El Pollo Loco

14456 7th St, Victorville
(760) 241-9339

Recent Reviews

Jessica Juarez

Love the foodKid-friendliness: Kids meals

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: BRC Burrito, Tostada Salad Combo, Avocado Salsa Hot, Original Pollo Bowl Combo, Two Churros

Mariah N

Made this purchase yesterday and when I got home, they had messed up my order. I ask to please don't add sour cream and they did. I doubled check my recipe thinking maybe they didn't hear me but nope, they mess up.

Atmosphere: 2

Food: 1

Service: 2

Connor Stewart

So cool

Atmosphere: 5

Food: 5

Service: 5

Guy Sockrider

It was good but the beans were undercooked

Atmosphere: 3

Food: 3

Service: 3

Cecilia Jones

This is our favorite place to eat. The food is healthy, and the price is right. We love the taste of your chicken ??❤️Dietary restrictions: Chicken with a side of salad, is perfect for me, since I am watching my carb intake.?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Chicken Combo

.....

They always miss something on my order and when I ask for extra items they never provide them

Michelle Camacho

The staff is friendly, and the food is fresh.

Atmosphere: 5

Food: 5

Service: 5

Nicole Camacho

Friendly staff and super good and fresh

Atmosphere: 5

Food: 5

Service: 5

Cathy Allegranza

Never got order through door dash. The driver went twice but the order wasn't ready. Got billed anyway. Tried to talk with representative. She didn't speak good English. Finally said we would get refund in 7 days. Never received it

Guillermo Armando Hernandez

This is a nice way to eat very Mexican-style grilled chicken. It actually tastes like the ones I have in Mexico, the beans are good and the red salsa as well, not spicy but with good flavor.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Pollo Asado

Momiuh5 Griffith

Witnessed the cook carrying raw chicken between his hands and apron. Shortly after went back to the cooked chicken. Churned my stomach I left.

Atmosphere: 2

Food: 2

Service: 2

jake wong

Always like it here, chicken is great, always ready to

Atmosphere: 5

Food: 5

Service: 5

Leanne Morck

The tacos were super soggy, but the meat was at least flavorful, and the gentleman at the window was nice.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Double Chicken Avocado Salad

kalsddj fgdg

The customer service wasn’t as great as it should be. One of the Hispanic ladies working there gave me the worst attitude like urging us to hurry up and order at the drive thru window. I didn’t mind since people who are working are probably tired and moody and just wanna go home. Then they tell us we have to wait 10 minutes for the chicken to be ready so we waited around 30-45 minutes which was unacceptable. When we get home, I notice the mash potatoes smell weird. They taste ok but they smell like manure. I cannot make this up, the mashed potatoes smell of manure. The chicken is perfect but I’m not eating the mashed potatoes here again. I’m giving the customer service a second change tho.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: 2 Pieces Leg and Thigh Chicken Combo

Daniel Stolp

Food and staff were great. Some things weren't perfect but it was good, and Joseph was awesome.

Atmosphere: 4

Food: 4

Service: 5

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