Fast service. Lots of seating outside for people watching. Good coffee and big smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Oswaldo Rivera
Some of the best chocolate cheesecake I've ever had. Great coffee and nice ambiance.
Atmosphere: 5
Food: 5
Service: 5
Kenley Lisle
Mostly go here for the Jellycats but their vanilla chai latte is so good!
Anna Hernandez
I was disappointed with my experience at Palermo. While waiting to order, the staff begin assisting us as we requested a sample of their Gelato to then the staff ignoring us and prioritized other customer who arrived after me.I felt completely overlooked. He could have politely told the other customer that he would attend to her right after us. Unfortunately, this lack of service came across as rude and unprofessional. I hope they improve their customer service because no one should feel invisible when trying to support a business. We were regular customers and no longer will support them.
Atmosphere: 4
Food: 4
Service: 1
Chris Saw
Cafe California style - outdoor seating
Joshua Dodson
Best plush dolls around!! And the gelato is bomb! 🫠😁😛
Great cappuccino in a relaxing atmosphere. Gelato, gifts, coffee, and chocolates! The service was fast, friendly and very good. We highly recommend Palermo!
Atmosphere: 5
Food: 5
Service: 5
Aysha Ortega
Stopped here for the morning and grabbed a caramel hot chocolate and a jalapeño bagel. It was SO good!!!!
Atmosphere: 5
Food: 5
Service: 5
Matthew Bennett
Palermo is a long standing fixture in downtown Ventura, and I've been visiting it for nearly 15 years. Creative artsy coffee beverages up front, a limited range of pastries and cakes in the middle, yielding to an extensive Gelato collection shining in a cooler like tasty jewels...and then an incense scented gift shop in back, offering everything from gift books to candles to seasonal figurines. It's just a joy to visit. I recommend the steamers.
Atmosphere: 5
Food: 5
Service: 5
Diane J
I was a regular but I will no longer go again last March. It was my birthday and My Husband got me a gift card for $50 because I love Palermo when I went to use it they said there was nothing on it so forget this place I won’t ever go there again and also please don’t ever buy a gift card there, unless you want to get scammed. They said they would help us out if we could find the receipt but I can’t find the receipt so I’m out $50. Thanks a lot great birthday.
People were nice. The food, however, was not.. The lemon bar had a strange stench to it. Almost like a wet dog. The lavender mocha and sea salt mocha could have been better. The heavy pour of flavoring made the drink taste horrible. Go some where else.
Atmosphere: 3
Food: 1
Service: 3
Alex Kim
Legit gelato and coffee. Dog friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
Richard Durazo
Great place the environment was welcoming coffee was strong the right way I asked for it and my kids Ice cream was delicious as well
Atmosphere: 5
Food: 5
Service: 5
Kelli Maher
8 Dollars for a bagel??? They aren’t anything special taste like the cheese bagels at Vons I get for 1.29 each. Oh and the EIGHT DOLLAR BAGEL DOESN'T INCLUDE CREAM CHEESE!! Noah’s bagels are fresh and flavorful with any smear for about half the price’ I’ll stick to Noah’s !!
Atmosphere: 4
Food: 1
Service: 4
Ava Katner
To the thin white guy with glasses working behind the counter at the gelato station, please don’t rush. Just because there is a long line doesn’t mean you have to scoop very messy and subpar scoops. I ordered two flavors and you barely gave me one of them. Now I don’t want to get gelato here anymore because you didn’t take the time to scoop gelato correctly and give the same amount for two flavors. Also, if someone is military and they request a discount just give them the discount despite the line being long. You don’t need to sacrifice quality just because you are pressured by the line. Just. slow. Down. 4:50pm Sept 21, 2024
Fast service. Lots of seating outside for people watching. Good coffee and big smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Some of the best chocolate cheesecake I've ever had. Great coffee and nice ambiance.
Atmosphere: 5
Food: 5
Service: 5
Mostly go here for the Jellycats but their vanilla chai latte is so good!
I was disappointed with my experience at Palermo. While waiting to order, the staff begin assisting us as we requested a sample of their Gelato to then the staff ignoring us and prioritized other customer who arrived after me.I felt completely overlooked. He could have politely told the other customer that he would attend to her right after us. Unfortunately, this lack of service came across as rude and unprofessional. I hope they improve their customer service because no one should feel invisible when trying to support a business. We were regular customers and no longer will support them.
Atmosphere: 4
Food: 4
Service: 1
Cafe California style - outdoor seating
Best plush dolls around!! And the gelato is bomb! 🫠😁😛
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato, Chocolate Covered Strawberry Gelato
Great cappuccino in a relaxing atmosphere. Gelato, gifts, coffee, and chocolates! The service was fast, friendly and very good. We highly recommend Palermo!
Atmosphere: 5
Food: 5
Service: 5
Stopped here for the morning and grabbed a caramel hot chocolate and a jalapeño bagel. It was SO good!!!!
Atmosphere: 5
Food: 5
Service: 5
Palermo is a long standing fixture in downtown Ventura, and I've been visiting it for nearly 15 years. Creative artsy coffee beverages up front, a limited range of pastries and cakes in the middle, yielding to an extensive Gelato collection shining in a cooler like tasty jewels...and then an incense scented gift shop in back, offering everything from gift books to candles to seasonal figurines. It's just a joy to visit. I recommend the steamers.
Atmosphere: 5
Food: 5
Service: 5
I was a regular but I will no longer go again last March. It was my birthday and My Husband got me a gift card for $50 because I love Palermo when I went to use it they said there was nothing on it so forget this place I won’t ever go there again and also please don’t ever buy a gift card there, unless you want to get scammed. They said they would help us out if we could find the receipt but I can’t find the receipt so I’m out $50. Thanks a lot great birthday.
Restaurantji Recommends
People were nice. The food, however, was not.. The lemon bar had a strange stench to it. Almost like a wet dog. The lavender mocha and sea salt mocha could have been better. The heavy pour of flavoring made the drink taste horrible. Go some where else.
Atmosphere: 3
Food: 1
Service: 3
Legit gelato and coffee. Dog friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
Great place the environment was welcoming coffee was strong the right way I asked for it and my kids Ice cream was delicious as well
Atmosphere: 5
Food: 5
Service: 5
8 Dollars for a bagel??? They aren’t anything special taste like the cheese bagels at Vons I get for 1.29 each. Oh and the EIGHT DOLLAR BAGEL DOESN'T INCLUDE CREAM CHEESE!!
Noah’s bagels are fresh and flavorful with any smear for about half the price’ I’ll stick to Noah’s !!
Atmosphere: 4
Food: 1
Service: 4
To the thin white guy with glasses working behind the counter at the gelato station, please don’t rush. Just because there is a long line doesn’t mean you have to scoop very messy and subpar scoops. I ordered two flavors and you barely gave me one of them. Now I don’t want to get gelato here anymore because you didn’t take the time to scoop gelato correctly and give the same amount for two flavors. Also, if someone is military and they request a discount just give them the discount despite the line being long. You don’t need to sacrifice quality just because you are pressured by the line. Just. slow. Down. 4:50pm Sept 21, 2024
Atmosphere: 3
Food: 4
Service: 2
Loading...