Customer service is everything to me and it’s becoming a bygone trait in a lot of restaurants these days. This specific Baskin-Robins is apparently no different. Walked in 7/27 about 1245 pm. Employee was busy doing other work (completely understandable). But when she finally walked up to me I said “hi, how’s it going”… she just stared blankly at me… then continued to just stare blankly. As if my presence was annoying and she just wanted to rush the process. So I just turned and walked out, currently headed to cold stone instead. I’m starting to document this when I see it now because of the tipping culture, which I’m fine with but if you want my extra money than do at least the bare minimum required for basic customer service.
Ricardo Cardona
I been there about six or seven times usually always had a great experience but the last couple times the ice cream ? servings had been really small
Atmosphere: 4
Food: 4
Service: 4
Sue-Z Tatum
Just left this place! And damn why have young workers work there that don’t know how to write on a cake, or better yet not trained, come on! Also they don’t know how to pay with two different credit cards on their credit machine, felt like I was back in old school days! Please have a manager train these young people!!!!
Jonathan Eames
Delicious!
David Atkins
Different things are appropriate at different times however there's never a bad time to get ice cream!
G O
The go to spot for ice cream. We come here 3 times a week! ?
Dragonoyx
Flavors were good but cone was too small for the scoops, the lady that was working was very nice, try adding more sorbets
Ederikzom Vides
I love their big selection and variety of flavors. I definitely have my favorites. They're open relatively late, and that's nice and convenient.
Francisco Marquez
It was my wife's birthday and had a variety of cakes. Other locations only had chocolate. Great customer service. I drove from Santa Paula to ventura. Thank you.
Sienna and Veronica were the absolute best!! We've been coming here for a while, and while all service has been good, these two went above and beyond, we're very attentive and got the job done while still being very friendly!!! Thank you girls!!??
SJ
Tried the tiger milk bubble tea today and it was surprisingly good but oh so pricey for even a small one!
Atmosphere: 4
Food: 5
Service: 5
Wolfgang Kanschat
Always good, go once or twice a week
Zsa Zsa Perez
Kind of expensive but it tastes good
Jake Dodge
We got the Teddy Bear cake for our son's 5th birthday party. It looked cute, but the frosting was rancid, spoiling the entire cake. You'd think the cake maker's would taste the frosting before using it.
Customer service is everything to me and it’s becoming a bygone trait in a lot of restaurants these days. This specific Baskin-Robins is apparently no different. Walked in 7/27 about 1245 pm. Employee was busy doing other work (completely understandable). But when she finally walked up to me I said “hi, how’s it going”… she just stared blankly at me… then continued to just stare blankly. As if my presence was annoying and she just wanted to rush the process. So I just turned and walked out, currently headed to cold stone instead. I’m starting to document this when I see it now because of the tipping culture, which I’m fine with but if you want my extra money than do at least the bare minimum required for basic customer service.
I been there about six or seven times usually always had a great experience but the last couple times the ice cream ? servings had been really small
Atmosphere: 4
Food: 4
Service: 4
Just left this place! And damn why have young workers work there that don’t know how to write on a cake, or better yet not trained, come on! Also they don’t know how to pay with two different credit cards on their credit machine, felt like I was back in old school days! Please have a manager train these young people!!!!
Delicious!
Different things are appropriate at different times however there's never a bad time to get ice cream!
The go to spot for ice cream. We come here 3 times a week! ?
Flavors were good but cone was too small for the scoops, the lady that was working was very nice, try adding more sorbets
I love their big selection and variety of flavors. I definitely have my favorites. They're open relatively late, and that's nice and convenient.
It was my wife's birthday and had a variety of cakes. Other locations only had chocolate. Great customer service. I drove from Santa Paula to ventura. Thank you.
Kind of expensive but it tastes good
Restaurantji Recommends
Sienna and Veronica were the absolute best!! We've been coming here for a while, and while all service has been good, these two went above and beyond, we're very attentive and got the job done while still being very friendly!!! Thank you girls!!??
Tried the tiger milk bubble tea today and it was surprisingly good but oh so pricey for even a small one!
Atmosphere: 4
Food: 5
Service: 5
Always good, go once or twice a week
Kind of expensive but it tastes good
We got the Teddy Bear cake for our son's 5th birthday party. It looked cute, but the frosting was rancid, spoiling the entire cake. You'd think the cake maker's would taste the frosting before using it.
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