Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
488 S Mills Rd, Ventura
(805) 654-0143
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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We ate at chipotle today and arrived around 9:20 pm. After we were already seated the female worker came to us to tell us they would be closing for renovations. Yet there were no signs or anyone else telling us this. Then she proceeded to get into our space every time we went to get a drink. This included reaching under us. Slamming silverware, moving trash cans and refusing to move when we needed refills. The bathrooms were locked already and there was no compassion for them...read full review
Great food we ordered it to go but when we got home my husbands food wasn't in the bag � so I had to drive about 10 minutes back to the store to get his order. Upside they remade it and offered free guacamole and chips with two bogs. They were friendly. Still wish I didn't have to drive all the way back after a long day.
It was so yummy! The staff is the best! Manager hooked is up with a free burrito bowl because my husband had never been in before! It was awesome!
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
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Chipotle Mexican Grill offers enjoyable food, but its service has been criticized by some customers. The restaurant has experienced issues with unfriendly staff and a lack of greetings, as well as employees not always following through on specific meal requests. Cleanliness and availability of utensils have also been questioned, with concerns about management oversight. However, there have been positive experiences with individual employees who have been praised for their patience and positive attitude. Parking is described as easy due to high turnover. Prices are mentioned as being higher than other Chipotle locations.
Despite these challenges, the restaurant has received praise for its exceptional service during busy periods. Customers have highlighted the professionalism, efficiency, and great attitude of the staff, such as Alexa, who handled a stressful rush with grace and made the experience look effortless. The restaurant's vinaigrette has also been praised, with customers appreciating the friendly staff for providing extra servings.