I tried Generals Headquarters recently. The food was okay, but not the best I’ve had. I got the Western Burger—it was alright, nothing special. The onion rings were burnt, which was a letdown. The staff seems to be mostly young, and some of them had a bit of an attitude, which made the experience less enjoyable. Overall, it’s decent if you’re nearby and hungry, but I wouldn’t go out of my way for it.
Jose Gutierrez
Just another place going down the toilet. Owners hire lazy employees who don't care about the job they have. Too high on dope to realize the bread is burnt. Go back to Shafter with your disgusting burgers. 0 stars.. back to the taco trucks for us.
Scottasha
Absolutely obsessed with Generals! The portions are generous, and the prices are unbeatable. Great customer service. The staff is always friendly and attentive.
Whether you're a local or just visiting, generals is a must-visit spot. Trust me, you won't be disappointed!
anthony Salas
NO this is shafters not wascos change the name now!!
Frances Martinez
Luv this place an all there food chicken strips combo is bomb
Ernie Maldonado NBCGC
These workers don't wear gloves when touching your food..?that's nasty and they put you on hold overtime seems like..
Atmosphere: 4
Food: 3
Service: 1
Cristal Cardoza
Best burgers in town!
Atmosphere: 5
Food: 5
Service: 5
Lia Bradshaw
Costumer service was straight butt at least for me and it was only my first time..and they don’t open their ears to listen to the order and don’t confirm anything…and they have the audacity to close 5 minutes early today than that time that it says they close which is 10 PM..who knows how long they was already close down before my big backed self got there. Big NO for me.
Atmosphere: 2
Food: 3
Service: 1
Cassandra Cervantes
They are closing up dining area up to 2 hrs before close and now there excuse for no icecream or shakes two hrs before close is thay they juist cleaned the icecream machine
These past couple of times that I’ve gone, the same cashier has been really rude and has a horrible attitude when taking orders, do better generals.
Atmosphere: 1
Food: 4
Service: 1
Ramiro Enriquez
Nothing fancy Burgers are filling.price range not bad.bacon burger combo $9.20. Not exactly Like the one in shafter though
Atmosphere: 2
Food: 4
Service: 3
Melissa prado
Lady at the cash register is so rude when I asked about a job interview smh so disappointed shafter’s survive is better.
Atmosphere: 2
Food: 5
Marlen Ruiz
This is probably my fifth time that I get take out from Generals and now it feels as if it has gotten worse. The first 3 times were great! Amazing staff and environment. As well as good food. But the last two times, it has been the worst. When I was pregnant, I called Generals to order take out. When the employee answered, she did not say “Thank you for calling Generals” or mention that I was calling Generals. All I got was a confused “hello” and when I asked if this was Generals, the employee said to me “Well, obviously.” I only asked if I was calling Generals, in case I dialed the incorrect number. After that, I did not say anything about it. I went on about my day thinking maybe I caught her in a bad mood and shrugged it off. This last time that I ordered from there, the food was awful. I had ordered a bacon avocado burger with a cherry Pepsi. Both tasted disgusting. My burger was all sloppy and soggy. It was very obvious of how lazy the burger done. The avocado was pure store bought, expired guacamole. My cherry Pepsi was nothing like an actual cherry Pepsi. It was pure cherry syrup. This will be the last time I ever go to Generals. After carols shutting down, I had expected more of this place but they became the worst!
Atmosphere: 1
Food: 1
Service: 1
Joe
Lunch team is fast and friendly! Food is always fresh and order is complete. They've never gotten it wrong in quality, customer service and taste!
Love the place, good service and food is great
I tried Generals Headquarters recently. The food was okay, but not the best I’ve had. I got the Western Burger—it was alright, nothing special. The onion rings were burnt, which was a letdown. The staff seems to be mostly young, and some of them had a bit of an attitude, which made the experience less enjoyable. Overall, it’s decent if you’re nearby and hungry, but I wouldn’t go out of my way for it.
Just another place going down the toilet. Owners hire lazy employees who don't care about the job they have. Too high on dope to realize the bread is burnt. Go back to Shafter with your disgusting burgers. 0 stars.. back to the taco trucks for us.
Absolutely obsessed with Generals!
The portions are generous, and the prices are unbeatable. Great customer service. The staff is always friendly and attentive.
Whether you're a local or just visiting, generals is a must-visit spot. Trust me, you won't be disappointed!
NO this is shafters not wascos change the name now!!
Luv this place an all there food chicken strips combo is bomb
These workers don't wear gloves when touching your food..?that's nasty and they put you on hold overtime seems like..
Atmosphere: 4
Food: 3
Service: 1
Best burgers in town!
Atmosphere: 5
Food: 5
Service: 5
Costumer service was straight butt at least for me and it was only my first time..and they don’t open their ears to listen to the order and don’t confirm anything…and they have the audacity to close 5 minutes early today than that time that it says they close which is 10 PM..who knows how long they was already close down before my big backed self got there. Big NO for me.
Atmosphere: 2
Food: 3
Service: 1
They are closing up dining area up to 2 hrs before close and now there excuse for no icecream or shakes two hrs before close is thay they juist cleaned the icecream machine
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
These past couple of times that I’ve gone, the same cashier has been really rude and has a horrible attitude when taking orders, do better generals.
Atmosphere: 1
Food: 4
Service: 1
Nothing fancy
Burgers are filling.price range not bad.bacon burger combo $9.20. Not exactly Like the one in shafter though
Atmosphere: 2
Food: 4
Service: 3
Lady at the cash register is so rude when I asked about a job interview smh so disappointed shafter’s survive is better.
Atmosphere: 2
Food: 5
This is probably my fifth time that I get take out from Generals and now it feels as if it has gotten worse. The first 3 times were great! Amazing staff and environment. As well as good food. But the last two times, it has been the worst. When I was pregnant, I called Generals to order take out. When the employee answered, she did not say “Thank you for calling Generals” or mention that I was calling Generals. All I got was a confused “hello” and when I asked if this was Generals, the employee said to me “Well, obviously.” I only asked if I was calling Generals, in case I dialed the incorrect number. After that, I did not say anything about it. I went on about my day thinking maybe I caught her in a bad mood and shrugged it off. This last time that I ordered from there, the food was awful. I had ordered a bacon avocado burger with a cherry Pepsi. Both tasted disgusting. My burger was all sloppy and soggy. It was very obvious of how lazy the burger done. The avocado was pure store bought, expired guacamole. My cherry Pepsi was nothing like an actual cherry Pepsi. It was pure cherry syrup. This will be the last time I ever go to Generals. After carols shutting down, I had expected more of this place but they became the worst!
Atmosphere: 1
Food: 1
Service: 1
Lunch team is fast and friendly! Food is always fresh and order is complete. They've never gotten it wrong in quality, customer service and taste!
Food: 5
Service: 5
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