Cold Stone Creamery
2091 Harbison Dr, Vacaville
(707) 999-5855
Recent Reviews
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Line was long but moved quickly. The employees don't greet the customer any long and other than asking you to pay do not speak to you after you order. Sadly the atmosphere is declining.
Atmosphere: 3
Food: 5
Service: 4
Ice cream makers don’t mix the ingredients well. The ice cream is totally separated from the extra ingredients and definitely don’t taste good. Last three times we have been there, had been a big disappointment bad experience for $50 ice cream. Employees just add the ingredients and wrap them with the ice cream instead of mixing them.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cheesecake Fantasy
Love the flavors love the staff but our ice cream was melted and soupy b4 we made it out the door
Atmosphere: 5
Food: 3
Service: 5
My favorite
tips for good soup
This place was such a lovely experience the workers here were so lovely and helpful. Brenna made me a fire ice cream!
Best ice cream I had Marshmallow ice cream with crushed Graham cracker and chocolate chips it was like my own version of smores ice cream
Extremely slow, long line. The employees helping one customer.
Dang good ice cream!
Ice cream was great and the store was clean. I also noticed that the cashier named Katie was very patient with the lady in front of me. The women admitted to not knowing what size cake she wanted when making her order but demanded “some kind of refund” when she realized that the cake was too small upon pickup. Unfortunate that workers have to endure poor treatment but Katie handled the customer with a great amount of professionalism.
Restaurantji Recommends
The slowest coldstone, but nice workers.
Service is terrible no sense of urgency, no smiles shouldn't work in a fast past environment
Friendly staff and quality Ice cream. The family definitely enjoys these outings.
Cheesecake fantasy is my favorite but I add Raspberries and almonds instead of blueberries and strawberries. This lil place is hopping busy with great service
Young lady was not 100% understanding of what I was asking for the kiddos, gave the wrong flavors to most of them, & when I asked for a banana shake, I got a different flavor. This has been the 3rd time I have come here & it has not been a pleasant experience. I will stick to Baskin Robin's from here on out.
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