I’m leaving this review because I have been a loyal Starbucks customer for years, but after the treatment I received a few months ago at this location and a subsequent conversation with the store manage who was very accusatory, I can no longer continue to support Starbucks. This is the only location where I have had consistent issues, and I’m deeply disappointed by the lack of accountability here.
I cannot support any business or corporation that allows its store managers to treat customers with disrespect over the phone and fails to hold their employees accountable for their actions. I’ve visited many other Starbucks locations across town and never once had an issue, but this specific store has made me question my loyalty.
At the end of the day, it’s my money being spent, and I refuse to continue supporting a company that permits such unprofessional behavior. I’ll take my business elsewhere, whether that’s at Journey's Coffee, Peet’s Coffee, or just making tea at home. I value good service, and I won’t tolerate rude treatment from any employee or management, regardless of the reason behind it.
Until Starbucks actually addresses these issues, I’m officially done.
kamal usa
Very slow service
Atmosphere: 3
Food: 3
Service: 1
F None
Ordered ahead, but still waited at window after going through long line. Their matcha tea is very weak. Strong Milk flavor comes through if that's what you prefer
Food: 3
Service: 3
josh
Didn’t have the bacon sandwich
Atmosphere: 1
Food: 1
Service: 2
susie Vidal
Hate to say but ordered a drink for my husband and paid over 5 bucks and it wasn't completely full but he liked it but not going back
Atmosphere: 4
Food: 4
Service: 4
Nancy Lireto
My drink was made already and it was placed by the window waiting for the cashier to hang it to me, but she was helping other customers so I did not get my drink after five minutes. When I got my drink, it was not even what I ordered. The cashier gave me an explanation that she was multitasking but me as a customer. I only want my order to be correct.
Atmosphere: 1
Food: 1
Service: 1
C Varty
It's a Starbucks, close to base and easy in/out.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Sloper
Very rude. Terrible customer service.
Atmosphere: 1
Service: 1
Darrell Green
Love the egg bites
Atmosphere: 5
Food: 5
Service: 5
Diya Saini
The staff is super nice but they drive thru takes forever.
Parking: Parking in front may be blocked by drive thru line, making it difficult to exit. But there is plenty of parking in the lot.
Atmosphere: 5
Food: 5
Service: 5
Hatice Roberts
Employees are so very friendly. I love going there and having my favorite coffee so delicious. Thank you!
kyra gonzalez
This has to be the SLOWEST Starbucks I’ve been too. I placed a mobile order around 7:15pm and didn’t get my drinks (x2) until 7:45pm. The employees seemed nice enough I can tell they had a stressful day. I just wouldn’t recommend this location if you’re in a time crunch.
I’m leaving this review because I have been a loyal Starbucks customer for years, but after the treatment I received a few months ago at this location and a subsequent conversation with the store manage who was very accusatory, I can no longer continue to support Starbucks. This is the only location where I have had consistent issues, and I’m deeply disappointed by the lack of accountability here.
I cannot support any business or corporation that allows its store managers to treat customers with disrespect over the phone and fails to hold their employees accountable for their actions. I’ve visited many other Starbucks locations across town and never once had an issue, but this specific store has made me question my loyalty.
At the end of the day, it’s my money being spent, and I refuse to continue supporting a company that permits such unprofessional behavior. I’ll take my business elsewhere, whether that’s at Journey's Coffee, Peet’s Coffee, or just making tea at home. I value good service, and I won’t tolerate rude treatment from any employee or management, regardless of the reason behind it.
Until Starbucks actually addresses these issues, I’m officially done.
Very slow service
Atmosphere: 3
Food: 3
Service: 1
Ordered ahead, but still waited at window after going through long line. Their matcha tea is very weak. Strong Milk flavor comes through if that's what you prefer
Food: 3
Service: 3
Didn’t have the bacon sandwich
Atmosphere: 1
Food: 1
Service: 2
Hate to say but ordered a drink for my husband and paid over 5 bucks and it wasn't completely full but he liked it but not going back
Atmosphere: 4
Food: 4
Service: 4
My drink was made already and it was placed by the window waiting for the cashier to hang it to me, but she was helping other customers so I did not get my drink after five minutes. When I got my drink, it was not even what I ordered. The cashier gave me an explanation that she was multitasking but me as a customer. I only want my order to be correct.
Atmosphere: 1
Food: 1
Service: 1
It's a Starbucks, close to base and easy in/out.
Atmosphere: 5
Food: 5
Service: 5
Very rude. Terrible customer service.
Atmosphere: 1
Service: 1
Love the egg bites
Atmosphere: 5
Food: 5
Service: 5
The staff is super nice but they drive thru takes forever.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Parking: Parking in front may be blocked by drive thru line, making it difficult to exit. But there is plenty of parking in the lot.
Atmosphere: 5
Food: 5
Service: 5
Employees are so very friendly. I love going there and having my favorite coffee so delicious. Thank you!
This has to be the SLOWEST Starbucks I’ve been too. I placed a mobile order around 7:15pm and didn’t get my drinks (x2) until 7:45pm. The employees seemed nice enough I can tell they had a stressful day. I just wouldn’t recommend this location if you’re in a time crunch.
Atmosphere: 3
Service: 2
Great place to hang out with good people
Fabulous
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