Subway
1045 Alamo Dr, Vacaville
(707) 451-3117
Recent Reviews
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Should have checked the reviews before wasting my time! Veggies look rotten and they don't even carry all the veggies. Worst subway I've seen!
Atmosphere: 1
Food: 1
Service: 1
I ordered a foot long turkey with bacon and got a 6 inch turkey with avacado, I spent $32 on this sandwich so I sent it back and requested a replacement.
The second sandwich was another 6 inch turkey but instead of putting the bacon on the sandwich they put it separate in a cookie bag. it also does not look like I got the double meat I paid for. this totally ruined my 30 min lunch
Atmosphere: 1
Food: 1
Service: 1
I've never left this subway more disappointed since I started going there. The lady put the least amount of ingredients, I asked for it to be toasted, she smashed the poor sandwich so thin. I used a 2 for 13.99 coupon. So if you use a coupon you get less food? I'm used to getting a quantity filled sandwich that I eat half at a time. Enough for 2 meals. I'm so very disappointed. If this store is selling light weight sandwiches I will not go there anymore. It's not worth it to me. I felt she putthe ingredients for a 6 inch sub. Terrible.
Atmosphere: 1
Food: 1
Service: 1
one of the worst places, they put it without taking into account the proportions of what I ordered. It turned out very spicy, although just a little. The staff is not friendly
Atmosphere: 4
Food: 2
Service: 2
Absolutely terrible subway. On multiple occasions they have given half meat on footlong sandwiches and I mean that literally. On a meatball sub they will give 3-4 meatballs, on a steak and cheese they will give 1 Scoop, on a tuna sub 1 Scoop. And minimal veggies, im talking 3-5 leaves of spinach or pinch of lettuce. They try to hide this behind metal close trays for their proteins not sure why when you say the meat on the sandwich right after. Regardless take the 4 minutes to go to any other franchise if you want a sub, or just stop at a seperate sandwich joint.
Food: 1
The casher was not friendly and she is a little bit rude.
Service: 1
Not very professional to say you open at 7:30am and NOT open. I waited over 15 minutes but left because I was going to be late for work.
Service: 1
The service was HORRIBLE! Counter person was rude. No greeting, slow to come from
the back of the store. Wouldn’t let paying customers use the restroom. She needs an attitude adjustment, customer service training or if she were my employee FIRED! This was Wed. 9-11 about 4:30.
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my disappointment with the service I received during my recent visit to your store. I placed an order using the BOGO deal and arrived to pick up my sandwiches. Unfortunately, my experience was far from satisfactory.
Upon entering the store, I was not greeted and was immediately met with an unwelcoming attitude. The staff member informed me, rather curtly, that my sandwich was not ready. As I watched her prepare my order, I noticed that the sandwich lacked the additional vegetables I had requested through the app. When I pointed this out, she argued with me, stating that because I received a free sandwich, she was not obligated to add more ingredients. She also expressed concern about losing business if she complied with my request.
I attempted to address the situation calmly, explaining that this was not an appropriate way to handle customer service and that her behavior was unacceptable. Instead of resolving the issue, she continued to display a negative attitude, slammed the sandwiches on the counter, and ultimately asked me to leave when I noted the sandwiches did not meet the usual standard.
I believe in giving feedback when necessary, and while I am not inclined to complain, this experience was unacceptable. I trust that this matter will be addressed promptly to prevent similar incidents in the future.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
When I walked into the store The woman there was very nice the second that I mentioned that I had a coupon that was given to me in the mail locally which I live about a mile away from the store she said it probably won't work then when she found out that it did work she proceeded to tell me how I was getting a $12 sandwich for $7.99 and that basically she's making nothing she had a lot to say about corporate I do not suggest that you visit this establishment
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Super uncomfortable transaction. Staff were incredibly rude and short while making my order. Will not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Just horrible never coming back and suggest everyone els to go somewhere els for food for better food, service, and to save money.
Atmosphere: 1
Food: 1
Service: 1
The service was awful and the older lady working the counter was incredibly rude.
Atmosphere: 1
Food: 4
Service: 1
Very rude employee, very stingy in what she gave. Choose another location
Atmosphere: 1
Food: 1
Service: 1
Stopped in yesterday on my way out of town. No one at the counter for service. After a short wait, finally owner/ manager said someone will help shortly. Placed order and girl was not putting proper items on sandwich. When I commented- manager said she has it right! No she didn’t!! Then I realized she didn’t put 2x the cheese choice, that comes with that sandwich ( All American Club), when I got to my destination. So the service was poor and the owner/ manager was rude and disrespectful. I paid by credit card and didn’t put a tip on my charge & and she wasn’t happy. I was ( and did put a cash tip in their jar). That's how I do it, so additional fees don’t add up on my card. The server saw me do it, but didn’t acknowledge it with a thank you or anything. I will never go back and will use another local subway.
Atmosphere: 2
Food: 3
Service: 1
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