Domino's Pizza

12501 Burbank Blvd, Valley Village
(747) 248-1100

Recent Reviews

David Gomez

ordered online after years of papa johns. remind has really improved, not to mention I had with the app regarding delivery(Did not know at time but-it said delivered when driver was close by/instead of delivered). I called the store and the person who answered listened to my concerns and checked wit the driver. Driver was kind and explained. Everyone at the store was very nice and not rude(as I may have initially sounded upset). Thank you!! See you again on my next order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Mike Wilson

Terrible deals and they keep raising the prices.

Chris Derrett

Ordered twice and issues every time. First time they marked pizza as delivered 20 mins before it showed up. Apparently they do this to fudge their stats with corporate lol. Pizza was awful. Second time the pizza spent 20 minutes in ‘quality check’ and arrived cold.There won’t be a third time ? ?

Atmosphere: 1

Food: 1

Service: 1

UTTCFTPTID

The website always auto chooses this restaurant even though there are two closer ones. The drivers never have GPS and always mark the orders as delivered like 10 minutes before it is ever delivered which leaves me always wondering what the F happened. Their text updates...don't work. At all. Three orders and problems every single time. Calling the store you can tell that they hear the same complaints all the time and really do not care. I am not ordering from here ever again. Don't say you weren't warned.Update: the food came 25 minutes after marked delivered and was stale and cold. The driver had an attitude when asked why he marks orders delivered nearly a half hour before actually doing it. Nobody will answer that question...clearly they are trying to keep stats up, but are losing customers in the process. Hope it was worth it!

Atmosphere: 1

Food: 2

Service: 1

Laura Michael

Twice my pizza hasn't shown up. Twice I had to do a chargeback because they refused to refund me. Two chances is enough. I'm done.

Atmosphere: 1

Food: 1

Service: 1

Karina D.

My order was ready pretty quick, but some of my wings didn't even have sauce. Like what bffr :/

Griffin Ford Cohen

yashards the best he gave me a free pizza and free lavacake for makin him laugh thanks buddy !

Dane B.

Every time I get a pizza from here the toppings are all pushed to one side due to the delivery person not carrying the pizzas correctly. They must hold it like a briefcase. Absolute clown show this Dominoes has become.

Kelly Greene

Really gotta hand it to this place – super reliable and the employees are always super nice.The Pizza is consistent and always fresh and somehow almost always hot (quite a feat!)On the rare occasion there’s any sort of slight confusion on an order, they always send someone back almost immediately to rectify, and are VERY generous and gracious with ensuring that loyal customers feel appreciated.I particularly need to shout out JUAN the store’s senior manager…he’s always friendly, helpful, informative, and ensures that the delivery goes smoothly and flawlessly as possible…… and another star server, HAZEL, who always cares about great customer service and is very detail-oriented. Thank you!!Not to insult the Domino’s brand, but you’d expect this kind of service from a four-star restaurant… no lie.If this Dominos is within your area, this is a must call on those nights you’re too tired to cook, or those days when you need a hot yummy lunch, fast!KUDOS DOMINOS VALLEY VILLAGE!

Calvin B.

I like coming here. Its so fast and easy. Im in and out with my online orders. !!!!!!

Nikki Martinez

Outstanding David & Team Made Delicious Not Sloppy Perfect Pizza at short notice Thanks!

Juanicool L.

There's never any garlic on the crust. Can we please start doing that. I always order from here. Also the cheese is weird. Like the texture isn't the same as other places. Garlic is my biggest problem.

Austin L.

Arrived hours late, no customer service. Tracker very inaccurate. Person on the phone was no help. Says that my driver was new and that they'd be very slow, wish that came with a discount. They put in the tracker that my meal had been delivered already when it has not - probably in order to not get caught by management for late deliveries. Poor business ethics.

Rahouba RB

Today I ordered from this place they said the delivery is completed so I have to drive to the store at 11:30 i told him to make me another order I didn’t get my delivery he said he couldn’t help me just wait which I waited 1h and I called 6 times nobody answered when I arrived home the guy just cameAnd the food was super bad I will return it tomorrow to them

Danielle A.

The best food and best service. Thank you guys . Good energy, polite and kind people.

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