Starbucks
552 E 1st St, Tustin
(714) 730-4743
Recent Reviews
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"I rate this place 5 stars for their great service. Thank you."
Atmosphere: 3
Food: 3
Service: 5
Wack don’t go here I guess they charge for water now and to use the restroom you gotta pay I don’t even want to buy anything if that’s the attitude they give so I just left
Atmosphere: 1
Food: 1
Service: 1
This is the worst Starbucks I have ever found in all the countries around the world. They have shut off all the power sockets in the store, not giving customers a chance to stay in the store longer。
This is the worst Starbucks I have ever found in all the countries around the world. They have shut off all the power sockets in the store, not giving customers a chance to stay in the store longer。
If I can give cero Star I will no doubt about it.
If your main language is different than English avoid this place I was ordering my items in (Spanish) cuz this is my main language but cashier LESLEY another Hispanic woman was like being racist telling me she doesn't know what I was saying I know she knows Spanish because she was talking previously in Spanish, well she was taking my time and almost denied me to order my items until that is started to talking to her in English.
I was the first in line well she gave my coffee to the last. Everybody who was behind me got their coffee first and she placed me to the last literally no kidding was a lady who just arrived and she got her coffee immediately and I have to wait and wait and wait for the eternity I just decide to leave the place leaving the stuff that I just paid because this people is just not ok with their racist shit.
Atmosphere: 1
Service: 1
Please train your staff on customer service skills!! the blonde girl is always rude and has no personality.. I don't know what's wrong with her. I know there are no customers in there cuz it's a very odd type of store and people just pick up and leave. There's no place to sit. Maybe that's why they can't have customers ?
Atmosphere: 4
Service: 1
They're the only ones that can make my Americano with steamed oatmilk so delicious & sandwiches are perfect temperature ! They're also fully loaded on food! I know drive thru is amazing but visit this Starbucks if youre ever near♡♡ ☕️ also curly hair woman is super sweet
Atmosphere: 5
Food: 5
Service: 5
Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Employees there need to learn how to help customers with what they need and what they order. I ordered a cold grande Caramel macchaito, and they gave me a tall size instead. When I told them that I was getting the wrong size, she just looked at the cup and said, " Oh no, you ordered a tall size" and she just turned around and ignored my request. She didn't even apologize nor suggested giving me the right size of what I ordered, nothing like that. Just to make clarifications, this is not about me getting coffee for free or anything like that. You're paying for a product with all high standards and expectations, and to receive this kind of customer service is really disappointing for this brand of coffee. Next time, I'll go to Macdonald's and have a robot to help me with what I need to order.
Food: 4
Service: 1
Keep the interior temperature ice cold so that no one stays too long. Bring out the garden hose outside to force patrons to leave the exterior seating area and be forced back indoors where it’s cold and have them leave for the frigid environment. Yeah, I’ll find another store.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
There’s some literature about this place being ranked third place, but I beg to differ they should even be in the top 100.Not only do the employees here act too busy to be bothered after they forget the remaining bits of your order, but they act like you’re the one at fault when you follow-up. This is some new level of barista snobbery I’ve experienced.
This store is extremely rude. The young girl who took my order was extremely rude as well as the supervisor and argued back with me when I let her know. Not coming back .
Atmosphere: 1
Food: 1
Service: 1
I came into the store at 8:00 PM (Because it said they were open until 8:30 online) I was going to buy a coffee and plug my phone in for the last 30 minutes they were open... The very snotty rude girls that work there, first told me that the lobby was closed... It wasn't, and then proceeded to tell me that there was no outlets that I could use to plug my phone in.... At Starbucks. One thing that is pretty common knowledge about Starbucks, is you can use the wifi and charge your devices while drinking the over priced coffee that you just purchased.... I cannot believe how this interaction just happened and recommended going elsewhere
Atmosphere: 1
Service: 1
Very nice stuff ?
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks location. The ladies who work here always pleasant and polite and always talk with a smile, despite the fact they are constantly busy. If management is reading this, they deserve a raise or a big Christmas bonus. One temporarily minor first-world problem is that there construction takes up some parking lot spaces during Nov-Dec 2023.
Atmosphere: 5
Food: 5
Service: 5
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