Baskin-Robbins

775 CA-20, Upper Lake
(707) 275-9090

Recent Reviews

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Jay Bee

Caramel Macchiato with almond milk here is $11 (+3 for almond milk, when Starbucks and literally every other coffee shop I've ever been to is only $6-$8 at most. Service is great though. This has nothing to do with inflation and everything to do with a greedy owner

Atmosphere: 4

Food: 3

Service: 5

Amy Fowler

They close whenever they want !! Wasting people time and gas to drive over and find out they’ve yet again closed before the listed supposed time !!

Atmosphere: 1

Food: 1

Service: 1

CA Wergin (Nor_Cal gal)

Stopped at the drive thru yesterday to get a couple of cones. Hubby got a single scoop chocolate chip in a waffle cone and I ordered a single Rocky Road in a waffle cone. We don't have Rocky Road. Ok, give me a Pecan Praline then. We are out of that too. Well, what do you have? After a long pause and heavy/disgusted sigh, the guy starts to name a few. I quickly made a selection and he read my orderback to me correctly. When I got to the window, he handed me the CC/waffle cone and then proceeded to give me mine...in a small paper cup. My scoop looked like a Jr. size ?. Hubby's scoop wasn't any bigger either. I told him it was supposed to be in a waffle cone as well. He took it from me and proceeded to dump it, spoon and all into a waffle cone and then gave it to me. I paid and drove off. The waffle cones were stale and chewy... pretty gross. I will not be going back there. Service and attitudes were stale as well.

Atmosphere: 1

Food: 2

Service: 1

Becky Tackett - Houghton

Very clean and organized. I drive through this area when I’m traveling and it was the first time I have ever stopped here. I was very impressed how nice the staff was and how clean it is. I spoke to the assistant manager just to compliment him. ?

Atmosphere: 5

Service: 5

mwseigler

Tried to get a milkshake at 9:00 p.m. (they close at 10:00 p.m.)They said they had to do a defrost and would only make smoothies. Had a party of 4 people wanting ice cream products and would not serve us. They refused to give us any service. Left with nothing. Terrible experience. Will never go back to a place that doesn't want my business.

Victoria Pockrus

Never have anything in stock.. never want to help anyone 4 hours before close or later... always some excuse.. no donuts.. no ice cream, time for a new ice cream shop to run mendocino for real and don't go to ukiahs you'll sit with roaches.

Southwick Kaili

I love there Milkshakes. There the best. I love that place so much.

Liam

Mujtaba was very helpful and kind, he made our experience enjoyable and the milkshake was amazing. 10/10 would come back just to see him again ;)!

Kaili Southwick

I love there Milkshakes. There the best. I love that place so much.

Katee Taylor

Can I give less than 1star?

Virginia Jorge

So yummy ice cream. We both had 2 scoops in a cup. Flavors were Rocky Road and Mother's making cookies ?

Richard Wu

Service is good and generous. Ice cream is good for sure and the coffee is nice for summer day.With the nice lake view, love it.

Grandma KITTY

They're always out of the flavors that I want and they never answer their phone so I can ask them if they have them before I go there. Otherwise their ice cream is great!!!

Katie Stevens

Well I can’t attest to the service or product because when I went there at 8pm they were closed even though it says open until 10pm. Very disappointed.

Vadim Gheorghita

After noon no waffle con. Never had...

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