Don't lie to me and tell me you're going to give me sweet iced tea and then give me unsweetened ice tea.
Food: 4
Service: 1
Ricardo Ruiz
Drove through got home and order was incomplete when I got home. I called 5 times and no one picked up, I called 10 more times and employees took the phone off the hook so they wouldn't have to resolve the issue.
Atmosphere: 2
Food: 4
Service: 1
Andrew Slauter
Refused to honor the advertised price on the menu. They even came out to check the menu, saw what the advertised price was, and still refused to honor it. I won't be back
fernando santiago
Longest wait time in history
Atmosphere: 2
Food: 2
Service: 5
DonBran
They just keep messing the orders, the food looks like they got into a wrestle match with the kitchen ladies. Not worth you guys money.
Atmosphere: 1
Food: 1
Service: 1
John Rodriguez
They didn’t even have monster tacos ??♂️
Hakan Bedir
rude employees
Atmosphere: 1
Food: 1
Service: 1
Jeff Broders
Absolutely the worst Jack in the box! I had a coupon for a $20.00 family meal deal. They couldn't figure out how to enter the coupon. They couldn't even calculate what the amount should be with sales tax! I ended up paying full price and just asked for the coupon back. Being a location in Tustin where a majority of people speak English, they should have people who have a better understanding of the language. The best thing was the buns were hard. Considering that these people get paid $20.00 per hour, you would expect that they would be able to enter the coupon discount, or be able to enter a sale into the tegister for the proper amount, and be able to understand English.
Atmosphere: 1
Food: 1
Service: 1
Irma Herrera
The jack in the box is great and the food is so so delicious thank you jack ❤️?
Really quick and efficient service at the drive through. The staff is always super nice at this location! My go to Jack in the Box in the area.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Curly Fries, Burger
Mireille
Cashier tried to keep our debit card and charged us for 4 tacos that we didn’t receive. Chicken sandwich was cold and stale, and the bacon was missing. Is Jack hiring thieves?
Don't lie to me and tell me you're going to give me sweet iced tea and then give me unsweetened ice tea.
Food: 4
Service: 1
Drove through got home and order was incomplete when I got home. I called 5 times and no one picked up, I called 10 more times and employees took the phone off the hook so they wouldn't have to resolve the issue.
Atmosphere: 2
Food: 4
Service: 1
Refused to honor the advertised price on the menu. They even came out to check the menu, saw what the advertised price was, and still refused to honor it. I won't be back
Longest wait time in history
Atmosphere: 2
Food: 2
Service: 5
They just keep messing the orders, the food looks like they got into a wrestle match with the kitchen ladies. Not worth you guys money.
Atmosphere: 1
Food: 1
Service: 1
They didn’t even have monster tacos ??♂️
rude employees
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst Jack in the box! I had a coupon for a $20.00 family meal deal. They couldn't figure out how to enter the coupon. They couldn't even calculate what the amount should be with sales tax! I ended up paying full price and just asked for the coupon back. Being a location in Tustin where a majority of people speak English, they should have people who have a better understanding of the language.
The best thing was the buns were hard. Considering that these people get paid $20.00 per hour, you would expect that they would be able to enter the coupon discount, or be able to enter a sale into the tegister for the proper amount, and be able to understand English.
Atmosphere: 1
Food: 1
Service: 1
The jack in the box is great and the food is so so delicious thank you jack ❤️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Chicken Sandwich, Fries
Drive through, food was made efficiently, excellent quality and order was correct.
I highly recommend the Swiss bacon buttery Jack.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got our order right and it was hot and fresh
Atmosphere: 4
Food: 4
Service: 4
Typical fast food
Really quick and efficient service at the drive through. The staff is always super nice at this location! My go to Jack in the Box in the area.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Curly Fries, Burger
Cashier tried to keep our debit card and charged us for 4 tacos that we didn’t receive. Chicken sandwich was cold and stale, and the bacon was missing. Is Jack hiring thieves?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Curly Fries, Burger, Homestyle Ranch Chicken Club Combo, Tacos 2
Good service
Atmosphere: 5
Food: 5
Service: 5
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