Carl’s Jr.

289 Orange Dr, Vacaville
(707) 452-1499

Recent Reviews

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chris pena

The service in this place is pretty good, it's at a dead spot so no much traffic. Food is always good and always constant.

Atmosphere: 4

Food: 5

Service: 5

Daniel Rivera

Brenda the night Drive thru hostess is awesome. She got my order right. Gave encouragement feedback while waiting. Food is awesome.

Atmosphere: 5

Food: 5

Service: 5

Akal Sahota

Brenden was super kind. Great customer service!!!

Atmosphere: 5

Food: 5

Service: 5

Jose Gaspar

Brenda was very sweet & on top of everything. Very fast service.

Atmosphere: 5

Food: 5

Service: 5

Etta Rene' Mills

Food is not good the place is a mess sometimes the bathrooms are old and no toilet paper

Atmosphere: 2

Food: 2

Service: 2

Felix Silva

Brenda and Gloria are always here with great customer service. Always smiling they take on alot of work them two! I hope they are being compensated for their commitment to this company.

Atmosphere: 5

Food: 4

Service: 5

Elizabeth Silva

This place is always very clean. These ladies only 2 I ever see. I don’t know how they keep positive attitudes. They are very friendly. The food was good and prompt.

Atmosphere: 5

Food: 5

Service: 5

Adonis Torrefiel

We came in and did not realize that they are about to close.
An employee name Brenda was pleasant and accommodated us and took our Oder and even let us eat inside even if they just close. Very thankful because we are so hungry. Great Job Brenda and the kitchen crew
Adonis T

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn Fontana

Everyone is amazing! Brenda is amazing always

Atmosphere: 5

Food: 5

Service: 5

Tony flores

the food in here is amazing!!! And the people who work here are very personable. They always make me have a smile on my face when walking in here

Atmosphere: 5

Food: 5

Service: 5

Nala

I don’t usually take the time to write reviews, but after my visit to Carl’s Jr on August 3rd this past weekend, I felt it was absolutely necessary to recognize an exceptional employee Brenda.

I walked in around 5-6 pmish The dinner rush was in full swing, and the line was starting to grow, but Brenda didn’t miss a beat. She was the only one working the front register, managing in-store orders, and helping with mobile pickups all at once. Despite how busy it was, she greeted every single customer with a kind, patient attitude and made sure no one felt ignored or rushed.

When it was my turn, I asked if I could customize my Western Bacon Cheeseburger by removing the onion rings and swapping the regular bun for a lettuce wrap. Brenda didn’t just nod and punch in the changes like most people might she confirmed it carefully, asked if I had any other allergies or preferences, and even offered to have the cook double-check that the lettuce wasn’t soggy. That level of attention honestly surprised me in the best way.

As I waited, I watched her handle multiple situations effortlessly a DoorDash driver who came in confused about an order, a woman asking about coupons on her phone, and a family with three young kids who couldn’t decide on anything. Brenda was calm, respectful, and had a way of making everyone feel heard. That might seem small, but moments like that leave a big impression.

When my order came out, she brought it over to my table and double-checked that everything was prepared the way I had requested. The burger was perfect, the fries were hot and crisp (which never happens anymore), and everything was neatly packed with napkins and ketchup already in the bag without me having to ask. She thanked me with a smile and said, “If there’s anything else you need, just let me know” I don’t think I’ve ever heard that level of care at a fast food restaurant before.

To whoever owns or manages this location I would love the opportunity to speak with you directly or pass along this message, because Brenda is someone who absolutely deserves recognition. Too often, the hard work of frontline staff goes unnoticed, but she made a real impact on my day. One person can make a difference, and Brenda is a perfect example of that.

Service: 5

Antrell Brown

The lady Brenda that helped me tonight was pleasant and easy to speak with

Atmosphere: 4

Food: 4

Service: 4

Permatemp

The food was actually pretty good! But most importantly, I had bought the strawberry lemonade frozen drink, but it was pretty bitter. As compensation, Brenda decided to let me try the blue sourberry, and overall just gave us a pleasant experience that makes me want to come back again! Thank you, Brenda

Atmosphere: 4

Food: 5

Service: 5

Ivan Martinez

Had a delicious treat at the local Carl’s Jr. The famous star with cheese is truly satisfying. Their blue lemonade freeze was also refreshing. Staff provide excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Elliot Justice

Brenda in the afternoon was so amazingly kinda and sweet, our food was fast and the restaurant was very clean

Atmosphere: 5

Food: 5

Service: 5

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