HotSpot Grill
15712 Tustin Village Way, Tustin
(714) 667-3884
Recent Reviews
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We for IFTAR. Totally disappointed. Food took 1 hour to arrive. They said it’s because Nahari takes long, but we are fasting! They should let us know it would take that long. If they told us maybe we wouldn’t order. Even the chicken sandwich took 45 minutes.
Chicken sandwich was mediocre at best, but the Nahari was literally beef soup with Frozen microwave naans.
The girl working the counter did apologized and gave us free sides. She seemed genuine and I’m not blaming the crew. I understand it’s not her fault but the management needs to do something with the time and quality of food. I wanted to support a local Halal joint but was disappointed both times.
First time I got Halwa Poori and same, quality was horrible. Staff seems to be nice.
Atmosphere: 4
Food: 1
Service: 1
Expensive and small portion . Taste is reasonable.
Love this place
The food is great the service is amazing the atmosphere is welcoming
They have also hookah outside very nice collection, if you need a place to have a great quality time you should stop by!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Halwa, Paratha, Chicken Burn, Burger, Sandwich, Mango, The Mango Burn, Burn Burger, Hot Chicken Burger, Onion Rings, Burns Loaded Fries, Loaded Fries
I came here around 2:30 AM for Sahoor and had one of the worst customer service experiences I’ve ever had.
We ordered several items, including a nihari quesadilla, and waited for our order. After a long wait, we went up to check on it and were told that our order had already been given out. Clearly it had been handed to the wrong person, but instead of taking responsibility, the staff insisted that we already received it.
After explaining multiple times that we never got our food, they finally said we could either get a refund or wait another 25 minutes for it to be remade. We decided to wait since we had already been there so long. Waited for 30 minutes and went back to check the order again and they are still working on it.
After waiting nearly an hour, we went back to check again, only to be told that they were out of the food we ordered. At that point it was almost 4:00 AM, and all we got was a refund after wasting an hour and a half waiting.
The most frustrating part was the complete lack of basic customer service. No apology, no urgency to fix the mistake, and no effort to make the situation right after giving our order to someone else.
Mistakes happen, but the way this was handled was extremely unprofessional. Waiting from 2:30 AM to 4:00 AM just to end up with nothing but a refund is unacceptable. I definitely won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Newly opened, Burns Road is a South Asian-American inspired restaurant and Hookah Lounge. They take American dishes such as the classic burger, chicken sandwich, and chopped cheese but add bold South Asian flavors and spices. Burns Road also has Pakistani/Indian Parantha Rolls and Weekend Nashta. The staff are friendly and there is a lively atmosphere inside (there’s even a giant 4 screen tv!).
Mango Lassi: refreshing and smooth, not too sweet, perfect! 10/10
Qeema Paratha Thali: comes with Qeema, Cholay, Aloo, Onion Pickle, Paratha. I’ve never eaten something like this before, but it was delicious. I love how each side has its own unique flavor and the paratha comes out piping hot! 10/10
The Katakat Chopped Cheese: one of my favorites out of what I ordered. The bread is so soft and the meat is cooked perfectly. You won’t be disappointed with this one 9.5/10
Chicken Burn with Masala Fries: the sandwich was actually really spicy for me. I asked for level 2 as it comes as level 3. Even with the spice, the flavor was delicious. It has a bit of a sweet tang to the classic chicken sandwich flavor. The fries were crispy with the right amount of seasoning 9/10
Honey Ginger Burn Chicken Wings: sweet and tangy- classic wings! 8/10
Overall, I definitely recommend trying Burns Road to experience how they’ve reinvisioned classic American dishes.
Atmosphere: 5
Food: 5
Service: 5
My old review was for Hot Spot Grill which is now Burns Road. Sorry this new place has the most unauthentic food in guise of fusion. Bland and totally lacking the spirit of pakistani food. Miss the original bun kababs and halwa puri. This may be a Karachi Hospital Food, not street food.
As a Pakistani, please look elsewhere. There are better fast food halal options around. This ain't it.
Atmosphere: 3
Food: 2
Service: 3
This was one of the worst restaurants I’ve ever been to. The food here is an embarrassment to Pakistani cuisine. The parathas aren’t crispy or soft - they looked like the restaurant took some frozen parathas and warmed them up. Why am I paying 14 dollars for parathas coming out of the grocery store freezer?
The omelette was even worse. No flavor at all was put into this. How can you claim to be a Pakistani restaurant and put 0 spices in your food?
It’s clear the owners spent all their money on aesthetics and didn’t even put any thought into the actual quality of their food.
The service was horrible with employees looking confused the whole time, and making tons of mistakes.
Excellent service especially Ethian the best hookah host in socal!
Atmosphere: 5
Food: 5
Service: 5
My wife and I visited your restaurant for dinner/iftar on Thursday after seeing your Instagram post about the Nihari and thalis. We were excited, but our experience didn't match the hype.
The food arrived 25 minutes late, which was understandable since the server warned us. However, what arrived wasn't Nihari – it was boneless beef chunks in a curry, not tender, and served with frozen pita naan instead of tandoori naan. The Qeema Thali was also a letdown – the puri and paratha were frozen (not fresh or properly cooked).
we didn't think it was worth.The service seemed understaffed, prioritizing hookahs and tea service over paying customers.
Hope you can look into this and improve and be realistic about what u serve reheating frozen products which we already use at home shouldnt be advertising as fresh
Atmosphere: 2
Food: 1
Service: 2
burns road south asian fusion was sooo good!! the mango burn burger was my favorite!!! the flavors were amazing and it was honestly one of the best burgers i’ve had.
the staff were also so nice and accommodating. we can’t really handle a lot of spice, so they adjusted the spice level for us. it still had so much flavor and was perfect without being too spicy.
the vibe was cute and the food was fresh and delicious. definitely coming back and want to try more things on the menu :)))))))))
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
📍Burns Road
follow @jo.bellyy for more recs!
🍔 This fusion spot is inspired and named after a popular food street in Karachi and serves such yummy halal food! They incorporate South Asian flavors into all their dishes so they each have a lil bit of a kick. I absolutely loved the nihari and naan it was SO good omg and the loaded fries were so tasty. I will say the service for the food was a lil slow and the food itself tends to be pretty greasy but it makes sense for the “street food” vibe. Still it tasted so yummy and the staff were super friendly!
What I got:
🌯Katakat Chopped Cheese
🫓Nihari & Naan
🥗Chicken Burn Bowl
🍟 Burns Loaded Fries
🥭 Mango Lassi
🥤 Base Lassi
Burns Road
15712 Tustin Village Way, Tustin, CA 92780
[💌Thank you @eatburnsroad for the invite!]
Atmosphere: 5
Food: 4
Service: 4
Amazing food, great atmosphere, and top-notch service. The hookah patio is a huge plus—relaxed, clean, and perfect for hanging out with friends. The flavors were smooth, the seating was comfortable, and the staff made sure everything was perfect. This place is ideal for both dining and unwinding. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Nice Atmosphere nice place.
But extremely disappointed with service. Not welcoming. I ordered 2 items to dine in and 2 items to go and they refused to give me a side of souse that it comes with my order with a terrible attitude. It kinda made me regret recommending this place to friends and family. And i usually visit this place 2-3 times a week with my son.
Looking forward for a better customer service. Hopefully the pays attention to this matter.
Atmosphere: 5
Food: 3
Service: 1
It is a nice place to hang out. The Desi food options can be improved. Halwa Puri is OK. Staff is nice and helpful.
Atmosphere: 4
Food: 3
Service: 3
Amazing place to have these Indian/Pakistani Thali's. Delicious food, very friendly staff, both the girl and the guy were amazing. Ambiance was great.
Atmosphere: 5
Food: 5
Service: 5
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