Food was expensive. Expensive wouldn't be a problem if the food were fresh and hot. Tasted like warmed up food from hours before. When I got home I discovered that food was missing from the order as well.
Atmosphere: 1
Food: 1
Service: 2
Traciie Espinosa
Very slow.I ordered two items and had to pull around to the front for 5 more minutes
Atmosphere: 2
Food: 5
Service: 2
pransisfjk
It's same old jack in the box
Atmosphere: 1
Food: 4
Service: 3
Eve Hogan
Friendly staff. Well prepared food for fast food. Location was clean.
Alice Douglass
Love the service food as ALWAYS GREAT
Atmosphere: 5
Food: 5
Service: 5
bradley huffman
They were nice and they catered to my needs. Awesome place.
Atmosphere: 5
Food: 5
Service: 5
M M
I’m seriously disappointed and spent $40 for 3 orders that were incomplete. It wasn’t even busy, and yet they still managed to mess up my order — not just a little, but completely. If you’re going through their drive-thru, make sure you check your order before you leave, because they clearly know how to screw it up and couldn’t care less. Their workers were just standing around while the orders got messed up. Now after a long, exhausting day at work, I have to waste more time going back to the damn store — when I don’t even have the energy left to deal with this. All because they couldn’t get a simple order right. Completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Bob Fischer
Great sourdough burger
Atmosphere: 5
Food: 5
Service: 5
Salli Arreola
Who doesn’t love Jacks tacos? Just got some very stale, overcooked tacos. I called talked to manager Esa to let her know. She wanted us to return to get new tacos. Uh no. It’s okay. Not at gas prices for 99 cent tacos 😂 I don’t think Esa understood me. There was a communication gap. But the location on Leisure Town Road in Vacaville CA needs to take a look at the expiration dates of food & their tacos.
The truth is, the service was fast, the only good thing was the hamburger because the rest was terrible, the cold fries and it seems very expensive for what they provide and they give 3 stars just for the service.
Atmosphere: 3
Food: 3
Service: 4
Meli Rodriguez
It has been 3x now that they have got my order WRONG! This is one of the best Jack in the Box locations in the area. It’s disappointing that recently they have been screwing up my order. I am on a time crunch and it’s aggravating having to explain they messed up the order EVERY TIME! I work in Benicia and despite always being busy the Benicia location gets my order correct. If they don’t, they apologize and throw in a small freebie for their mistake! Please communicate with your teammates to make sure every order is correct and fresh for the customer.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fries, Chicken Sandwich
Albert Hardy
ladies there were extremely nice.
Atmosphere: 4
Food: 4
Service: 4
Joey Urbanik
Extremely greedy company. They refuse to give out extra sauces. On door dash there is no button to add extra sauces. I’m willing to pay for it but there was no way. I asked my driver to see if they would be able to put the sauces in the bag anyway and they REFUSED. They said I needed to pay and I explained there was no button for it. They then ask me to place another order another item in order to get the sauces instead of giving good customer service and helping me out. In fact, they didn’t even give me the ONE sauce that the app did let me select. It’s just a packet of ranch bro.
Great late night stop for munchies..
Atmosphere: 5
Food: 5
Service: 5
Food was expensive. Expensive wouldn't be a problem if the food were fresh and hot. Tasted like warmed up food from hours before. When I got home I discovered that food was missing from the order as well.
Atmosphere: 1
Food: 1
Service: 2
Very slow.I ordered two items and had to pull around to the front for 5 more minutes
Atmosphere: 2
Food: 5
Service: 2
It's same old jack in the box
Atmosphere: 1
Food: 4
Service: 3
Friendly staff. Well prepared food for fast food. Location was clean.
Love the service food as ALWAYS GREAT
Atmosphere: 5
Food: 5
Service: 5
They were nice and they catered to my needs. Awesome place.
Atmosphere: 5
Food: 5
Service: 5
I’m seriously disappointed and spent $40 for 3 orders that were incomplete. It wasn’t even busy, and yet they still managed to mess up my order — not just a little, but completely. If you’re going through their drive-thru, make sure you check your order before you leave, because they clearly know how to screw it up and couldn’t care less. Their workers were just standing around while the orders got messed up. Now after a long, exhausting day at work, I have to waste more time going back to the damn store — when I don’t even have the energy left to deal with this. All because they couldn’t get a simple order right. Completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Great sourdough burger
Atmosphere: 5
Food: 5
Service: 5
Who doesn’t love Jacks tacos? Just got some very stale, overcooked tacos. I called talked to manager Esa to let her know. She wanted us to return to get new tacos. Uh no. It’s okay. Not at gas prices for 99 cent tacos 😂 I don’t think Esa understood me. There was a communication gap. But the location on Leisure Town Road in Vacaville CA needs to take a look at the expiration dates of food & their tacos.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Worst.
Atmosphere: 1
Food: 1
Service: 1
The truth is, the service was fast, the only good thing was the hamburger because the rest was terrible, the cold fries and it seems very expensive for what they provide and they give 3 stars just for the service.
Atmosphere: 3
Food: 3
Service: 4
It has been 3x now that they have got my order WRONG! This is one of the best Jack in the Box locations in the area. It’s disappointing that recently they have been screwing up my order. I am on a time crunch and it’s aggravating having to explain they messed up the order EVERY TIME! I work in Benicia and despite always being busy the Benicia location gets my order correct. If they don’t, they apologize and throw in a small freebie for their mistake! Please communicate with your teammates to make sure every order is correct and fresh for the customer.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fries, Chicken Sandwich
ladies there were extremely nice.
Atmosphere: 4
Food: 4
Service: 4
Extremely greedy company. They refuse to give out extra sauces. On door dash there is no button to add extra sauces. I’m willing to pay for it but there was no way. I asked my driver to see if they would be able to put the sauces in the bag anyway and they REFUSED. They said I needed to pay and I explained there was no button for it. They then ask me to place another order another item in order to get the sauces instead of giving good customer service and helping me out. In fact, they didn’t even give me the ONE sauce that the app did let me select. It’s just a packet of ranch bro.
Atmosphere: 1
Food: 1
Service: 1
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