I asked for a cup of water and they refused I offered to pay for the water and they refuse again. Bad vibes here!
Atmosphere: 1
Food: 1
Service: 1
Jimmy James
Went Starbucks in Ventura. Yeah we're tourists. Great service and great matcha ice coffee from Bee.
Atmosphere: 5
Food: 5
Service: 5
Kat Burns
Ordered a venti and this is what I got??
Atmosphere: 4
Food: 1
Service: 1
Sid White
I'm not a fan of the drive-by ethos. 'Twas best to gather and mingle in the day!
Atmosphere: 1
Food: 2
Service: 3
ingag Levy
Starbucks is always a good idea, but this one is on Main Street in the middle of Ventura. There are a few tables outside overlooking the walking part of Main Street. The people behind the counter are really nice and very friendly. It's a really nice way to take a break from the craziness of life.
Atmosphere: 5
Food: 5
Service: 5
Darcy
The girl this morning messed up my order. She wasn't friendly about it at all and when she remade it the coffee tastes bitter and not drinkable.
David Hokanson
Good drink choices, some nice food items and a good place to hang out
Me and my wife have ordered thousands of times Starbucks food and coffee. Well I walk in to use the bathroom and was denied because I need to make a purchase I was told or I can’t use the bathroom. This is very unprofessional as a service company. I won’t be returning to this location. Neither will my wife and all I can convince not to.
Service: 1
kk lin
I've always respected Starbucks' right to set policies, but my recent experience left me disappointed. I purchased a large latte and left the store to walk around. When I returned about two hours later to use the restroom, I was denied access because I was no longer considered a "current customer." Even after explaining that I had made a purchase earlier, the staff told me I couldn’t leave, walk around, and come back to use their restroom
I understand the need for policies, but this felt unnecessarily strict. As a paying customer, I should be able to use the restroom within a reasonable time frame. This kind of rigidity makes loyal customers feel unwelcome. I often take my dog for a pup cup, and small gestures like that are what keep people coming back—not necessarily the coffee itself. To be honest, I pay for the experience and the extras, not just the drink.
I know Starbucks is focused on profit, but treating customers this way will only drive more people away.
Good luck, Starbucks and the Downtown Ventura location! I know you won’t care, but you’ve officially lost one customer.
Atmosphere: 1
Food: 1
Service: 1
mark jenkins
While on vacation ( holiday ) i popped in here 3 times and every time cheerful welcome a smile and great service tried a few items can’t get in Uk and even had the walnut loaf
Love the outdoor seating this location provides on their front patio! ? ? ☕️ Parking ?️ located right behind and street side. Coffee of course is Starbucks ⭐️ so, it’s always good ?
Atmosphere: 5
Service: 5
Fairway Turf & Artificial Grass LLC
Had a great conversation with an elderly women in need of some help. Nice friendly staff
Learning And Improving
Great staff today! Two minutes after ordering at register I realized that I made a mistake when ordering and despite it being super busy, they quickly adapted and were able to correct my order without it affecting the assembly line. I felt guilty asking, but the attitude of the staff was positive and happy to fix my order. Thank you all for working today. You are awesome.
Vegetarian options: Soy milk
Service: 5
Recommended dishes: Drip Coffee
Jessica Robinson
The two ladies working today blonde employee and brunette at 1:00pm remade my drink from a different starbucks. They were super fast especially with my little Rugrats running around! Haha! Thank you guys so much for making my drink it was delicious! You all ROCK!!
I asked for a cup of water and they refused I offered to pay for the water and they refuse again. Bad vibes here!
Atmosphere: 1
Food: 1
Service: 1
Went Starbucks in Ventura. Yeah we're tourists. Great service and great matcha ice coffee from Bee.
Atmosphere: 5
Food: 5
Service: 5
Ordered a venti and this is what I got??
Atmosphere: 4
Food: 1
Service: 1
I'm not a fan of the drive-by ethos. 'Twas best to gather and mingle in the day!
Atmosphere: 1
Food: 2
Service: 3
Starbucks is always a good idea, but this one is on Main Street in the middle of Ventura. There are a few tables outside overlooking the walking part of Main Street. The people behind the counter are really nice and very friendly. It's a really nice way to take a break from the craziness of life.
Atmosphere: 5
Food: 5
Service: 5
The girl this morning messed up my order. She wasn't friendly about it at all and when she remade it the coffee tastes bitter and not drinkable.
Good drink choices, some nice food items and a good place to hang out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast
Me and my wife have ordered thousands of times Starbucks food and coffee. Well I walk in to use the bathroom and was denied because I need to make a purchase I was told or I can’t use the bathroom. This is very unprofessional as a service company. I won’t be returning to this location. Neither will my wife and all I can convince not to.
Service: 1
I've always respected Starbucks' right to set policies, but my recent experience left me disappointed. I purchased a large latte and left the store to walk around. When I returned about two hours later to use the restroom, I was denied access because I was no longer considered a "current customer." Even after explaining that I had made a purchase earlier, the staff told me I couldn’t leave, walk around, and come back to use their restroom
I understand the need for policies, but this felt unnecessarily strict. As a paying customer, I should be able to use the restroom within a reasonable time frame. This kind of rigidity makes loyal customers feel unwelcome. I often take my dog for a pup cup, and small gestures like that are what keep people coming back—not necessarily the coffee itself. To be honest, I pay for the experience and the extras, not just the drink.
I know Starbucks is focused on profit, but treating customers this way will only drive more people away.
Good luck, Starbucks and the Downtown Ventura location! I know you won’t care, but you’ve officially lost one customer.
Atmosphere: 1
Food: 1
Service: 1
While on vacation ( holiday ) i popped in here 3 times and every time cheerful welcome a smile and great service tried a few items can’t get in Uk and even had the walnut loaf
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Roast, Pumpkin Spice Crème
Restaurantji Recommends
Quick and friendly staff and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Crème
Love the outdoor seating this location provides on their front patio! ? ? ☕️
Parking ?️ located right behind and street side.
Coffee of course is Starbucks ⭐️ so, it’s always good ?
Atmosphere: 5
Service: 5
Had a great conversation with an elderly women in need of some help. Nice friendly staff
Great staff today! Two minutes after ordering at register I realized that I made a mistake when ordering and despite it being super busy, they quickly adapted and were able to correct my order without it affecting the assembly line. I felt guilty asking, but the attitude of the staff was positive and happy to fix my order. Thank you all for working today. You are awesome.
Vegetarian options: Soy milk
Service: 5
Recommended dishes: Drip Coffee
The two ladies working today blonde employee and brunette at 1:00pm remade my drink from a different starbucks. They were super fast especially with my little Rugrats running around! Haha! Thank you guys so much for making my drink it was delicious! You all ROCK!!
Atmosphere: 5
Food: 5
Service: 5
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