Can be overwhelming to deal with all the homeless and other people’s
Vegetarian options: Restrooms require a code for entrance
Parking: Gold Coast Bus number 16 stops directly in fountain at Seaward ave and Thompson Avenues
Kid-friendliness: Is kid friendly
Wheelchair accessibility: Hence wheelchair accessible parking and entrance, including restrooms as well
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Burger, Sourdough Jack Combo
Jack Remington
Refused Service. I stood there for MINUTES with no one in Line behind me. One worker even came to work and went through doors and at least greeted me. I grew tired and hungry waiting, many employees saw me there and did NOTHING. I left to go to my car to get cell phone to video this store. I asked for the Manager and she did NOTHING to take an order, anything to get me service. She said that there was a kiosk to order from. My reply was that I been patronizing this store over 30 years and never seen/knew anything about this self-order Kiosk - could one of the numerous employees there at least tell me that detail? NOTHING. I left to go to my car to get cell phone to video this store. I asked for the Manager and she did NOTHING to take an order, anything to get me service. She said that there was a kiosk to order from. My reply was that I been patronizing this store for 30 years and never saw any kiosk to order. She told me to turn off the phone, which I refused. She did NOTHING to inquire why I was there. She did not care, period. The Customer Service was criminal. She started to walk away when I asked her if she was going to do anything? She turned without a care in the world and said she was refusing service. I will see her in Court.
Atmosphere: 1
Food: 1
Service: 1
Daniel Villanueva
Food is pretty much on par with other Jacks I’ve visited. Unlike other chain burger places, the staff very quickly took my Oder and didn’t prioritize the drivethru over the order counter
This location always gets the orders wrong and the food quality and handling is poor.
Atmosphere: 1
Food: 3
Service: 1
James
I went through the drive through with my brother and he ordered a cheeseburger plain for my daughter and the lady even said with cheese and he said yes. I got a cold bun and patty with no cheese so I went in and asked for cheese. Then they started arguing about it with the cook and they kept yelling at each other back and forth for 2 minutes. Then another lady hands me the cheese burger in the bag and tells me it was my fault and I needed to order correctly next time with a whole bunch of attitude. I usually go inside because they mess up orders at lot here and in the 12 years I lived by this place I've been in there countless times getting missing food and incorrect orders. But the rude attitude is uncalled for and unprofessional since I didn't go in there being rude. Also, when I got it back there were 2 pieces of cold cheese on the cold patty and bun. Almost didn't want to feed it to my daughter since 2 minutes was a long time to slap 2 pieces of cold cheese. I'll seriously never go back to this place after how rude they were to me and how uncomfortable it was standing there while they argued. With plenty of people looking for work I wouldn't keep these employees around long if I owned this place.
Atmosphere: 1
Food: 1
Service: 1
Drew
I went through the drive through with my brother and he ordered a cheeseburger plain for my daughter and the lady even said with cheese and he said yes. I got a cold bun and patty with no cheese so I went in and asked for cheese. Then they started arguing about it with the cook and they kept yelling at each other back and forth for 2 minutes. Then another lady hands me the cheese burger in the bag and tells me it was my fault and I needed to order correctly next time with a whole bunch of attitude. I usually go inside because they mess up orders at lot here and in the 12 years I lived by this place I've been in there countless times getting missing food and incorrect orders. But the rude attitude is uncalled for and unprofessional since I didn't go in there being rude. Also, when I got it back there were 2 pieces of cold cheese on the cold patty and bun. Almost didn't want to feed it to my daughter since 2 minutes was a long time to slap 2 pieces of cold cheese. I'll seriously never go back to this place after how rude they were to me and how uncomfortable it was standing there while they argued. With plenty of people looking for work I wouldn't keep these employees around long if I owned this place.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Guerrero
Karina the manager was very professional and attentive food was hot and fresh my order came out quick my favorite location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Jumbo Jack Cheeseburger, Hamburger
Ana Lucia Novak (Social Virtuoso)
Jack in the Box at this location has improved 1000% from freshly made hamburgers and fries and the BEST ONION RINGS EVER ! Professional and friendly staff and a clean restaurant too.
Dietary restrictions: You can customize on the app for no salt and extra salad pieces and tomatoes
Burger patties were cold. They must have had them sitting there for a while. Was already home and was late at night and even though I live three minutes away I was not about to go back.
natural scott
Jack in the Box is one of my favorite spots to go when i want to go on a cheat meal or when I have to feed others. This jack has the bathroom cleaned excellently, and the service was great from the staff. The staff didn’t seem to stress at all; they looked like they had everything under control. the food was great, and the dine inwas clean. definitely coming back to this jack
Parking: plenty of parking spots and plenty of parking for handicaps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Breakfast Jack, French Fries, Ultimate Cheeseburger, Two Tacos
Ieshyah Beebe
When I went in the bathrooms were clean. For fast food, it's what you expect. Love their curly fries.
Can be overwhelming to deal with all the homeless and other people’s
Vegetarian options: Restrooms require a code for entrance
Parking: Gold Coast Bus number 16 stops directly in fountain at Seaward ave and Thompson Avenues
Kid-friendliness: Is kid friendly
Wheelchair accessibility: Hence wheelchair accessible parking and entrance, including restrooms as well
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Burger, Sourdough Jack Combo
Refused Service. I stood there for MINUTES with no one in Line behind me.
One worker even came to work and went through doors and at least greeted me. I grew tired and hungry waiting, many employees saw me there and did NOTHING. I left to go to my car to get cell phone to video this store. I asked for the Manager and she did NOTHING to take an order, anything to get me service. She said that there was a kiosk to order from. My reply was that I been patronizing this store over 30 years and never seen/knew anything about this self-order Kiosk - could one of the numerous employees there at least tell me that detail?
NOTHING. I left to go to my car to get cell phone to video this store. I asked for the Manager and she did NOTHING to take an order, anything to get me service. She said that there was a kiosk to order from. My reply was that I been patronizing this store for 30 years and never saw any kiosk to order. She told me to turn off the phone, which I refused. She did NOTHING to inquire why I was there. She did not care, period. The Customer Service was criminal. She started to walk away when I asked her if she was going to do anything? She turned without a care in the world and said she was refusing service. I will see her in Court.
Atmosphere: 1
Food: 1
Service: 1
Food is pretty much on par with other Jacks I’ve visited. Unlike other chain burger places, the staff very quickly took my Oder and didn’t prioritize the drivethru over the order counter
Atmosphere: 2
Food: 2
Service: 4
Friendly staff. Clean eating area. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Curly Fries, Sandwich
This location always gets the orders wrong and the food quality and handling is poor.
Atmosphere: 1
Food: 3
Service: 1
I went through the drive through with my brother and he ordered a cheeseburger plain for my daughter and the lady even said with cheese and he said yes. I got a cold bun and patty with no cheese so I went in and asked for cheese. Then they started arguing about it with the cook and they kept yelling at each other back and forth for 2 minutes. Then another lady hands me the cheese burger in the bag and tells me it was my fault and I needed to order correctly next time with a whole bunch of attitude. I usually go inside because they mess up orders at lot here and in the 12 years I lived by this place I've been in there countless times getting missing food and incorrect orders. But the rude attitude is uncalled for and unprofessional since I didn't go in there being rude. Also, when I got it back there were 2 pieces of cold cheese on the cold patty and bun. Almost didn't want to feed it to my daughter since 2 minutes was a long time to slap 2 pieces of cold cheese. I'll seriously never go back to this place after how rude they were to me and how uncomfortable it was standing there while they argued. With plenty of people looking for work I wouldn't keep these employees around long if I owned this place.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through with my brother and he ordered a cheeseburger plain for my daughter and the lady even said with cheese and he said yes. I got a cold bun and patty with no cheese so I went in and asked for cheese. Then they started arguing about it with the cook and they kept yelling at each other back and forth for 2 minutes. Then another lady hands me the cheese burger in the bag and tells me it was my fault and I needed to order correctly next time with a whole bunch of attitude. I usually go inside because they mess up orders at lot here and in the 12 years I lived by this place I've been in there countless times getting missing food and incorrect orders. But the rude attitude is uncalled for and unprofessional since I didn't go in there being rude. Also, when I got it back there were 2 pieces of cold cheese on the cold patty and bun. Almost didn't want to feed it to my daughter since 2 minutes was a long time to slap 2 pieces of cold cheese. I'll seriously never go back to this place after how rude they were to me and how uncomfortable it was standing there while they argued. With plenty of people looking for work I wouldn't keep these employees around long if I owned this place.
Atmosphere: 1
Food: 1
Service: 1
Karina the manager was very professional and attentive food was hot and fresh my order came out quick my favorite location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Jumbo Jack Cheeseburger, Hamburger
Jack in the Box at this location has improved 1000% from freshly made hamburgers and fries and the BEST ONION RINGS EVER ! Professional and friendly staff and a clean restaurant too.
Dietary restrictions: You can customize on the app for no salt and extra salad pieces and tomatoes
Kid-friendliness: Plenty of spaces inside
Wheelchair accessibility: Easy to enter and leave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Egg Rolls, Jumbo Jack Cheeseburger, Hamburger, Breakfast Sandwich
It was great ? ? ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries, Egg Rolls, Burger
Restaurantji Recommends
Burger patties were cold. They must have had them sitting there for a while. Was already home and was late at night and even though I live three minutes away I was not about to go back.
Jack in the Box is one of my favorite spots to go when i want to go on a cheat meal or when I have to feed others. This jack has the bathroom cleaned excellently, and the service was great from the staff. The staff didn’t seem to stress at all; they looked like they had everything under control. the food was great, and the dine inwas clean. definitely coming back to this jack
Parking: plenty of parking spots and plenty of parking for handicaps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Breakfast Jack, French Fries, Ultimate Cheeseburger, Two Tacos
When I went in the bathrooms were clean. For fast food, it's what you expect.
Love their curly fries.
Atmosphere: 4
Food: 4
Service: 5
Great customer service
Not toasted...cheese not melted.
Atmosphere: 3
Food: 2
Service: 3
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