The food was great the only thing is that it seems like they forgot a plate and we had to wait a little longer for it
Atmosphere: 5
Food: 5
Service: 4
JUAN PABLO MENDOZA
This is the most racist place I have seen in this city, we arrived with my partner and an Asian lady was very rude and dismissive. A young man arrived for a food order, it was not ready yet, he asked him to wait in the place that was empty and he told him that it was not possible for him to wait in the street because it was Saturday and he was very busy.
That is rude is a customer also deserves respect. I think the delivery companies need to pay attention.
Really that Asian lady is very rude and bad service do not go to this place there are better, better quality better price.
Todd Mathers
I got a chicken bowl and the chicken was the worst chicken I’ve ever had. They threw everything in there: cartilage, fat, etc. just so cheap and such a rip off and it was expensive.
Atmosphere: 1
Food: 1
Service: 1
Nancy Newland
Sesame tofu appetizer is excellent
Atmosphere: 4
Food: 4
Service: 4
Anthony Borges
Shrimp rolls were quite good, crunchy and fresh. The tuna however, made me double check the menu to make sure I didn't order a vegan alternative. Terrible mealey texture and absolutely no flavor in the sashimi or spicy tuna, couldn't even finish it.
delphine ouaknine
Service was pretty bad, food was given on different time so we didn’t eat together and they forced us into a 20% tip while we didn’t think it was deserved. Beware california rolls are not salmon & avocado roll
Atmosphere: 4
Food: 3
Service: 1
Michael Colitti
Great place in downtown Ventura. We have never had a bad meal. Service is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Ventura Roll
Lamont Chambers
It’s gotten pretty bad,fishy and I’ve got sick.!
Nadia Becker
We love Masa Sushi in Camarillo and hoped this place would be the same. They're not the same restaurant, but the menu is similar.
We weren't excited about the food or service. The food was just okay; definitely not as good as Camarillo Masa. As for the service: the waitress wasn't able to answer our questions about the menu like "what comes on the salad." That's not a big deal, but it's nice to offer to find the answer out. Our food was erroneously brought to literally every other table on patio before it was brought to ours. We weren't asked if we needed anything else; it was dropped off and the server quickly went back inside. Not a big deal, I went inside and asked for what we needed myself.
We left unimpressed but none of the was egregious until the manager stopped us while we were leaving to ask me to please check my tip and total amount to make sure they're correct. I know she didn't actually think I accidentally wrote $0 with a line through it and then accidentally correctly added that to the total and accidentally put the correct sum as the total. If the customer doesn't subsidize their staff's wages, the restaurant has to pay their employees themselves. I get it. But to stop me as we're leaving to ask why I didn't tip? Paying the wait staff to do their job is your responsibility, Masa. They barely did the bare minimum of narrowly meeting their job requirements. She asked if something went wrong ... It was just "okay." Until she did this. This is what prompted a review. I otherwise would have just known for the Future that it's not a great place to eat and left it at that. Remember that tips aren't obligatory; they're for outstanding service.
Atmosphere: 3
Food: 2
Service: 2
RACHEL CAMACHO
It was the first time for all 3 of us, and our food was delicious. We'll come back again next time we're in Ventura.
This was my first time going to Masa sushi The chicken was really salty and I asked if I can get something else cause the chicken was really salty , they didn’t really want to give me something else then after the server asking multiple people they said yes, then the manager comes out with attitude yelling what was wrong with the chicken I told her it’s salty and I want something else, the she was giving me attitude and yelling at me that I can’t get more chicken thy I would had to get something else, I got mad because she is so unprofessional I paid over $55 for something I didn’t like, I’m really disappointed she needs to be more professional. I ended up getting a California roll and I told her can I get it to go, cause I was already mad at her for yelling at me then she comes with the roll and I told her I said to go then she ignored me and brought me a plastic container, then she just left it on the table and left, I’m NEVER going back.
Warner Vangardy
Food was incredibly delicious. Ordered the spicy ramen and was surprised at the spice and flavor
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ramen
Hello There
Food was incredibly delicious. Ordered the spicy ramen and was surprised at the spice and flavor
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ramen
Jackie Cooper
Maria was our adorable server. She was great and answered all our questions. My date is vegan. He asked a bunch of questions. Our food was out quickly, looked beautiful and tasted fantastic.
Catrina Wolfe
Great food and great service. The fish is always so fresh. Such a lovely place to get a quick lunch or dinner.
The food was great the only thing is that it seems like they forgot a plate and we had to wait a little longer for it
Atmosphere: 5
Food: 5
Service: 4
This is the most racist place I have seen in this city, we arrived with my partner and an Asian lady was very rude and dismissive.
A young man arrived for a food order, it was not ready yet, he asked him to wait in the place that was empty and he told him that it was not possible for him to wait in the street because it was Saturday and he was very busy.
That is rude is a customer also deserves respect. I think the delivery companies need to pay attention.
Really that Asian lady is very rude and bad service do not go to this place there are better, better quality better price.
I got a chicken bowl and the chicken was the worst chicken I’ve ever had. They threw everything in there: cartilage, fat, etc. just so cheap and such a rip off and it was expensive.
Atmosphere: 1
Food: 1
Service: 1
Sesame tofu appetizer is excellent
Atmosphere: 4
Food: 4
Service: 4
Shrimp rolls were quite good, crunchy and fresh. The tuna however, made me double check the menu to make sure I didn't order a vegan alternative. Terrible mealey texture and absolutely no flavor in the sashimi or spicy tuna, couldn't even finish it.
Service was pretty bad, food was given on different time so we didn’t eat together and they forced us into a 20% tip while we didn’t think it was deserved.
Beware california rolls are not salmon & avocado roll
Atmosphere: 4
Food: 3
Service: 1
Great place in downtown Ventura. We have never had a bad meal. Service is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Ventura Roll
It’s gotten pretty bad,fishy and I’ve got sick.!
We love Masa Sushi in Camarillo and hoped this place would be the same. They're not the same restaurant, but the menu is similar.
We weren't excited about the food or service. The food was just okay; definitely not as good as Camarillo Masa.
As for the service: the waitress wasn't able to answer our questions about the menu like "what comes on the salad." That's not a big deal, but it's nice to offer to find the answer out. Our food was erroneously brought to literally every other table on patio before it was brought to ours. We weren't asked if we needed anything else; it was dropped off and the server quickly went back inside. Not a big deal, I went inside and asked for what we needed myself.
We left unimpressed but none of the was egregious until the manager stopped us while we were leaving to ask me to please check my tip and total amount to make sure they're correct.
I know she didn't actually think I accidentally wrote $0 with a line through it and then accidentally correctly added that to the total and accidentally put the correct sum as the total. If the customer doesn't subsidize their staff's wages, the restaurant has to pay their employees themselves. I get it. But to stop me as we're leaving to ask why I didn't tip?
Paying the wait staff to do their job is your responsibility, Masa. They barely did the bare minimum of narrowly meeting their job requirements. She asked if something went wrong ... It was just "okay."
Until she did this. This is what prompted a review. I otherwise would have just known for the Future that it's not a great place to eat and left it at that.
Remember that tips aren't obligatory; they're for outstanding service.
Atmosphere: 3
Food: 2
Service: 2
It was the first time for all 3 of us, and our food was delicious. We'll come back again next time we're in Ventura.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was my first time going to Masa sushi The chicken was really salty and I asked if I can get something else cause the chicken was really salty , they didn’t really want to give me something else then after the server asking multiple people they said yes, then the manager comes out with attitude yelling what was wrong with the chicken I told her it’s salty and I want something else, the she was giving me attitude and yelling at me that I can’t get more chicken thy I would had to get something else, I got mad because she is so unprofessional I paid over $55 for something I didn’t like, I’m really disappointed she needs to be more professional.
I ended up getting a California roll and I told her can I get it to go, cause I was already mad at her for yelling at me then she comes with the roll and I told her I said to go then she ignored me and brought me a plastic container, then she just left it on the table and left, I’m NEVER going back.
Food was incredibly delicious. Ordered the spicy ramen and was surprised at the spice and flavor
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ramen
Food was incredibly delicious. Ordered the spicy ramen and was surprised at the spice and flavor
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ramen
Maria was our adorable server. She was great and answered all our questions.
My date is vegan. He asked a bunch of questions.
Our food was out quickly, looked beautiful and tasted fantastic.
Great food and great service. The fish is always so fresh. Such a lovely place to get a quick lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
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