Lucille's Smokehouse Bar-B-Que

Celebrated my little sister's birthday there. Food was great. Fun times with all the family. We made reservations and had to wait about 20 minutes. We got the family pack it wasn't too expensive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles, Biscuits and Apple Butter, Beef Ribs, Mashed Potatoes, BBQ Chicken, Smoked BBQ Nachos

Louis was an amazing service, very attentive and friendly. I would come back just to sit in his section. Food was perfect and came out quickly. One of the best experiences at a Lucilles.

Atmosphere: 5

Food: 5

Service: 5

The food was really good and the management was so helpful. It was a busy night tonight and management helped with orders. I won’t hold the server accountable for coming late to take our order but I will say they have a rude host. This host with botched surgeries on what I’m assuming is a woman was really rude and had attitude for no reason like sir we just came here to eat. And then the host was talking to the server that we were rude, but you get the attitude your workers give. 5 stars for food but I hope that thing gets checked

Atmosphere: 5

Food: 5

Service: 4

Great food, great drinks. Ribs are meh, every thingelse is great

Dietary restrictions: Good with allergies

Atmosphere: 5

Food: 5

Service: 5

The food is really good. Especially if you are craving some BBQ.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Sauce, Beef Ribs, Sandwich

Vegetarian options: Salad bowls

Dietary restrictions: Glucose free option

Parking: Lots of mall type parking

Wheelchair accessibility: Appears to be available

Recommended dishes: BBQ Sauce, Beef Ribs, Fried

We found this place for a late Thanksgiving dinner and we were so delighted! Team was busy but gracious and we were seated within 15 min (we put ourselves on waitlist). Food was excellent and we really enjoyed ourselves! Couldn’t recommend this place enough for filling our Thanksgiving tummies, will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lucille's Onion Straws, Back Ribs

Its ok i go once a year

Atmosphere: 3

Food: 3

Service: 3

Great food and service.
Thanksgiving dinner ordered 👍

Atmosphere: 5

Food: 5

Service: 5

UPDATE: The assistant manager called me and apologized. He told me he wanted to make it right. He offered to have our family back in. He told me he would be in touch in the next couple of days. That was on September 30th. Two additional emails to him asking if they have spoken to the manager. All have been ignored.

Had an absolute awful experience here. Came into the restaurant with 4 adults and 3 kids. We were seated quickly and when our server came over, we ordered our drinks and food. 45 minutes later and we were still waiting for salads and the kids meal. We asked several servers but no one was willing to help. Finally we talked to a manager named George. Not only did he not apologize, but he seemed arrogant and unwilling to help. After speaking with him, we waiting another 10 minutes before deciding to leave since our kids were starving. We then asked to speak to the manager again on the way out. After waiting for 5-10 minutes we finally walked back to the bar/kitchen area to tell them we were leaving. Absolutely the worst experience we have ever had at Lucillle's. We usually have great service and food. I think they really need to question whether George is the best face for their company. This could have easily been diffused if he showed that he cared even a little bit about taking care of his customers.

Atmosphere: 1

Food: 1

Service: 1

Best restaurant I've been to in my 30 years of life, honest. The service was so great, we're from Utah visiting and everything was just so beautiful. I ahd the spicy chicken sandwich, it was so good. Not overpowering with spice, great tangy flavor. The fries were cooked to perfection and the ranch was so flavorful. I asked for a lot and they brought it out in a gravy pouring dish. My kids got the pizza and chicken tenders and demolished it. My husband got the 2 piece meat, half rack baby back ribs and bbq chicken with mac and cheese and mashed potatoes and could barely breathe from stuffing his face so much. The sauce bottles on the tables are SO flavorful. The waiter Kevin, was so kind and upbeat, had helpful tips and was interactive with my kids, playing peek a boo from outside the window and involving them in the conversation. Then they brought out hot wet rags for our hands!!! And the water is in a cute Mason jar! I am so in love with this place and all the cute decor and delicious food and kind faces!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pudding

The setting is New Orleans style. Simple. Classic blues music. Their delicious ribs and abundant portions (one order was enough for my wife and me). The service is not exceptional, but it delivers. I will definitely return :-)

Atmosphere: 5

Food: 5

Service: 5

Date night is a must at this place

Atmosphere: 5

Food: 5

Service: 5

Quantity has diminished. Quality is the same, good.

Atmosphere: 5

Food: 3

Service: 5

Very good place.

Atmosphere: 5

Food: 5

Service: 5