Olive Garden Italian Restaurant

Came for the Tour of Italy and tried the Shrimp Fritto Misto.

Atmosphere: 4

Food: 4

Service: 5

*** If I could give a zero star I would. One of my worst experiences at an Olive Garden establishment. My children and I sat and waited for 30min to be greeted or even asked what we would like for a drink. One of my children are on the Spectrum, and I'm glad i brought her a snack to keep her calm. Our server waited on the table next to us. And they sat down after us. They got their orders taken, kids meals received, asked if they needed anything else, he visited their table several times. And didn't look at us once. I finally left after 30min, several waiters walked by and looked at us and said nothing. Mind you, it is Christmas Eve, this restaurant had maybe 10 tables to serve only. I let one manager know at the bar of the situation she was pleasant. The 1 star is for her. But there was another manager, male man, who also walked by us and said nothing and then tried to overly apologize for his horrible Customer service and unatentive waiters. Maybe we looked like we were done with our empty table. I'm not sure why our waiter was so disrespectful at his doing his job.. But in the rain I am taking my children elsewhere. I would rather drive down the hill to the nearest Olive Garden and spend my money there. I live in the high desert and I never pay for a bad service. Come at your own risk. I will never come back here or recommend any of my family and friends to come here.

Atmosphere: 1

Food: 1

Service: 1

Placed an order soon as they opened for take out and we have not received our food the incompetence of these ppl the whole staff needs to be restrained

Service: 1

No 805 beer

Atmosphere: 4

Food: 4

Service: 5

my server Miranda was excellent great customer service made me feel very welcome, and food was amazing

Atmosphere: 5

Food: 5

Service: 5

very rude hostesses! Always have problems going here

Excellent food pasta chicken Alfredo creme

Atmosphere: 5

Food: 5

Service: 5

Excellent service and food

Atmosphere: 5

Food: 5

Service: 5

My husband and I sat for 20 mins our waiter walked passed us did not say anything didn't do nothing completely ignoring us, maybe he does not serve interacial couples. I went to the front desk the woman came brought us water. I asked for a manger Austin who came over, we started telling him the issue he acted like it was not important and took our order. Manager sent another waiter from other side of restaurant to serve us, Hector was very pleasant, very nice, when he went on break Kareem was very kind, pleasant. Hector & Kevin speak the value of customer service and being a decent human beings. Thank you both for giving us best customer service that always brought us to this olive garden. I do not think we will be back, so ashamed that employees at this establishment ever acted like this. Very disappointed

Atmosphere: 1

Food: 2

Service: 1

In a time where most restaurant chains are focusing on nothing but cutting back on cost, portions, quality and customer service, Olive Garden has managed to stay consistently good, if not better as time goes on. Always a pleasant dining experience. Absolutely love the relaxing atmosphere, and classical music. We came today for Sunday brunch, and it was wonderful. Our server, Kacey was awesome in every way possible from beginning to end. The food was marvelous. Never any skimping on the portions, while maintaining very fair prices! The restaurant is always clean, well kept, cozy, and well managed. Thank you Olive Garden for your commitment to Excellence. Bill and Maria

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Salad, Bread Sticks, Seafood Alfredo, And Salad, Lasagna Classico, Salad Dressing

Went for dinner, busy Friday night... First day of the month. Everybody's got money today.
Expecting a nice dinner with good food.
Party of 5. Three order soup and salad, two order entrees. Soup arrives first, no silverware or napkins on table. No bread sticks! Wait wait wait, soups gone, still no bread sticks, No salad. Finally, bread sticks arrive, No refill of soup, still No salad, no entrees and no appetizer. When the salad arrives, it appears to be a bowl of salad from, yesterday or perhaps an accumulation of all the leftover salads from earlier today... No tomatoes, olives, onions or peppers on top or in the mix at all. Wilted old gross lettuce. Unacceptable!
The server tried but the food was disappointing and the management needs improvement!
All in all, we had to ASK for items to be removed from the bill as they NEVER ARRIVED and we ended up spending over $180 for soup and inedible salad from the trash bin.

Atmosphere: 3

Food: 3

Service: 3

We arrived about 45 minutes before closing time and our server was amazing! She was very attentive and accommodating. I was hesitant about going there so late. I enjoyed the sweeter confetti wine with my meal also. I was completely satisfied with our service, food and the waitress was very nice! Thank you so much

Atmosphere: 5

Food: 5

Service: 5

Attentive service.

Atmosphere: 5

Food: 5

Service: 5

Excellent service, food, and presentation.

Atmosphere: 5

Food: 5

Service: 5

I will start by saying Shahin is very good at customer service. Came in to place an order to go. Had an issue checking out. He was calm and handled it and got me something to drink while he got it taken care of. Thank you. The fettuccine is really good. Of course, the salad and bread sticks. You can't go wrong. They take home meals also look really good. I got the 5 cheese zita. I've been here a number of times. Never an issue.

Atmosphere: 4

Food: 5

Service: 5