Truly professional and genuinely kind staff. I brought my daughter and her friend in after a playdate at the park, and her friend accidentally dropped her Happy Meal. Without hesitation, the manager offered to replace it free of charge, which was an incredibly thoughtful gesture.
That kind of customer service does not go unnoticed.
To top it off, the food was cooked perfectly, fresh and not stale, and the barista made my coffee exactly the way I like it.
A+ experience all around.
Atmosphere: 5
Food: 5
Service: 5
Joseph Almond
Mcdouble was good, fries hot. Food was great. However, was handed out the window, and window shut. No opportunity for ketchup or bbq sauce for nuggets. Order taker was great, asked what sauce i would like. 2nd window was a fail, and seemed like management uniform.
Atmosphere: 5
Food: 5
Service: 3
Mario Gonzalez
Worst customer service in the high desert. They park the majority of drive thru customers. The simplest order and they park you.
Atmosphere: 1
Food: 3
Service: 1
Aubrie Nunez
This McDonald's really lacks customer service and order accuracy. I waited for my food for 45 minutes and the workers left my food out on the side for 20 minutes. My drinks sizes were incorrect, they didn't have dr pepper, and my mc double was not plain. There was a good amount of people also waiting for their food and coming back to get their orders fixed. The drive thru line was super long. I hope they get more staff because I would most likely not come back to this location
Jessica V. Herrera
Has not updated their hours in the app and Apple Maps. I ordered through the app and went to pick up, just to find out they are closed.
Food: 1
Service: 1
athena rivera
Worst service and worst management if u want food on time DONT come here
Atmosphere: 1
Food: 1
Service: 1
Nicholas Putt (iamscientist)
What’s the point of a drive thru if I’m just sitting in my car in the parking lot for 20+ minutes for my food?
Atmosphere: 3
Food: 3
Service: 2
Alex Ramos
Horrible Horrible service!!!
Atmosphere: 2
Food: 3
Service: 1
Ankush Ankush
This is about your employee who works at night; he doesn't treat customers well at night. He harassed and troubled the DoorDash driver a lot last night.
Ankush ror Ankush
This is about your employee who works at night; he doesn't treat customers well at night. He harassed and troubled the DoorDash driver a lot last night.😡
They make u wait more than 20 minutes parked outside,, for the drive through order thats ridiculous… thats not fast food
Gamingwithlucas downing
Normally I have no problem here but today was the worst service I ever had here. There was no napkins or ice in the machine. I ordered kiosk and PAIDED at the kiosk and didn’t get a receipt went to the counter where the Vivian was stationed and tried to double charge me and refused to give me my when I requested it. Then lied to my grandmas face and said I was trying to pay for a different meal. The manger Sandra was very helpful got me my receipt and Vivian will be reprimanded
Atmosphere: 5
Food: 4
Service: 1
Lance Westerlund
Hate the kiosk and the food was very bland
Atmosphere: 3
Food: 2
Service: 1
Felix Wang
2 inexperienced drive thru employees doesnt understand how to take an orders. I had order from mobile apps to earn my points, ordering $6 meals and vanilla cone i tell them to take it from my points,they charged me vanilla cone instead. I explain to them they still doesnt get it. I return the exchange money and drive away
Atmosphere: 1
Food: 1
Service: 1
Gloria Cortez
My order was changed because breakfast time was over. The cashier mistakenly recharged part of my order. We had to redo the receipt. Not happy. I always thought McDonald's sucked.
Truly professional and genuinely kind staff. I brought my daughter and her friend in after a playdate at the park, and her friend accidentally dropped her Happy Meal. Without hesitation, the manager offered to replace it free of charge, which was an incredibly thoughtful gesture.
That kind of customer service does not go unnoticed.
To top it off, the food was cooked perfectly, fresh and not stale, and the barista made my coffee exactly the way I like it.
A+ experience all around.
Atmosphere: 5
Food: 5
Service: 5
Mcdouble was good, fries hot. Food was great.
However, was handed out the window, and window shut. No opportunity for ketchup or bbq sauce for nuggets.
Order taker was great, asked what sauce i would like. 2nd window was a fail, and seemed like management uniform.
Atmosphere: 5
Food: 5
Service: 3
Worst customer service in the high desert. They park the majority of drive thru customers. The simplest order and they park you.
Atmosphere: 1
Food: 3
Service: 1
This McDonald's really lacks customer service and order accuracy. I waited for my food for 45 minutes and the workers left my food out on the side for 20 minutes. My drinks sizes were incorrect, they didn't have dr pepper, and my mc double was not plain. There was a good amount of people also waiting for their food and coming back to get their orders fixed. The drive thru line was super long. I hope they get more staff because I would most likely not come back to this location
Has not updated their hours in the app and Apple Maps. I ordered through the app and went to pick up, just to find out they are closed.
Food: 1
Service: 1
Worst service and worst management if u want food on time DONT come here
Atmosphere: 1
Food: 1
Service: 1
What’s the point of a drive thru if I’m just sitting in my car in the parking lot for 20+ minutes for my food?
Atmosphere: 3
Food: 3
Service: 2
Horrible Horrible service!!!
Atmosphere: 2
Food: 3
Service: 1
This is about your employee who works at night; he doesn't treat customers well at night. He harassed and troubled the DoorDash driver a lot last night.
This is about your employee who works at night; he doesn't treat customers well at night. He harassed and troubled the DoorDash driver a lot last night.😡
Restaurantji Recommends
They make u wait more than 20 minutes parked outside,, for the drive through order thats ridiculous… thats not fast food
Normally I have no problem here but today was the worst service I ever had here.
There was no napkins or ice in the machine.
I ordered kiosk and PAIDED at the kiosk and didn’t get a receipt went to the counter where the Vivian was stationed and tried to double charge me and refused to give me my when I requested it. Then lied to my grandmas face and said I was trying to pay for a different meal.
The manger Sandra was very helpful got me my receipt and Vivian will be reprimanded
Atmosphere: 5
Food: 4
Service: 1
Hate the kiosk and the food was very bland
Atmosphere: 3
Food: 2
Service: 1
2 inexperienced drive thru employees doesnt understand how to take an orders. I had order from mobile apps to earn my points, ordering $6 meals and vanilla cone i tell them to take it from my points,they charged me vanilla cone instead. I explain to them they still doesnt get it. I return the exchange money and drive away
Atmosphere: 1
Food: 1
Service: 1
My order was changed because breakfast time was over. The cashier mistakenly recharged part of my order. We had to redo the receipt. Not happy. I always thought McDonald's sucked.
Atmosphere: 3
Food: 3
Service: 2
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