They got my entire order wrong had to go all the way back then my fries where cold.
Atmosphere: 1
Food: 1
Service: 1
Affiliates 4 Wildlife
The new Cali burger is delicious!
Atmosphere: 5
Food: 5
Service: 5
Laura Gavia
Food was made fresh and tasted good...
Atmosphere: 5
Food: 5
Service: 5
nanette
Order a famous Star buger was good and fresh. Fries with cooked just right
Atmosphere: 4
Food: 4
Service: 5
Em Cruz
Be careful of the shakes. Found two pieces of very sharp cut plastic that are small enough to swallow unnoticed. I only noticed because I was chewing. Hopefully I didn't swallow any prior to finding the piece.
Atmosphere: 5
Food: 3
Service: 5
Aratzani Beltran
Bad customer service…the older lady that took our order what sweet and patient. Once it got to bringing our food I asked the young woman for ranch I waited and got up and she was taking orders I went to the counter and she looked at me and didn’t even acknowledge me so I went with the older lady and she gave them to me then I wanted a sweet treat and was waiting to get 2 cookies the young woman kept looking at us and ignored us she was just staring by the drive thru door giving us a side eye. She never came to us so we left instead. If people can’t provide good customer service a job like this isn’t for them it’s her job to assist the customers. Aside from that the food what not as warm. Really bad experience.
Atmosphere: 4
Food: 3
Service: 1
Bradley Nassif
Normally, every time I come things are perfect. Service and hospitality have been amazing in the past. Food comes out exactly how it's ordered. They maintain the cleanliness pretty well; even with a bunch of unhoused individuals lurking around and a serviceable bus stop.
However after recent events, I feel as if I should go to the Apple Valley location for now on or the one off of hook. Simply put, due to the recent behaviors of one particular employee I feel as if I'm not welcomed.
Be careful, some employees will try to nickel and dime you.
Atmosphere: 4
Food: 5
Service: 2
Steven Ayala
Imagine using the app for BOGO famous stars. You make them cheeseburgers, but they want to charge you for pickles and spread. Meanwhile the system won't take off the price of the lettuce, tomatos or onions (that's understandable). Yet, if you want extra tomatoes, onions or lettuce there is a fee which is understandable.
Had the same problem before, but with another customer. I asked for my extras on the side so they wouldn't have to pay for it. Unfortunately the staff said no, since I was going to give to another. If it's my food that I'm paying for, one can't stop me from sharing. I don't understand their practice or if it's with just a random event that day. The attitude in regards to that, was simply disappointing. (July 26th). Imagine having an autistic child that eats everything plain and they complain about how picky your kid is
So very Clean! Staff friendly! The western is delicious.
Atmosphere: 5
Food: 5
Service: 5
Tracy Wisneski
Great customer service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Eddie Aguirre (GreatSyco)
The staff is amazing place is clean food is great and affordable
Atmosphere: 5
Food: 5
Service: 5
sky campbell
Disgusting. Zucchini fries was burnt frys burnt. Called and spoke to manager they said they would replace next day and famous star on them when I whent they lied . Didn't want replace nothing but the burnt zucchini.
Mario Marquez
You're guys customer service is really the worst and its always the one same lady she was shoing me away when I was asking for my drink that she forgot to give me like seriously the new ai in the drive thru is friendlier than this obe lady always in the window. The food smacked tho
Nice employees
Super fast service and very nice staff.
Atmosphere: 5
Food: 5
Service: 5
They got my entire order wrong had to go all the way back then my fries where cold.
Atmosphere: 1
Food: 1
Service: 1
The new Cali burger is delicious!
Atmosphere: 5
Food: 5
Service: 5
Food was made fresh and tasted good...
Atmosphere: 5
Food: 5
Service: 5
Order a famous Star buger was good and fresh. Fries with cooked just right
Atmosphere: 4
Food: 4
Service: 5
Be careful of the shakes. Found two pieces of very sharp cut plastic that are small enough to swallow unnoticed. I only noticed because I was chewing. Hopefully I didn't swallow any prior to finding the piece.
Atmosphere: 5
Food: 3
Service: 5
Bad customer service…the older lady that took our order what sweet and patient. Once it got to bringing our food I asked the young woman for ranch I waited and got up and she was taking orders I went to the counter and she looked at me and didn’t even acknowledge me so I went with the older lady and she gave them to me then I wanted a sweet treat and was waiting to get 2 cookies the young woman kept looking at us and ignored us she was just staring by the drive thru door giving us a side eye. She never came to us so we left instead. If people can’t provide good customer service a job like this isn’t for them it’s her job to assist the customers. Aside from that the food what not as warm. Really bad experience.
Atmosphere: 4
Food: 3
Service: 1
Normally, every time I come things are perfect. Service and hospitality have been amazing in the past. Food comes out exactly how it's ordered. They maintain the cleanliness pretty well; even with a bunch of unhoused individuals lurking around and a serviceable bus stop.
However after recent events, I feel as if I should go to the Apple Valley location for now on or the one off of hook. Simply put, due to the recent behaviors of one particular employee I feel as if I'm not welcomed.
Be careful, some employees will try to nickel and dime you.
Atmosphere: 4
Food: 5
Service: 2
Imagine using the app for BOGO famous stars. You make them cheeseburgers, but they want to charge you for pickles and spread. Meanwhile the system won't take off the price of the lettuce, tomatos or onions (that's understandable). Yet, if you want extra tomatoes, onions or lettuce there is a fee which is understandable.
Had the same problem before, but with another customer. I asked for my extras on the side so they wouldn't have to pay for it. Unfortunately the staff said no, since I was going to give to another. If it's my food that I'm paying for, one can't stop me from sharing. I don't understand their practice or if it's with just a random event that day. The attitude in regards to that, was simply disappointing. (July 26th). Imagine having an autistic child that eats everything plain and they complain about how picky your kid is
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
So very Clean! Staff friendly! The western is delicious.
Atmosphere: 5
Food: 5
Service: 5
Great customer service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
The staff is amazing place is clean food is great and affordable
Atmosphere: 5
Food: 5
Service: 5
Disgusting. Zucchini fries was burnt frys burnt. Called and spoke to manager they said they would replace next day and famous star on them when I whent they lied . Didn't want replace nothing but the burnt zucchini.
You're guys customer service is really the worst and its always the one same lady she was shoing me away when I was asking for my drink that she forgot to give me like seriously the new ai in the drive thru is friendlier than this obe lady always in the window. The food smacked tho
Atmosphere: 1
Food: 5
Service: 1
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