Overpriced and donuts are not fresh at lunch time. Would not recommend. Outside fire pit is the only good concept
Kid-friendliness: Not for kids
Atmosphere: 4
Food: 2
Service: 2
Tiffany W
The girl working didn’t acknowledge or say anything for 5 minutes and when I asked if the bathrooms was open, she said yes but to wait so by the time she came out from the back I said I would prefer to order first and then use the bathroom so it’s quicker. She then went back to the back and after a few minutes told her employee to tell the customers waiting to use the kiosk. The other employee tried to be helpful as he was working the window. The girl was super unprofessional and rude so I just used the bathroom and left.
Service: 1
charles king
2 of the three donuts we ordered were wrong. Ordered a breakfast meal, and when i grabbed my order, I was informed then that the meal was not available with the sandwich I ordered. Bread on the sandwich wasn't toasted. Oh, and everybody touched my order!
If you love the Gen Z worker's lack of communication, poor execution, entitled attitude, and them treating you like you're a nuisance, this is your place. Bring your hard earned money in for a rare family treat, and in return, get treated like a bum.
Atmosphere: 3
Food: 4
Service: 1
Shawn Betancur
Too busy. And order was incorrect. They had to many orders just waiting on the counter so getting the correct order was a crap shoot.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Bacon Egg and Cheese Wake Up Wrap
dillon cardiel
Have people waiting 20 minutes in a drive thru please just close already EDIT again same thing a 15 minute wait with 2 cars in front of me this isn’t okay you guys need to close down it’s pointless and a disruption
Kimberly Rodriguez
I should have read the reviews before coming twice here. The first time I came here I ordered an ice caramel latte and it was absolutely nasty. The second time I came today to give them a second chance and the food is disgusting (tastes like expired sandwiches) and the coffee is still nasty watered down completely. I don’t even know how they are still open they should put a different coffee shop there at this point. I’ve never experienced anything like this before. And the workers seem to hate their job there which I don’t blame them. Whoever the owner is just needs to let this go already and sell the property.
Chris Brown
Today we visited this location. Place an order on kiosk and wait, wait and more waiting. We ordered 2 Breakfast Bagels, and waited we did. 3 employees working, no one in the drive thru and people waiting that were here 20 minutes before us. If this is a franchisee store, he/she needs to find new people fast. 40 minutes go by and I ask for a refund and get attitude from the so called manager… Rude, and they’re all lazy. Come on Villa Park deserves better! Plus the floor is sticky and disgusting.
Atmosphere: 1
Service: 1
Paul Sven
If you are not WOKE, do not give this shop any of your money. The CEO just came out against all non leftists. This low life hates free speech.
Atmosphere: 3
Food: 3
Service: 3
Dee
Every time I go here, they screw up my order, even simple coffee! The bacon tends to be flimsy and gnarly as well. Wouldn't suggest going here.
This Dunk Donuts store is really my favorite. The service is really good. Lindsay is an ever smiling lady.
Atmosphere: 5
Food: 5
Service: 5
Rodney Rollins
Not the best coffee but good donuts.
Atmosphere: 4
Food: 4
Service: 4
Lily K
Always reliable overall. The coffee is just Okay but the donuts are good. I still prefer a mom and pop donut shop but I do enjoy this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Anthony David
Arrived at location at 5:30 and store hours state they open at 5 and still no one in the store
Atmosphere: 1
Food: 1
Service: 1
Lauren Awad
I went to Dunkin’ and bought a dozen box of donuts, 3 plain avocado toasts, and 1 bagel with cream cheese and avocado. It took forever and when I finally picked up my order and found three bags of bacon with the bagel which was supposed to have cc and avocado. I told him this wasn’t what I asked for so he changed it. He said the bagel was what I ordered and when I got home I found brown avocado with more bacon in the bagel. I ended up paying $40 for bacon, don’t know what it is with this guy and bacon. Definitely don’t recommend going to this Dunkin’
Great selection of pastry donuts.
Great coffee.
Staff was not very friendly.
Need to create a friendly atmosphere.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Donuts, Dunkin' Energy, Bagel, Caramel Iced Macchiato
Overpriced and donuts are not fresh at lunch time. Would not recommend. Outside fire pit is the only good concept
Kid-friendliness: Not for kids
Atmosphere: 4
Food: 2
Service: 2
The girl working didn’t acknowledge or say anything for 5 minutes and when I asked if the bathrooms was open, she said yes but to wait so by the time she came out from the back I said I would prefer to order first and then use the bathroom so it’s quicker. She then went back to the back and after a few minutes told her employee to tell the customers waiting to use the kiosk. The other employee tried to be helpful as he was working the window. The girl was super unprofessional and rude so I just used the bathroom and left.
Service: 1
2 of the three donuts we ordered were wrong. Ordered a breakfast meal, and when i grabbed my order, I was informed then that the meal was not available with the sandwich I ordered. Bread on the sandwich wasn't toasted. Oh, and everybody touched my order!
If you love the Gen Z worker's lack of communication, poor execution, entitled attitude, and them treating you like you're a nuisance, this is your place. Bring your hard earned money in for a rare family treat, and in return, get treated like a bum.
Atmosphere: 3
Food: 4
Service: 1
Too busy. And order was incorrect. They had to many orders just waiting on the counter so getting the correct order was a crap shoot.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Bacon Egg and Cheese Wake Up Wrap
Have people waiting 20 minutes in a drive thru please just close already EDIT again same thing a 15 minute wait with 2 cars in front of me this isn’t okay you guys need to close down it’s pointless and a disruption
I should have read the reviews before coming twice here. The first time I came here I ordered an ice caramel latte and it was absolutely nasty. The second time I came today to give them a second chance and the food is disgusting (tastes like expired sandwiches) and the coffee is still nasty watered down completely. I don’t even know how they are still open they should put a different coffee shop there at this point. I’ve never experienced anything like this before. And the workers seem to hate their job there which I don’t blame them. Whoever the owner is just needs to let this go already and sell the property.
Today we visited this location. Place an order on kiosk and wait, wait and more waiting. We ordered 2 Breakfast Bagels, and waited we did. 3 employees working, no one in the drive thru and people waiting that were here 20 minutes before us. If this is a franchisee store, he/she needs to find new people fast. 40 minutes go by and I ask for a refund and get attitude from the so called manager… Rude, and they’re all lazy. Come on Villa Park deserves better! Plus the floor is sticky and disgusting.
Atmosphere: 1
Service: 1
If you are not WOKE, do not give this shop any of your money. The CEO just came out against all non leftists. This low life hates free speech.
Atmosphere: 3
Food: 3
Service: 3
Every time I go here, they screw up my order, even simple coffee! The bacon tends to be flimsy and gnarly as well. Wouldn't suggest going here.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This Dunk Donuts store is really my favorite. The service is really good. Lindsay is an ever smiling lady.
Atmosphere: 5
Food: 5
Service: 5
Not the best coffee but good donuts.
Atmosphere: 4
Food: 4
Service: 4
Always reliable overall. The coffee is just Okay but the donuts are good. I still prefer a mom and pop donut shop but I do enjoy this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Arrived at location at 5:30 and store hours state they open at 5 and still no one in the store
Atmosphere: 1
Food: 1
Service: 1
I went to Dunkin’ and bought a dozen box of donuts, 3 plain avocado toasts, and 1 bagel with cream cheese and avocado. It took forever and when I finally picked up my order and found three bags of bacon with the bagel which was supposed to have cc and avocado. I told him this wasn’t what I asked for so he changed it. He said the bagel was what I ordered and when I got home I found brown avocado with more bacon in the bagel. I ended up paying $40 for bacon, don’t know what it is with this guy and bacon. Definitely don’t recommend going to this Dunkin’
Atmosphere: 2
Food: 1
Service: 1
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