Subway

17080 Bear Valley Rd C, Victorville
(760) 843-3747

Recent Reviews

Sort by
Samuel Fierro Echeverria

Love their promos

Atmosphere: 5

Food: 5

Service: 5

Abc (SMM)

BY FAR THE ABSOLUTE WORST SUBWAY IVE EVER BEEN TO?!
I ordered from here several weeks ago, order was wrong. Ordered again today because I forgot to bring lunch and this was the best option as I don’t eat junk. Guess what… order was wrong again. The incompetence is insane.

Atmosphere: 1

Food: 1

Service: 1

davu evans

I wish I could give 0 stars for service. Placed an online order on 08/28/2025 for a footlong cold cut trio and I forgot to order it toasted so when I arrived it was not ready and was prepared as I waited and I told them I didn't order it toasted in the app and one of the 2 Hispanic young women that seemed to be the only 2 working that day told me in the future to make sure I order it toasted because there's an extra charge to have it toasted which was untrue. I eat there quit often and I've never been charged to have my sandwich toasted. I've never seen these 2 working there before and she obviously didn't know what she was talking about but it was kind of embarrassing in front of the other customers. First off my sandwich should have been ready when I arrived and to top it off she tried to pull extra money out of me like I was stupid. Everybody that works there are rude including the 2 Vietnamese women that are usually there.

Atmosphere: 3

Food: 2

Service: 1

Lv Vn

When I first walked in, I had to wait to even see someone for about 10 minutes then once someone came out, it took about 15 minutes to get my order processed and my sandwich made, and they only hire one type of individual and trust me. No one can speak English.

Atmosphere: 1

Food: 2

Service: 1

Almond

walked in 3 hours before closing to be told they were packing up and not doing toasting because they already cleaned. homegirl was not trying to make my sandwhich I guess so in n out for dinner it is. yikessss

Service: 1

DANIEL BREIG

Did take out
Service was terrible

Food: 3

Service: 2

Michael Hull

Never go wrong with a sandwich.

Atmosphere: 5

Food: 5

Service: 5

Norma Gonzalez

Today, there were 2 ladies working, they were preoccupied in making the orders for pickup first, then the line that was waiting patiently to get their order. My mother went inside this subway, I was sitting in the car waiting, when I was wondering why it was taking longer just to get a a 12 inch sandwich. We got to subway at 2000 and she didnt get out until 2023, 23 minutes waiting. My mother was saying that she was explaining one of the ladies what she wanted in her sandwich, half the sandwich was her and the other half was mine, obviously we both have different likes on our sandwiches. Tell me......why did the lady decide to add what she wanted on our sandwich instead of following what my mom wanted for one side of the sandwich and something else on the other half? She told me that the lady seemed annoyed or frustrated.

I apologize that this subway only has 2 employees working but check your customer service. If a leader is reading, check your cameras.......you will see what my mom had to deal with.

Atmosphere: 1

Food: 2

Service: 1

Sid Cynthia

First time at this specific subway location and came in with my boyfriend and nephew with a coupon. The two ladies serving everyone had terrible customer service and were really rude. I am in no way racist it felt like they were not only talking about me but also about other customers because they would communicate in their own language. I had asked one to please mark one of the steak sandwiches on the wrapper that is has mayo because the other one would not. She proceeded with an attitude to open the entire sandwich wrapper again not understanding me. I was patient and polite and repeated what I meant a couple more times. When she finally understood what I meant she proceeded to once again with an attitude talk to her coworker in another language while following my request. I'm all for speaking whatever language you desire. What I'm not for is bad service and an attitude. Especially when I did nothing to you. Not once did I give her an attitude, raise my voice, nada. Would not come here again.

Atmosphere: 1

Food: 5

Service: 1

Javier arteaga

Zero customer service period. Not to mind the Ac was not working when it was 98 outside not safe for customer, staff or food temperatures.

Chuck

Order 6inch $7.49 sub. Lady making the food very slow no sense of urgency and not friendly.

Atmosphere: 1

Food: 1

Service: 1

bao mang

My family of 4 were waiting in line to be served. I asked the next 2 customers in front of us, if I can cut to get the restroom key for my son. The lady at the counter seemed overwhelmed, and replies that she can’t service us because she had other customers, the very customers that said this was fine.

Most places would’ve just handed the key and proceeded to the next customer. This lady was overwhelmed by a line of customers that haven’t complained yet.

I pulled a Karen, and the. Had to storm off to calm down. They need to hire more folks or teach this one lady about customer satisfaction. If we are going to wait in line then maybe let us use the restroom

Atmosphere: 1

Food: 1

Service: 1

Serpil Gulen

I ordered take out and always have a problem my order is not in the system and today I had a same problem my husband has a serious medical condition and he needs to take his medicine at specific time after meal and I am so pissed she CANCELLED my order my and she lied about system cancelled my order and I am going to complain this lady Subway headquarter!!!!!! She doesn't know what she is causing if the customer has a serious medical condition like my husband. This time was huge enough!

Service: 1

Eve Herrera

how do you run out of basically all your ingredients??

Blacky Victorville

Try the Meat Ball sandwich hot

Atmosphere: 5

Food: 5

Service: 5

Loading...