This location opens at 7am currently not open at 0643
Dawn Aguilar
The place was totally dead and we to wait to be seated. Multiple tables were dirty and everything was dusty. Kinda gross.
Atmosphere: 1
Food: 3
Service: 2
Lisa Brown (SadGirl)
Do not eat here ,they have roaches. I went to sit down at a bench seat and a roach crawled out from underneath the bench top and crawled across the bench and when I told the server that there's a roach she just left it there and told me that she'll give us a different seat with another roach in it
Atmosphere: 1
Food: 2
Service: 2
Patricia Vencis
Terrible service, starting with the fact that they have a waiting list of over half an hour, with one section completely empty and empty tables in the middle. The staff on hand doesn't seem to be able to resolve any situation, and they have customers waiting. Very bad on the brand's part. They should close the establishment or hire more staff; supervision is lacking.
Atmosphere: 1
Service: 1
Karthik Mathanagopal
Very understaffed for a Sunday breakfast shift. Most tables are empty but still super long wait times.
Kashif Ali
From the moment we walked in, it was clear this IHOP does not meet even basic cleanliness standards. We were seated at a table with torn seats and dirty surfaces. The wall touching our table was covered in sticky messes — dried ketchup, syrups, and other residue. I had to ask the waitress to clean it, which is something that should’ve already been done. Dust and cobwebs covered nearby dividers.
We specifically told the waitress not to include any pork, but the kitchen repeatedly failed to follow this.
The first plate came with long hairs hanging from the food — completely unacceptable.
The next item, a chicken biscuit sandwich, arrived with bacon. We returned it.
Finally, we received a mushroom omelet, which we started eating — only to later discover pieces of ham inside. The waitress confirmed it was their mistake.
This is not just poor service — it’s a serious food safety issue and a violation of religious dietary restrictions. I felt nauseated afterward.
I’ve submitted a formal complaint to the Alameda County Health Department. I hope they inspect this location soon. Until then, I strongly recommend avoiding this restaurant.
Atmosphere: 1
Food: 1
Service: 1
haley mintun
Never got sat. Waited to be sat for over 15 min and no one acknowledged us. The 2 waitresses working completely ignored us. Another couple who was waiting before us got fed up and left. One man was waiting to pay the entire time we were waiting and no one was acknowledging him. We were visiting from out of state but came here 10 years ago and it was awful then and it's still bad.
Service: 1
Kelly Andrada
This used to be my go to place for breakfast. The last two times I was there the service and food have gone downhill! The last time was the worst. I ordered strawberry cheesecake pancakes. They were not made as described on the menu. When I inquired with my server, one of three that day, why were these not as described I was told that cheesecake bits were in the pancakes. I told her I could not taste it, and that these were not cheesecake pancakes. The server brought me one side of cream cheese to put in between my pancakes myself. Just rude and definitely not professional. Also, the bathrooms were being cleaned at the time and the cleaning solution was quite strong! I have found a new breakfast spot who knows how to treat their customers.
They put bacon on my steak omelet i dont eat pork. Also, the steak was little and dry. Sirloin tips were chewy. Hash browns were crunchy. Other party members also had subpar meals. The pancakes and French fries were great. Sunday after noon and the place was empty. Our server was very kind.
Atmosphere: 3
Food: 2
Service: 4
Mena-Courtade Productions (Spinnerz Inc. Films)
Our waiter was arguing with another waiter and caused our food to get cold and service to be slow. The lady with the neck tattoo is causing this place to be toxic and I dont even work here and can see it. She didn't even acknowledge us for 10mins lol. Everyone else seemed nice. Food was mid. Service was horrible.
Atmosphere: 3
Food: 3
Service: 1
H Boz
Nice and quick service will visit again.
Atmosphere: 5
Food: 5
Service: 5
Stan Angel
Fair food and good service
Atmosphere: 2
Food: 3
Service: 4
Crystal White
Waiter was super nice, she gave us suggestions that were great deals.
Great food and service.
Atmosphere: 4
Food: 4
Service: 5
This location opens at 7am currently not open at 0643
The place was totally dead and we to wait to be seated. Multiple tables were dirty and everything was dusty. Kinda gross.
Atmosphere: 1
Food: 3
Service: 2
Do not eat here ,they have roaches. I went to sit down at a bench seat and a roach crawled out from underneath the bench top and crawled across the bench and when I told the server that there's a roach she just left it there and told me that she'll give us a different seat with another roach in it
Atmosphere: 1
Food: 2
Service: 2
Terrible service, starting with the fact that they have a waiting list of over half an hour, with one section completely empty and empty tables in the middle. The staff on hand doesn't seem to be able to resolve any situation, and they have customers waiting. Very bad on the brand's part. They should close the establishment or hire more staff; supervision is lacking.
Atmosphere: 1
Service: 1
Very understaffed for a Sunday breakfast shift. Most tables are empty but still super long wait times.
From the moment we walked in, it was clear this IHOP does not meet even basic cleanliness standards. We were seated at a table with torn seats and dirty surfaces. The wall touching our table was covered in sticky messes — dried ketchup, syrups, and other residue. I had to ask the waitress to clean it, which is something that should’ve already been done. Dust and cobwebs covered nearby dividers.
We specifically told the waitress not to include any pork, but the kitchen repeatedly failed to follow this.
The first plate came with long hairs hanging from the food — completely unacceptable.
The next item, a chicken biscuit sandwich, arrived with bacon. We returned it.
Finally, we received a mushroom omelet, which we started eating — only to later discover pieces of ham inside. The waitress confirmed it was their mistake.
This is not just poor service — it’s a serious food safety issue and a violation of religious dietary restrictions. I felt nauseated afterward.
I’ve submitted a formal complaint to the Alameda County Health Department. I hope they inspect this location soon. Until then, I strongly recommend avoiding this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Never got sat. Waited to be sat for over 15 min and no one acknowledged us. The 2 waitresses working completely ignored us. Another couple who was waiting before us got fed up and left. One man was waiting to pay the entire time we were waiting and no one was acknowledging him. We were visiting from out of state but came here 10 years ago and it was awful then and it's still bad.
Service: 1
This used to be my go to place for breakfast. The last two times I was there the service and food have gone downhill! The last time was the worst. I ordered strawberry cheesecake pancakes. They were not made as described on the menu. When I inquired with my server, one of three that day, why were these not as described I was told that cheesecake bits were in the pancakes. I told her I could not taste it, and that these were not cheesecake pancakes. The server brought me one side of cream cheese to put in between my pancakes myself. Just rude and definitely not professional. Also, the bathrooms were being cleaned at the time and the cleaning solution was quite strong! I have found a new breakfast spot who knows how to treat their customers.
Atmosphere: 1
Food: 1
Service: 1
Took awhile to be seated
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
They put bacon on my steak omelet i dont eat pork. Also, the steak was little and dry. Sirloin tips were chewy. Hash browns were crunchy. Other party members also had subpar meals. The pancakes and French fries were great. Sunday after noon and the place was empty. Our server was very kind.
Atmosphere: 3
Food: 2
Service: 4
Our waiter was arguing with another waiter and caused our food to get cold and service to be slow. The lady with the neck tattoo is causing this place to be toxic and I dont even work here and can see it. She didn't even acknowledge us for 10mins lol. Everyone else seemed nice. Food was mid. Service was horrible.
Atmosphere: 3
Food: 3
Service: 1
Nice and quick service will visit again.
Atmosphere: 5
Food: 5
Service: 5
Fair food and good service
Atmosphere: 2
Food: 3
Service: 4
Waiter was super nice, she gave us suggestions that were great deals.
Atmosphere: 4
Food: 4
Service: 4
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