IHOP

32010 Dyer St, Union City
(510) 952-9160

Recent Reviews

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Wardell Curry

They have roaches do not eat from here ?!! I repeat roaches crawled into my jacket

Nelly W

Beth is the best server. Food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Carlos Carreon

The food was good and fast

Atmosphere: 3

Food: 5

Service: 5

Universal Therapy

Went to bathroom while waiting for order caught a women short hair older doing drugs she cuz me out and say stop using the water your wasting it. I guess she didn’t realize I was in bathroom so she called police and had me removed permanently from there still waiting to talk to manager about this . I was waiting for hotel check in time and again she called police to have me removed of parking area at hotel this is too much. Please fire her or you’re having a civil lawsuit !!! I am visiting and stay at the hotel . Please drug test your employees

Recommended dishes: Lemon Ricotta French Toast Combo

Leonardo Ledezma

The service was really slow even tho it was not packed and the food came really late and was really bland.

Atmosphere: 1

Food: 1

Service: 1

Desiree O

The eggs were very good and the French toast was kinda soggy and the turkey bacon was a little over cooked but not burnt so still good

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Our Original French Toast

James O'Brien

We waited for 20 mins and ended up walking out

Nicolas Hernandez

The morning shift, customer service was terrible, new workers were not very friendly, talking to each other and the customers were waiting for their order and nothing else, the food was very delicious

Rudy Pazos

We went at night and the service was no longer very good.

Atmosphere: 5

Food: 5

Service: 2

T Caldwell

I just left my breakfast behind at IHOP. The server, Antwone, turned what might have been only a normally-bad breakfast into a deeply uncomfortable experience.

First, someone messed up my boyfriend's order. He ordered some kind of fancy french toast combo. I had the build your own omelette. He ordered coffee and hot chocolate and I ordered tea. When the food came out, his was pancakes and his meat order was wrong. The deputy server brought back cinnamon french toast and that was also wrong. Finally my boyfriend got the fancy fruit french toast, but it was just blueberry syrup with a few blueberries scattered on, which was not what the description said. My omelette was basically a big, thin "crepe" made out of egg with a few halves of cherry tomatoes and a tiny bit of cheese folded in, some more ham and cheese on top, and a few shards of bruised avocado. I thought, "I paid $2.69 for this avocado?"

It was the worst omelette that I'd had in forever. I ate two bites. Some five minutes later my toast came out studded with avocado--I'm guessing they cut my toast with the veggie prep knife.

When Antwone came to check on us, and we told him about the mix-up, the worst part happened. Antwone went off on a tirade about how much the cooks sucked, and that this was the "thirtieth to thirty-fifth mistake" that people had complained to him about since he started working there 3-4 months ago. He said that this IHOP was a franchise and that the owners, Jerry and Karen, didn't give a damn about the restaurant and let the standards of food prep and service slide. He said he was leaving soon and he encouraged us to leave Yelp and Google reviews. He continued ranting about this IHOP for several minutes as my boyfriend and I sat silently, increasingly uncomfortable. Finally my boyfriend interrupted him and asked him for a spoon and Antwone went off to get it, then resumed his rant for another several minutes when he returned.

Once Antwone was gone, my boyfriend and I discussed leaving immediately. We got boxes. I left the omelette and the toast, but he packed up the french toast. We went to the front to pay. There were two girls working the front register, but Antwone followed us up to the front, pushed the girls out of the way, and cashed us out himself. He did remove my omelette "even if it got him in trouble" because he had also removed the hot chocolate that we never received and he comped my boyfriend's coffee for the mix-up. I felt deeply uncomfortable having him as the person who rang us up.

I can't imagine that anyone has ever sat Antwone down and told him not to rant at customers about how he felt about his job. Although I agree that the kitchen messed up mightily and that the franchise owners do need to step in and address the problems at this restaurant, I disagree that I should have been subjected to a five-plus minute rant while I am trying to enjoy a peaceful morning with my boyfriend. The entire experience was horrible and we will never be returning to this IHOP again. We were check #151667834.

Atmosphere: 1

Food: 1

Service: 1

Mary Carr

Really fast service and great French toast. Just wish they still had boysenberry syrup. I loved that when I was a kid.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Our Original French Toast

Sam Ch

Got the Red, White, and Blueberry pancakes and egg, hash, with bacon. Everything was good. The over medium egg that I want is a bit on the over easy side. Other than that, it's just as it should.

Atmosphere: 4

Food: 3

Service: 4

Jo Montejano

Server Antwan (spelling?)has the most upbeat personality, he alone made this 5 star rating in addition to the delicious breakfast. Ihop, hold onto this awesome employee

Atmosphere: 5

Food: 5

Service: 5

Linda Moon

I went to breakfast with 2 friends about 11am. We waited a while for a table, which I would expect on a Sunday. When we sat down, the table was wet. They brought a basket of silverware, but only enough for 2. We asked for more, but they said there was none. We waited a good while for our food, but weren't upset. My friends received their breakfast. I had ordered Eggs Benedict, and was told it would be right out. After 10 min., we asked about it. The waiter checked and said it would be right up. Ultimately, we made 4 requests. By the time I got my breakfast, my friends had finished theirs. I finally got mine, but as I cut into it, realized the egg yokes were hard. When I pointed it out, they offered to make me another, but I didn't want to make my friends wait any longer. I ate it without the eggs. When the manager, who had finally brought my dish out, came by to check, we pointed out what happened, they ended up giving me my breakfast for free.

Atmosphere: 3

Food: 2

Service: 2

Kiya P

It's

Food: 4

Service: 4

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