Down Home Grill

I get food from here pretty often, haven’t had an issue in the past. Actually I ate from
here 3 times this week alone.

Today my breakfast burrito was all tortilla.
Insane. Whoever cooks in the afternoon needs advice from the morning cook.

Food: 2

Service: 5

The food and service here has recently gone down hill. My family and I have something from
here at least once a week. It’s the better food option health wise and variety wise.

The lack of consistency is upsetting. I originally thought it was a time of day thing because that happens when you have different cooks. Then the customer service took a decline. I don’t get it. We tip and don’t ever dine inside.

Breakfast burritos - the size is tiny almost like a microwave burrito some days and other days it’s regular size (what you expect.
The breakfast burritos are either bone dry and no flavor or just right. So, it must be whoever those cooks are.

3 times in a row we get 4 salsas for 2 breakfast burritos. I go the 4th time and they say “it’s one per burrito” and they’ll charge for any additional sauces. We’ve probably had 20 breakfast burritos in the last two months and never have we been charged for sauce.

The same thing has happened with chicken strips, bowls, and salads. If you allow one sauce per item that’s fine, and I don’t care about paying.

It’s the consistency. Sometimes it’s like food can’t possibly come from down home. One day it’s not an issue a the next day it is.

I love to support small businesses and I really hope things get better because our food options in the High Desert are not great.

I did call to speak to the manager last week and was told to leave a message. Did that. Called yesterday and asked for an email, was told it could not be provided. So today, I’m hoping someone in charge actually pays attention to these recent reviews.

I’ve been eating here since 2014, maybe even before but things have changed this last year. I’m really hoping they get better.

Food: 1

Service: 1

Food it excellent 👌 service is always friendly and polite except on Tuesdays afternoons when blondie it's hating on loyal customers and talking bad about them for trying to move a table to accommodate a family of 3..seriously rude and annoying 😑 ask for food to go..the restaurant was empty but here she's hating on loyals

Atmosphere: 5

Food: 5

Service: 1

I used to really enjoy eating at this place and supporting a local small business. However, my order has been wrong several times in the last few months. Also, the customer service from the girls behind the counter has gone downhill big time. They are never consistent, and should consider a huge rehire. Sadly I won’t be going here anymore.

Atmosphere: 1

Food: 1

Service: 1

First time trying it had southwest spinach wrap, and the wifey had the quesabirrias taste was on point 👌

Atmosphere: 5

Food: 5

Service: 4

I come in every now and then for my lunch, and the burgers are always good and at a great price.

Atmosphere: 5

Food: 5

Service: 5

I’m very disappointed with the quality of both the service and the food I received. I waited over 15 minutes at the drive-through before getting my order, and when I did, it looked like the bananas and nuts had just been tossed on top of the waffle. The waffle itself was hard and overcooked, and to make matters worse, they forgot to include any syrup. I used to come here often for breakfast and lunch, but this will be the last time I spend my money here. I’ll also be letting others know about this poor experience. It’s a real shame—this used to be a great place to eat.

Atmosphere: 1

Food: 2

Service: 1

Its a hit or miss. Im guessing the cooks dont talk between shifts. Prices are a bit on the high side.

Atmosphere: 4

Food: 4

Service: 4

Chill 😎

My husband and I came in tonight and the server was rude and upset that we came 20 minutes before closing. Her coworker that was working with her said “what time is it?” Where she replied “50” coworker said “ahh almost done” where the other replied “we were” not sure why they get angry when we come in and this isn’t the first time this happens.

Atmosphere: 1

Food: 5

Service: 1

This place is great! Their quinoa bowls are amazing and the portions are more than fair every time. The drive thru takes anywhere from 10 - 15 minutes on average but the food is always fresh so that alone makes the wait worth it. The staff is friendly and although I never dine in, I've heard that the atmosphere inside is very welcoming. If you're looking for great food with an even greater atmosphere to match, check this place out.

Atmosphere: 5

Food: 5

Service: 5

Food is very yummy.

Stopped in for dinner on a Sunday night, drive through was busy, multiple door dash and to go orders coming in, one large party sat inside that was being extremely difficult. BUT, staff was friendly, food still came out in a timely manner, everything was delicious, and the manager, Hunter, did an excellent job juggling the large difficult party, the drive through and multiple to go orders.

Atmosphere: 5

Food: 5

Service: 5

This place is a hidden gem! I drove by here many times forgetting to stop. One day, I made it a point to try it and this place is delicious and economical.

Atmosphere: 5

Food: 5

Service: 5

Wonderful from beginning to end.

Atmosphere: 5

Food: 5

Service: 5