Dunkin'
15190 Kensington Park Dr, Tustin
(657) 266-0882
Recent Reviews
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Ordered a toasted bagel, hash brown, and coffee this morning around 9 am via drive-thru. My bagel was ice cold! š„¶ Hash brown and coffee were good.
Food: 2
Service: 5
I get coffee here everyday. They make it the specific way that I like which is great, and they will take it back and remake it if it's not made the way I like it. I will say All of the employees have come in contact with have been accommodating and courteous, however; a couple of months ago I had an employee be very rude to me at the drive though window. I forgot the exact exchange that led up to her response to me but she said "That's what I thought" and when I said excuse me and ask her repeat it she didn't.
Atmosphere: 4
Food: 5
Service: 4
This location is usually very busy. If you go inside and order from the kiosk, it is usually faster than drive-thru. I would avoid after 3 o'clock due to its proximity to a nearby school, and the kids tend to hang out there and get picked up from there.
Atmosphere: 4
Food: 5
Service: 5
I had a very bad experience on my last visit with Jesse 833131, every time I visit this Dunkin store the employees are unhappy and show no interest to be there, or attend the buying customers with any respect or interest of showing any good customer service! Thereās no manager on duty either who cares about the bad service that employees are providing.
Atmosphere: 1
Service: 1
Love it before work good service good donuts
Atmosphere: 5
Food: 5
Service: 5
Really bad service from a lady in the store
Atmosphere: 2
Food: 4
Service: 1
Two coffee cups together⦠hot coffee all over myself and car trying to get them apartā¦
To ask paper bags for donut, they will charge even though I have purchased 3 dozens
Atmosphere: 4
Food: 3
Service: 3
Pickup of food was not done in order of order. Two persons who ordered after me at the kiosk received their food before me.
Atmosphere: 3
Food: 4
Service: 3
I can always count on Dunkin
Restaurantji Recommends
Who doesnāt love DD? I live for Boston
Atmosphere: 4
Food: 5
Service: 5
An almost brand new Dunkin, easy access, nice employees, and most important COFFEE!
Wheelchair accessibility: Nice easy-to-use access.
Atmosphere: 5
Food: 5
Service: 5
I like this Dunkinā branch. Beautiful design, positive vibe, fresh coffee āļø , and daily prepared donuts ?. Positive vibe that makes me come back. I only dislike ?? this place on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Coconut Donut
I messed up a big order for work and the team was so nice and accommodated me even though they were busy. They are also nice when Iāve come in before, but this was so amazing.
Atmosphere: 5
Food: 5
Service: 5
Unwelcoming staff. They roll their eyes when you ask questions about the menu. They donāt seem to care about your food. Iāll be avoiding this location at all costs. Sorry for being a customer here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
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