I want to give a shout out to Cassie , AJ, Gabe, and Matt. For the great service my husband and I had at this Place they were so welcoming and friendly , Our Sandwiches were made exactly the way we wanted . I’ve been to other locations up here , But this store has been the best over all. Thanks for the great experience . We will be back to try out the New Pastrami.
Atmosphere: 5
Food: 5
Service: 5
Smittie
So I regularly enjoy Jersey Mike's Subs. I've frequented Redlands location, Fontana's locations, and La Puente. I enjoy subs tremendously. And I can't stand when I order food that is wrong. As well I can't stand getting bad service. Tonight approximately 7:00 I go in to the Palmdale location. Which is borderline Victorville and Adelanto. And this is my fourth and I think last time I'll try eating here. Whether it's been attitude of an employee. Or getting my order wrong. Something is always off here. See the pictures, tonight I ordered a giant #43 chipotle cheese steak sandwich, chips and a large drink. This is the only sandwich I ever order. As it's my favorite. Yes you can see I've ate a good portion. Obviously I was hungry. But I ask myself. Where's the flavor? Everything was put on the sandwich. Minus the chipotle mayo. They asked if I wanted my receipt. No I didn't, hoping my order would be correct. And I will say. I wasn't having a good night. But I was pleasant with the staff the entire visit. But I question, how do you make that mistake? Things happen. But again, it's always something here. Along with this review. I will be contacting the manager and corporate. As someone should know, and act on this. Or correct this issue. Spending nearly $30 for your order to be incorrect. Is totally unacceptable. "A sub above" couldn't be further from the case tonight. I go to Jersey Mike's hoping to avoid going to subway and getting their negative service, and poor quality food. Jersey Mike's is supposed to be one of the top notch sandwich chains. Maybe just not this location. As I haven't had a problem with the others I've been to.
Atmosphere: 4
Food: 2
Service: 2
PETE SANTOS JR
Team was Amazing! Super friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub
Mase Escalante
Why they denying service before listed closing time??? Both listed online and on store-front! Redhead, African American lady, and dude w/long hair were extremely rude about denying service. Even after showing them time on phone wasn't near closing!!! Just comes lazy and inconsiderate. Won't be returning back to this location! Awful!!!
Atmosphere: 1
Food: 3
Service: 1
B Nikky
I typically have great experience at this particular jersey Mike's. my last trip I was overcharged, but I spoke with the manager Melissa and she was so great and wonderful with a positive attitude and she just returned my overcharge. outside of that quality of food is excellent, taste good fresh great customer service they speak to you with a smile on there face, and the food price is reasonable couldn't ask for more
Most recent order very soggy you should place dressing on the side if you're going to drench the bread with it or have a option for a comment for your store to say dressing on the side no one wants to pay $25 for a soggy sandwich :(
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Turkey and Provolone
Road Service
Sitting down eating inside eating and just listening to the staff is mind blowing! I have never heard or had such a great experience with any “fast food “ or restaurant. The staff here is amazing super helpful and friendly and just the atmosphere is uplifting with the good energy. The guy in the picture I wish I could give 1000$ to and the girl with neck tattoo behind the ear
Atmosphere: 5
Food: 5
Service: 5
Anjulee Busch
I loved this sandwich place to the point I come once to twice a week, very convenient to my home. It’s the employees that literally makes me stop coming here. Curbside quite often and 4 times during picking up my orders, I’ve been outside over 20 mins waiting, when walking in there’s maybe 1-2 other customers along with 3-5 other employees just standing around not doing anything. I know they see my car outside. They act so nonchalant at the situation. I can mention how long I was outside waiting and how it was a curbside order. “They just be like your name ? Here’s your order”. Not even a were sorry, etc. when they do decided to bring my orders, items are missing. I always have to call and mentioned that this and that and I can hear a mangers in the background mention yes approve her refund because this item is still here. I always email corporate as well on the location, and thank goodness they always forward me attached emails with the refunded receipt. So I guess I will have to drive to the other two locations and gives those a chance in the high desert because I refuse to completely stop going to really good sandwhich place because of poorly maintained employees.
Atmosphere: 2
Food: 5
Service: 1
Lanes Nonya
5:30 Tuesday. All the girls too busy gossiping while the order I’m waiting for was just sitting there ?
Service: 1
Javier Guillen
Thanks for making me late to work. Ordered on the app, even gave an extra 5 mins advance on my order. They only had my order receipt sitting on the counter, and the employees were just kicking back.
Erika Gonzalez
They store is empty and they still make ur order wrong I’m very upset not the first time
Will never return to this location again but not because of the food but because of an experience me and my sister had while eating here which I will not disclose on. My review but this experience is unexceptable at any given restaurant
Robert Challis
I had a #16 and the wife had a #17. Excellent service considering it was at noon on Friday.
Atmosphere: 5
Food: 5
Service: 5
all thetime
All good
Atmosphere: 5
Food: 5
Service: 5
Michael Jackson
Was super busy tonight and i was worried it would take long...NOPE, full staff!!! Was in and out in a flash and the #9 was fire!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
La Ressa Ruffin
I was soooooo happy to get a jersey mikes close to me because I absolutely love their sandwiches. The reason for my rating is because when I went in for the first time this lady had a nasty, stinky strung out looking dog shaking his dander all around. No one said anything and it was CLEARLY NOT A SERVICE DOG!!! It turned my stomach so bad I couldn’t even get my appetite ready to eat that. There should be a no dog/ animal policy in places where the food is out front and can be contaminated. And if you have a dog have some common courtesy and leave it outside when it comes to these kinds of restaurants. Nobody wants dog hair in their food!!!
I want to give a shout out to Cassie , AJ, Gabe, and Matt. For the great service my husband and I had at this Place they were so welcoming and friendly , Our Sandwiches were made exactly the way we wanted . I’ve been to other locations up here , But this store has been the best over all. Thanks for the great experience . We will be back to try out the New Pastrami.
Atmosphere: 5
Food: 5
Service: 5
So I regularly enjoy Jersey Mike's Subs. I've frequented Redlands location, Fontana's locations, and La Puente. I enjoy subs tremendously. And I can't stand when I order food that is wrong. As well I can't stand getting bad service. Tonight approximately 7:00 I go in to the Palmdale location. Which is borderline Victorville and Adelanto. And this is my fourth and I think last time I'll try eating here. Whether it's been attitude of an employee. Or getting my order wrong. Something is always off here. See the pictures, tonight I ordered a giant #43 chipotle cheese steak sandwich, chips and a large drink. This is the only sandwich I ever order. As it's my favorite. Yes you can see I've ate a good portion. Obviously I was hungry. But I ask myself. Where's the flavor? Everything was put on the sandwich. Minus the chipotle mayo. They asked if I wanted my receipt. No I didn't, hoping my order would be correct. And I will say. I wasn't having a good night. But I was pleasant with the staff the entire visit. But I question, how do you make that mistake? Things happen. But again, it's always something here. Along with this review. I will be contacting the manager and corporate. As someone should know, and act on this. Or correct this issue. Spending nearly $30 for your order to be incorrect. Is totally unacceptable. "A sub above" couldn't be further from the case tonight. I go to Jersey Mike's hoping to avoid going to subway and getting their negative service, and poor quality food. Jersey Mike's is supposed to be one of the top notch sandwich chains. Maybe just not this location. As I haven't had a problem with the others I've been to.
Atmosphere: 4
Food: 2
Service: 2
Team was Amazing! Super friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub
Why they denying service before listed closing time??? Both listed online and on store-front! Redhead, African American lady, and dude w/long hair were extremely rude about denying service. Even after showing them time on phone wasn't near closing!!! Just comes lazy and inconsiderate. Won't be returning back to this location! Awful!!!
Atmosphere: 1
Food: 3
Service: 1
I typically have great experience at this particular jersey Mike's. my last trip I was overcharged, but I spoke with the manager Melissa and she was so great and wonderful with a positive attitude and she just returned my overcharge. outside of that quality of food is excellent, taste good fresh great customer service they speak to you with a smile on there face, and the food price is reasonable couldn't ask for more
Most recent order very soggy you should place dressing on the side if you're going to drench the bread with it or have a option for a comment for your store to say dressing on the side no one wants to pay $25 for a soggy sandwich :(
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Turkey and Provolone
Sitting down eating inside eating and just listening to the staff is mind blowing! I have never heard or had such a great experience with any “fast food “ or restaurant. The staff here is amazing super helpful and friendly and just the atmosphere is uplifting with the good energy. The guy in the picture I wish I could give 1000$ to and the girl with neck tattoo behind the ear
Atmosphere: 5
Food: 5
Service: 5
I loved this sandwich place to the point I come once to twice a week, very convenient to my home. It’s the employees that literally makes me stop coming here. Curbside quite often and 4 times during picking up my orders, I’ve been outside over 20 mins waiting, when walking in there’s maybe 1-2 other customers along with 3-5 other employees just standing around not doing anything. I know they see my car outside. They act so nonchalant at the situation. I can mention how long I was outside waiting and how it was a curbside order. “They just be like your name ? Here’s your order”. Not even a were sorry, etc. when they do decided to bring my orders, items are missing. I always have to call and mentioned that this and that and I can hear a mangers in the background mention yes approve her refund because this item is still here. I always email corporate as well on the location, and thank goodness they always forward me attached emails with the refunded receipt. So I guess I will have to drive to the other two locations and gives those a chance in the high desert because I refuse to completely stop going to really good sandwhich place because of poorly maintained employees.
Atmosphere: 2
Food: 5
Service: 1
5:30 Tuesday. All the girls too busy gossiping while the order I’m waiting for was just sitting there ?
Service: 1
Thanks for making me late to work. Ordered on the app, even gave an extra 5 mins advance on my order. They only had my order receipt sitting on the counter, and the employees were just kicking back.
They store is empty and they still make ur order wrong I’m very upset not the first time
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Will never return to this location again but not because of the food but because of an experience me and my sister had while eating here which I will not disclose on. My review but this experience is unexceptable at any given restaurant
I had a #16 and the wife had a #17. Excellent service considering it was at noon on Friday.
Atmosphere: 5
Food: 5
Service: 5
All good
Atmosphere: 5
Food: 5
Service: 5
Was super busy tonight and i was worried it would take long...NOPE, full staff!!! Was in and out in a flash and the #9 was fire!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
I was soooooo happy to get a jersey mikes close to me because I absolutely love their sandwiches. The reason for my rating is because when I went in for the first time this lady had a nasty, stinky strung out looking dog shaking his dander all around. No one said anything and it was CLEARLY NOT A SERVICE DOG!!! It turned my stomach so bad I couldn’t even get my appetite ready to eat that. There should be a no dog/ animal policy in places where the food is out front and can be contaminated. And if you have a dog have some common courtesy and leave it outside when it comes to these kinds of restaurants. Nobody wants dog hair in their food!!!
Atmosphere: 1
Loading...