The sandwich was genuinely awful. The food I received was the worst ever and I’m serious. There was nothing to the $9 sandwich. The workers both were annoyed they even had to work and the gentleman spent a lot of time in the bathroom and the walking around. I’m genuinely so confused how they thought this was okay. They put the sandwich like this open….so they knew what they were serving. Wildddddd
Matthew Berger
65th and Broadway. Cleveland Ohio. Excellent
Maria Burgos
Son rápido y buenos sándwiches
Natalie Nadine
The cheese steaks are good when you are able to order them. I've tried a few times to come order and the workers literally hid behind the counter, crouched down. I thought they were cleaning something or had dropped something but they only peaked up a few minutes later to see that I was still there and then hunched down again without a word.
Nathaniel Lopez
Closed down
Atmosphere: 1
Food: 1
Service: 1
Tony
My wife is from Philly. It’s the closet thing to being back in Philadelphia and enjoying a real Philadelphia cheesesteak.
Trevor Taylor
This location might be permanently closed. It was covered by large drapes during hours where they were supposed to be open
Gage Edwards
We were absolutely pissed. Ordered a 6inch old-school. 1st off, $20 for a 6 inch meal is pure ROBBERY. Got the food, and bread was soggy, the meat was TERRIBLE. Not seasoned AT ALL! Whole sandwich just fell apart when you picked it up and fingers went right thru the soggy bread. The fries were absolutely pathetic. Undercooked and still starchy on the inside, had NO SALT AT ALL! The workers at this location take absolutely no pride in what they are doing. I wanna enjoy my meal at least if im going to get robbed $20 for it. Was extremely upset that I payed that much for such disgusting food.
Food: 1
Huevo
Bad service, the cashier didn't know how to help me
K G
Food is good. Service is NOT! They should improve their customer service as soon as possible. It’s not a pleasant visit.
Food is good. Service is NOT! They should improve their customer service as soon as possible. It’s not a pleasant visit.
jonathan villasenor
False advertising on the gourmet fries. They give you only one potato. Cheap cheese and diced bacon for salads on the fries. The Philly cheese steak had no flavor and packed with lettuce. This location, hard pass!!!
Food: 2
Service: 4
Ricardo Cardona
The food was amazing ? but customer service was not girl in the register didn't seem to know what she was doing we got our food and she forgot to give us our drinks when I told her they weren't even ready the cook went over and got them for
Atmosphere: 4
Food: 5
Service: 2
Patricia Buffington
I was really craving Philly style cheesesteak, so I was disappointed, but service was excellent. This location is in food court at the mall.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Philly Cheesesteak
Gianelli Capone
I have come here many times but a few months ago I ordered 2 large subs, paid for them and went to pick them up and the place was closed. The management is not good at customer service and I did tell the management about the incident over the phone and was basically called a liar. Is the owner in the habit of ripping people off? I would love to hear from them and have complained to corporate but it’s crickets. They would need a very big gift card and a full refund before I go back to that location. I will answer if contacted but they obviously only care about $$ not customer service. Maybe I should contact the BBB. Think I’m lying? Here are the pictures I took as proof that I was there.
The sandwich was genuinely awful. The food I received was the worst ever and I’m serious. There was nothing to the $9 sandwich. The workers both were annoyed they even had to work and the gentleman spent a lot of time in the bathroom and the walking around. I’m genuinely so confused how they thought this was okay. They put the sandwich like this open….so they knew what they were serving. Wildddddd
65th and Broadway. Cleveland Ohio. Excellent
Son rápido y buenos sándwiches
The cheese steaks are good when you are able to order them. I've tried a few times to come order and the workers literally hid behind the counter, crouched down. I thought they were cleaning something or had dropped something but they only peaked up a few minutes later to see that I was still there and then hunched down again without a word.
Closed down
Atmosphere: 1
Food: 1
Service: 1
My wife is from Philly. It’s the closet thing to being back in Philadelphia and enjoying a real Philadelphia cheesesteak.
This location might be permanently closed. It was covered by large drapes during hours where they were supposed to be open
We were absolutely pissed. Ordered a 6inch old-school. 1st off, $20 for a 6 inch meal is pure ROBBERY. Got the food, and bread was soggy, the meat was TERRIBLE. Not seasoned AT ALL! Whole sandwich just fell apart when you picked it up and fingers went right thru the soggy bread. The fries were absolutely pathetic. Undercooked and still starchy on the inside, had NO SALT AT ALL! The workers at this location take absolutely no pride in what they are doing. I wanna enjoy my meal at least if im going to get robbed $20 for it. Was extremely upset that I payed that much for such disgusting food.
Food: 1
Bad service, the cashier didn't know how to help me
Food is good. Service is NOT! They should improve their customer service as soon as possible. It’s not a pleasant visit.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Food is good. Service is NOT! They should improve their customer service as soon as possible. It’s not a pleasant visit.
False advertising on the gourmet fries. They give you only one potato. Cheap cheese and diced bacon for salads on the fries. The Philly cheese steak had no flavor and packed with lettuce. This location, hard pass!!!
Food: 2
Service: 4
The food was amazing ? but customer service was not girl in the register didn't seem to know what she was doing we got our food and she forgot to give us our drinks when I told her they weren't even ready the cook went over and got them for
Atmosphere: 4
Food: 5
Service: 2
I was really craving Philly style cheesesteak, so I was disappointed, but service was excellent. This location is in food court at the mall.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Philly Cheesesteak
I have come here many times but a few months ago I ordered 2 large subs, paid for them and went to pick them up and the place was closed. The management is not good at customer service and I did tell the management about the incident over the phone and was basically called a liar. Is the owner in the habit of ripping people off? I would love to hear from them and have complained to corporate but it’s crickets. They would need a very big gift card and a full refund before I go back to that location. I will answer if contacted but they obviously only care about $$ not customer service. Maybe I should contact the BBB. Think I’m lying? Here are the pictures I took as proof that I was there.
Recommended dishes: Chicken Cheesesteak
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