The Coffee Bean & Tea Leaf

I keep coming back here to give you guys another chance because I like you and I like your location, but it seems the last four times I’ve visited there has always been something wrong with my drink.

I met a colleague there this afternoon and we each enjoyed an afternoon pick-me-up but the icing on the cake? I left behind a very nice water bottle and hours later realized and returned to inquire (expecting that it had been stolen or claimed - it’s super nice!). But they had it bagged and labeled in case I came back. So impressed by the organization and integrity!

the staff here is so friendly that it has compelled me to leave my first ever google review. and the coffee is always excellent.

Such kind people working here

Thursday February 6th, my mom and I passed by for some drinks on the way out of town before 8am. There were two batista on staff taking care of at least 15-20 mobile order drinks(i asked), plus at least 5 people inside ordering along with myself. They were inundated with orders and we all felt so badly for them but they were chugging along and taking care of business. They deserve commendation for keeping their cool and giving great customer service with their full plates. Our drinks were perfect to top ot off 💙 management needs to get it together, I'd imagine minimum 3 staff members at a time would be necessary.

i came in at 6:02 AM just because my app wasn’t working. there was 2 people working at the time and they did not once acknowledge me. they stared at me standing in line and continued to ignore me , i waited an extra 3 minutes or so and they still continued to stare at me. i was so embarrassed and having to walk out because they were just not worth my service anymore but , when getting back into the car they took another lady’s order with no issue they also great her with kindness. this was on 2/8/2025 at 6:02 AM, i hope they have the day they deserved

The coffee is not that great

Bathrooms here are disgusting. And the service was not great. Not much options, no eggnog drinks. Starbucks is way way better

Atmosphere: 2

Food: 2

Service: 2

Helpful and friendly staff. They always have a smile.

It is a little $pendy, but a good atmosphere.

Atmosphere: 5

Food: 5

Service: 4

Two employees at this store have a major attitude. Completely snarky couldn't be bothered. Looked annoyed. I'm so sorry you don't like your job .The barista specifically, Nico, had foul tude. Literally should not be working with people ever

Atmosphere: 1

Food: 1

Service: 1

We all have issues but lately customer service has been really bad I ask for my drink a way and if extra needs to be charged then charge me I don't need bad looks if you don't like your job that's not my issue a thank you good morning goes a long way ppl smile be polite

Food: 5

Better than the Starbucks in the Ralphs next door.

Atmosphere: 5

Food: 5

Service: 5

Friendly environment and friendly staff. I always enjoy my time here. I would definitely recommend coming here for a cup of joe

Atmosphere: 5

Food: 5

Service: 5

I love this place. Been my favorite for almost 25 years.

Atmosphere: 5

Food: 5

Service: 5