the food in here is amazing!!! And the people who work here are very personable. They always make me have a smile on my face when walking in here
Atmosphere: 5
Food: 5
Service: 5
Nala
I don’t usually take the time to write reviews, but after my visit to Carl’s Jr on August 3rd this past weekend, I felt it was absolutely necessary to recognize an exceptional employee Brenda.
I walked in around 5-6 pmish The dinner rush was in full swing, and the line was starting to grow, but Brenda didn’t miss a beat. She was the only one working the front register, managing in-store orders, and helping with mobile pickups all at once. Despite how busy it was, she greeted every single customer with a kind, patient attitude and made sure no one felt ignored or rushed.
When it was my turn, I asked if I could customize my Western Bacon Cheeseburger by removing the onion rings and swapping the regular bun for a lettuce wrap. Brenda didn’t just nod and punch in the changes like most people might she confirmed it carefully, asked if I had any other allergies or preferences, and even offered to have the cook double-check that the lettuce wasn’t soggy. That level of attention honestly surprised me in the best way.
As I waited, I watched her handle multiple situations effortlessly a DoorDash driver who came in confused about an order, a woman asking about coupons on her phone, and a family with three young kids who couldn’t decide on anything. Brenda was calm, respectful, and had a way of making everyone feel heard. That might seem small, but moments like that leave a big impression.
When my order came out, she brought it over to my table and double-checked that everything was prepared the way I had requested. The burger was perfect, the fries were hot and crisp (which never happens anymore), and everything was neatly packed with napkins and ketchup already in the bag without me having to ask. She thanked me with a smile and said, “If there’s anything else you need, just let me know” I don’t think I’ve ever heard that level of care at a fast food restaurant before.
To whoever owns or manages this location I would love the opportunity to speak with you directly or pass along this message, because Brenda is someone who absolutely deserves recognition. Too often, the hard work of frontline staff goes unnoticed, but she made a real impact on my day. One person can make a difference, and Brenda is a perfect example of that.
Service: 5
Antrell Brown
The lady Brenda that helped me tonight was pleasant and easy to speak with
Atmosphere: 4
Food: 4
Service: 4
Permatemp
The food was actually pretty good! But most importantly, I had bought the strawberry lemonade frozen drink, but it was pretty bitter. As compensation, Brenda decided to let me try the blue sourberry, and overall just gave us a pleasant experience that makes me want to come back again! Thank you, Brenda
Atmosphere: 4
Food: 5
Service: 5
Ivan Martinez
Had a delicious treat at the local Carl’s Jr. The famous star with cheese is truly satisfying. Their blue lemonade freeze was also refreshing. Staff provide excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Elliot Justice
Brenda in the afternoon was so amazingly kinda and sweet, our food was fast and the restaurant was very clean
Atmosphere: 5
Food: 5
Service: 5
Kevin Wilcox
Got 5 milk shakes. Less than half full. Said that’s the amount ownership only allows them to do. Get new owners.
Atmosphere: 1
Food: 1
Service: 1
Brandy Bryan
I love coming here after a once upon a child trip and my kids love love love their waffle fries . Conversations with Brenda are the absolute best and make the wait that much more worth it . Hot fresh food and conversation . Five stars
Atmosphere: 5
Food: 5
Service: 5
Charley Delano
$15 burger fries drink. Should have went to Habit burger
Atmosphere: 3
Food: 4
Service: 4
Linda Yang (Linda Yang)
Slow, and the service sucks. The burger is barely on the cheese and patty. The ketchup was on the edge. They can't hear you, and even when ur speaking clearly loud, they still can't hear.
Carl's is my favorite fast food burger place and this location was great. Food was good and customer service was excellent. Thank you, Brenda, for your patience while i scrounged my gym bag for my wallet.
Atmosphere: 5
Food: 5
Service: 5
John Mingming
Brenda is great , her customer service and attention to detail was superb, she remembered my family and I from our last visit.
Atmosphere: 5
Food: 5
Service: 5
Andrew Dagenet
So happy this place is now open later, gotta get my western bacon cheeseburger fix!!!
Atmosphere: 3
Food: 4
Service: 4
Manveer Singh khangura
Give my oder to other person
Atmosphere: 1
Food: 1
Service: 1
T Holmes
I will just say that Carl's Jr.'s Is way better than McDonald's.
the food in here is amazing!!! And the people who work here are very personable. They always make me have a smile on my face when walking in here
Atmosphere: 5
Food: 5
Service: 5
I don’t usually take the time to write reviews, but after my visit to Carl’s Jr on August 3rd this past weekend, I felt it was absolutely necessary to recognize an exceptional employee Brenda.
I walked in around 5-6 pmish The dinner rush was in full swing, and the line was starting to grow, but Brenda didn’t miss a beat. She was the only one working the front register, managing in-store orders, and helping with mobile pickups all at once. Despite how busy it was, she greeted every single customer with a kind, patient attitude and made sure no one felt ignored or rushed.
When it was my turn, I asked if I could customize my Western Bacon Cheeseburger by removing the onion rings and swapping the regular bun for a lettuce wrap. Brenda didn’t just nod and punch in the changes like most people might she confirmed it carefully, asked if I had any other allergies or preferences, and even offered to have the cook double-check that the lettuce wasn’t soggy. That level of attention honestly surprised me in the best way.
As I waited, I watched her handle multiple situations effortlessly a DoorDash driver who came in confused about an order, a woman asking about coupons on her phone, and a family with three young kids who couldn’t decide on anything. Brenda was calm, respectful, and had a way of making everyone feel heard. That might seem small, but moments like that leave a big impression.
When my order came out, she brought it over to my table and double-checked that everything was prepared the way I had requested. The burger was perfect, the fries were hot and crisp (which never happens anymore), and everything was neatly packed with napkins and ketchup already in the bag without me having to ask. She thanked me with a smile and said, “If there’s anything else you need, just let me know” I don’t think I’ve ever heard that level of care at a fast food restaurant before.
To whoever owns or manages this location I would love the opportunity to speak with you directly or pass along this message, because Brenda is someone who absolutely deserves recognition. Too often, the hard work of frontline staff goes unnoticed, but she made a real impact on my day. One person can make a difference, and Brenda is a perfect example of that.
Service: 5
The lady Brenda that helped me tonight was pleasant and easy to speak with
Atmosphere: 4
Food: 4
Service: 4
The food was actually pretty good! But most importantly, I had bought the strawberry lemonade frozen drink, but it was pretty bitter. As compensation, Brenda decided to let me try the blue sourberry, and overall just gave us a pleasant experience that makes me want to come back again! Thank you, Brenda
Atmosphere: 4
Food: 5
Service: 5
Had a delicious treat at the local Carl’s Jr. The famous star with cheese is truly satisfying. Their blue lemonade freeze was also refreshing. Staff provide excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Brenda in the afternoon was so amazingly kinda and sweet, our food was fast and the restaurant was very clean
Atmosphere: 5
Food: 5
Service: 5
Got 5 milk shakes. Less than half full. Said that’s the amount ownership only allows them to do. Get new owners.
Atmosphere: 1
Food: 1
Service: 1
I love coming here after a once upon a child trip and my kids love love love their waffle fries . Conversations with Brenda are the absolute best and make the wait that much more worth it . Hot fresh food and conversation . Five stars
Atmosphere: 5
Food: 5
Service: 5
$15 burger fries drink.
Should have went to Habit burger
Atmosphere: 3
Food: 4
Service: 4
Slow, and the service sucks. The burger is barely on the cheese and patty. The ketchup was on the edge. They can't hear you, and even when ur speaking clearly loud, they still can't hear.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Carl's is my favorite fast food burger place and this location was great. Food was good and customer service was excellent. Thank you, Brenda, for your patience while i scrounged my gym bag for my wallet.
Atmosphere: 5
Food: 5
Service: 5
Brenda is great , her customer service and attention to detail was superb, she remembered my family and I from our last visit.
Atmosphere: 5
Food: 5
Service: 5
So happy this place is now open later, gotta get my western bacon cheeseburger fix!!!
Atmosphere: 3
Food: 4
Service: 4
Give my oder to other person
Atmosphere: 1
Food: 1
Service: 1
I will just say that Carl's Jr.'s
Is way better than McDonald's.
Atmosphere: 3
Food: 3
Service: 4
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