Starbucks

15071 Newport Ave, Tustin
(714) 259-0587

Recent Reviews

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Johnny Lopez

Don’t come here they have bad service. I ordered ahead for a in store pickup as shown in the photo . I get there and the doors are locked but there’s still customers inside. The lady tells me to go to the drive thru where my truck doesn’t fit . Yall can have my drink and why partner with Amazon if that how yall treat us .

Service: 1

Natural Nate Marvel

Drink came out Super Good like a Work of Art. Great Customer Service

Atmosphere: 5

Food: 5

Service: 5

Avin Goodwin

This place is always good. My order has only been wrong once at this location.

Atmosphere: 5

Food: 5

Service: 5

Mina Morcose

Dear Starbucks Management,

I would like to report an unpleasant experience I had today at your drive-thru location. I went to pick up my order, and the employee at the window — her name was Kat or Kate — spoke to me in a very rude and disrespectful manner.

As I was waiting in my car, she told me, “You can’t vape in the drive-thru,” in a very unprofessional tone. I explained that I was in my own vehicle, on private property, and that it shouldn’t be an issue. She then responded that if I did it again, they wouldn’t serve me in the future.

I found her attitude completely unnecessary and disrespectful. I manage a team that orders 20–25 drinks from this location every morning, but after this experience, I will be taking our business elsewhere. This is not the kind of treatment anyone should receive from a Starbucks employee.

Please look into this matter and ensure your staff treats customers with respect and professionalism.

Fay B

This was the worst experience I’ve ever had. Their cream cheese was not fresh, so I warned them. They gave me a new pack, but it was still spoiled. I didn’t want to risk getting sick, so I threw it away. When I tried to let them know, they didn’t even bother to check or respond. I left without wasting more time. Don’t go there unless you want to risk food poisoning and poor, inattentive service.

Atmosphere: 1

Food: 1

Service: 1

Paola Belmudes

My husband and I get Starbucks all the time and we come to this location from time to time and the drinks always taste watered down. However Yesterday was by far the worst. We ordered two matcha lattes and one tasted like milk and the other tasted extremely bitter because whoever made the coffee didn’t bother to mix the drink properly so there were lumps of matcha powder everywhere. Starbucks is pricy and its baristas need to do better, it’s safe to say we threw the drinks away.

Atmosphere: 1

Food: 1

Service: 1

guneet chadha

Fresh n New

Atmosphere: 4

Food: 5

Service: 4

Francisco Ponce

Always good service! 👍

Atmosphere: 5

Food: 5

Service: 5

Nahomi Magana

I ordered a matcha latte with light ice and half of the cup was filled with ice. I took out the extra ice myself and by the time I was ready to drink my latte it tasted like milk.

Food: 1

Taylor Shin

This store provides refill!! Refill!!
Comparing to any Canadian branch, this is the best feature I would like to assert! Refill!

Atmosphere: 5

Food: 5

Service: 5

Lisa Diggs

The service was awesome l. It was very clean and inviting. I enjoyed my time there

Atmosphere: 5

Food: 5

Service: 5

Clifford Breeden

The location has been consistently better.

Joseph Nguyen

I am a technician and came to complete a job. I asked for a manager after entering. She presented herself and was very informative and friendly. She help me access what I needed I order to do the repair. I finished quickly and left.

Atmosphere: 5

Food: 5

Service: 5

Abe Neto

Order a to-go gallon of Pike Place that was ready for pick up and hot when I came to pick up my online order!

Atmosphere: 5

Food: 5

Service: 5

Diana Chavez

Had a family member pick up a coffee for me and seriously guys???? This is ridiculous. He doesn't drink coffee btw. I told him he should’ve handed it back to the worker.

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