Noah's NY Bagels
15020 Kensington Park Dr Suite J-400, Tustin
(657) 210-6013
Recent Reviews
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Bagel and coffee here is awesome. Felt bad for people who work here, it is indeed fast paced with angry customer who expects their food to be ready when they order ahead… geez, be patient if you are here on the weekend. It took a while to get my bagels but I can wait because people here are always very nice. The lady at the cashier had a beautiful smile and was helpful.
Atmosphere: 4
Food: 5
Service: 4
I went on Sunday morning at 8:30 to order some blueberry bagels. They were completely out and more would take at least 40 minutes. Whoever is running this place has very poor planning.
Atmosphere: 1
Food: 1
Service: 1
I was wrongfully charged $33 and never got my order.
Horrible service. Waiting 30 minutes for a breakfast sandwich. Do not come here!!
Service: 1
Weird vibe on the morning I visited. Lots of customers waiting and a couple seemed unhappy. Service was a bit slow and flow was confusing. Bagel was meh, not nearly as good as Bagel Me.
Atmosphere: 3
Food: 3
Service: 2
Really liked the quality of the dishes.
Atmosphere: 5
Food: 5
Service: 5
I’m lactose intolerant. I ordered a farmhouse and asked to take off the cheese and cream cheese and they still put the cream cheese on. Of course I didn’t realize until I got home and opened the bagel. Now I can’t eat it. Not happy at all, paid for a bagel I can’t eat.
Also want to add we waited almost 30 mins for our incorrect order!
This place will get your order wrong so often, starting to question my sanity for going back
I placed my order in the app 30 minutes before arriving and when i got there they hadn’t started on it yet, also they have only 1 person back there when i arrived.
Atmosphere: 5
Food: 4
Service: 1
I did not want to write a review, as I tried to resolve my issue with the store by email, but something shocking happened:
My complaint was about the sesame bagels I had bought (a dozen) all having huge air holes inside, basically the bagels were just air and fluff, no substance, only a bit of dough in the center near the hole. See photos. This was not right. Secondly, the poppy seed bagels were about 2/3 the size of the other bagels. They were tiny and super dense. Several of the bagels had their hole off center and looked like kettle bells. I think there is a major quality control issue at that shop or, if all Noah's bagels are like that now, the quality has considerably declined. Noah's bagels used to be really big and doughy.
So after I emailed them about this, they apologized and issued a full refund on the order, which was nice. However, about 10 days later, they RE-CHARGED my card with the same amount, taking the refund away! Ever since, I've emailed customer service many times attaching my credit card statement as proof, but no response. Wow!
Restaurantji Recommends
just like others said in their reviews. I don’t understand how this bagel store operates under what kind of management. First of all , they make bagel so slowly so most of orders are so behind !!! I was waiting extra 25 minutes to get my orders. If I were a store owner I would fire this sotre manager first !!!
Especially, it is breakfast which means we grab them and go to work asap!!
Their whole system so messed up. I would go to Einstein bros bagels from now on.
The food is super good and unique which is why I’ve gone multiple times. However, every single time I go, whether I order ahead or get in line, it takes an average of 40 min to get my order. There is nothing efficient or any kind of system in place that makes sense. The staff are not very friendly, they don’t acknowledge when orders are ready, some orders are done before others (when they were called in 20 min before) and it feels chaotic when you are in there. I’m not sure if all Noah’s bagels are run this way but it is so different and backwards compared to any other restaurant I’ve been to.
Atmosphere: 2
Food: 5
Service: 2
Slowest staff on earth. 15 min wait for a bagel with nothing on it. Just plain toasted. Seriously???
Atmosphere: 1
Food: 1
Service: 1
I’ve been becoming a regular because of how close and yummy their bagels are.
My fav it the Power Egg and Chorizo & Egg
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sandwich, Power Egg White Sandwich
Everything was great. I'll definitely go back.
Atmosphere: 5
Food: 5
Service: 5
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