs to be addressed by management and corporate. This one simple incident has tainted Wetzels for me and my family and we will never purchase again.
Just stood in the lobby almost 5 minutes waiting on someone to so much as ask me what I wanted to order and basically had to leave the store because the TWO people who were there refused to even LOOK at me . Disgusting.
Service: 1
Everything about this place is 5 stars minus the fact they charge for a cup of water.Vegetarian options: They have a few vege options.Parking: Might not find a park right in front but you will able to find a park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel
Pretzels were good and warm. But oddly enough the service today was very poor. The expression on the servers face translated to being annoyed and unapproachable.Place was not busy at all but, maybe they were having a bad day today- it happens. Just made me feel like I did something wrong even though we got the wrong items. Didn’t want to push it and enjoyed the pretzels anyway.Parking: Packed due to many businesses around!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Pretzel
Extremely clean, bright and cheerful. Even on a rainy day like today. Helpful, happy staff, clean restroom too. I highly recommend this shop.
Atmosphere: 5
Food: 5
Service: 5
place was nice n clean but the pretzels were pretty hard and
Atmosphere: 5
Food: 2
Service: 5
Amazing Service
This wetzel pretzel isn't your normal mall one! This place has a lot of creative things to get! And they all look delicious!
Terrible service. Didn't acknowledge me at all and said nothing at the counter. I had to just say what I wanted.
The employees were very self efficient with providing my order in a timely manner
Always hot and fresh
Restaurantji Recommends
Love their new items. Siracha Soul Dog and Pizza Bomb are my favorite
Amazing place. Clean, friendly, and great customer service from employees Breana and Luis.
So was waiting on line for 30 mins along with several other people there was around 8 of us in line and there was three people working. She was wearing a santa hat and was working the hardest of the three trying to make more of the food. The other two girls were ignoring us in line and rolled her eyes when ever she looked towards the line and continued to ignore us. the people in front of me were waiting longer than I was. When it was about 40 minutes I decided to leave and go somewhere else. Passing by again I saw the same people still waiting in line! So overall if I can give 0 stars I would.
Poor customer service. We'll not go to this location again.
I am very annoyed at this location. We stopped in this center Nov 6, 2022, and grabbed some Jamba Juice next door who told me their bathroom was being worked on but we could go next door to Wetzels. I did and there were two people in there and instead of just going to the bathroom I respectfully said that Jamba Juice sent me because their bathroom was broken. The girl said no, it's only for customers. I couldn't believe this for several reasons. One, going to the bathroom is a basic human need and not going can cause medical issues. Two, my family of 4 have spent an obscene amount at Wetzels so if you want to get technical - I am a customer. Three, your neighboring store sent me - so you couldn't be respectful of them and let their customers use your facility? I mean, come on. Lets hope Wetzels never needs anything from them. Besides the rudeness, if this is store policy and they were just doing their job - fine, this needs to be addressed by management and corporate. This one simple incident has tainted Wetzels for me and my family and we will never purchase again.