We have come here a few times. The place just doesn't feel clean. Parking is difficult. The last time we went, the cake cones were stale. We now go to the location off Victoria. It is much cleaner, has a better vibe, and easy parking.
rosé gonzalez
I ordered three shakes and a scoop of ice cream, i was polite to the red haired employee and she had some serious attitude for no reason, like is it that hard to scoop ice cream, some ugly looks were exchanged. I usually have a good experience coming to this location but red haired employee was not it, like did your check no clear or sum?
Atmosphere: 1
Food: 5
Service: 1
Darrel Pearson
What more could you ask for!
Atmosphere: 5
Food: 5
Service: 5
MICHAEL DAVIS
Ruby is amazing.
Rynn21
Baskin Robbins has been here as long as I can remember. It was a fun place to come to with friends. It seems as if one scoop is expensive now. You're better off making your own cone at home.
Jessica Kimble
I came here to purchase a white ice cream cake. So I chose a cake labeled white cake with oreo ice cream. This cake was for my co-workers birthday and when we cut into the cake, cake was chocolate, the ice cream was correct. Since I cut into the cake already, of course I can't get a refund. Staff wasn't really helpful. I really hate posting bad reviews, but how is this my fault? I cut into a cake that I thought was what it was labeled, a white cake. Please help me.
Atmosphere: 1
Food: 1
Service: 1
Rob
Sent my daughter in to get a “fancy waffle cone“ Rocky Road one scoop ice cream came back out distressed when I asked her what’s wrong she told me that one of the girl employees had taken her order and said was that enough for a big girl like her this is absolutely disgusting and ridiculous coming from a place where my children have gone for years
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Ice Cream, Old Fashioned Butter Pecan, Made with Snickers Sundae, No Sugar Added Pineapple Coconut, Non-Dairy and Vegan Chocolate Chip Cookie Dough, Wild 'N Reckless Sherbet, Made with Snickers Bars, Rainbow Sherbet, Polar Pizza Chocolate Chip Cookie Dough Cake, Reese's Peanut Butter Cup Layered Sundae
Chris Dincognito
Very rude and happy to turn down my 20 dollar order because I only had a 50 dollar bill. BIG attitude..no costumer service at all..
Bad customer service - young girl with pink hair has an attitude problem
Travis Rigby
Not only was she rude to my son 20 minutes before I walked in no one else is in the store and she told me she could not help me and I needed to wait a girl with reddish color bleached blonde red color hair super rude were service I’ve had in my life. Will never go there again
John Berg
Great ice cream. Girl who waited on us could barely sneer at us, sorry I asked for an extra spoon! (May 10th am).
Mitesh Prajapati
Try coconut cream and club hours
Beth Berg
We ordered three different flavors of ice cream and I saw the server was going to put all the scoops into a large cup.That was not a problem for me.I requested that she place the three flavors into separate cups.Apparently, this was a problem for the server. My request seemed to put her out as she rolled her eyes.The ice cream was delicious!The rude server, not smiling or providing good customer service was bad.
We have come here a few times. The place just doesn't feel clean. Parking is difficult. The last time we went, the cake cones were stale. We now go to the location off Victoria. It is much cleaner, has a better vibe, and easy parking.
I ordered three shakes and a scoop of ice cream, i was polite to the red haired employee and she had some serious attitude for no reason, like is it that hard to scoop ice cream, some ugly looks were exchanged. I usually have a good experience coming to this location but red haired employee was not it, like did your check no clear or sum?
Atmosphere: 1
Food: 5
Service: 1
What more could you ask for!
Atmosphere: 5
Food: 5
Service: 5
Ruby is amazing.
Baskin Robbins has been here as long as I can remember. It was a fun place to come to with friends. It seems as if one scoop is expensive now. You're better off making your own cone at home.
I came here to purchase a white ice cream cake. So I chose a cake labeled white cake with oreo ice cream. This cake was for my co-workers birthday and when we cut into the cake, cake was chocolate, the ice cream was correct. Since I cut into the cake already, of course I can't get a refund. Staff wasn't really helpful. I really hate posting bad reviews, but how is this my fault? I cut into a cake that I thought was what it was labeled, a white cake. Please help me.
Atmosphere: 1
Food: 1
Service: 1
Sent my daughter in to get a “fancy waffle cone“ Rocky Road one scoop ice cream came back out distressed when I asked her what’s wrong she told me that one of the girl employees had taken her order and said was that enough for a big girl like her this is absolutely disgusting and ridiculous coming from a place where my children have gone for years
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Ice Cream, Old Fashioned Butter Pecan, Made with Snickers Sundae, No Sugar Added Pineapple Coconut, Non-Dairy and Vegan Chocolate Chip Cookie Dough, Wild 'N Reckless Sherbet, Made with Snickers Bars, Rainbow Sherbet, Polar Pizza Chocolate Chip Cookie Dough Cake, Reese's Peanut Butter Cup Layered Sundae
Very rude and happy to turn down my 20 dollar order because I only had a 50 dollar bill. BIG attitude..no costumer service at all..
Friendly staff fresh ice cream found here
Friendly staff fresh ice cream found here
Restaurantji Recommends
Bad customer service - young girl with pink hair has an attitude problem
Not only was she rude to my son 20 minutes before I walked in no one else is in the store and she told me she could not help me and I needed to wait a girl with reddish color bleached blonde red color hair super rude were service I’ve had in my life. Will never go there again
Great ice cream. Girl who waited on us could barely sneer at us, sorry I asked for an extra spoon! (May 10th am).
Try coconut cream and club hours
We ordered three different flavors of ice cream and I saw the server was going to put all the scoops into a large cup.That was not a problem for me.I requested that she place the three flavors into separate cups.Apparently, this was a problem for the server. My request seemed to put her out as she rolled her eyes.The ice cream was delicious!The rude server, not smiling or providing good customer service was bad.
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