I got a couple sandwiches today approximately 545pm and the service was ok, there was barely any vegetables that were put on both my sandwiches and the store wasn't even busy, could use some work, last time I've gone through bread was super dry as well, maybe better to go to Turlock or pioneer for a sandwhich
Atmosphere: 2
Food: 2
Service: 2
Chris Waller
Do not eat at this place. Pregnant wife and I got chicken sandwich’s a few nights ago. Chicken tasted like fish and we both got sick. Fast forward to last night boss and his wife got chicken sandwich’s and both got sick. Thursday night between 730-750 9/19 two chicken sandwich’s and a turkey sandwich. The chicken sandwich my wife had was cold and it was supposed to be toasted. We live 2 minutes from the restaurant. The chicken that was supposed to be on the sandwich was Rotisserie style but it was chunks and tasted way off.
Atmosphere: 3
Food: 1
Service: 3
Brian McNamara
Do Not, I repeat, Do Not eat from this Subway, I got food poisoning eating a Turkey Sub. I was sick for a week. Their meat is old and bad, The Kid working was sweating all over the food and wearing gloves wiping the sweat from his forehead and never changing the gloves. Fair Warning "DO NOT EAT AT THIS SUBWAY" Brian
Atmosphere: 1
Food: 1
Service: 1
bridina h.
Always extra pickles, please. This location has the most amazing service. The staff stays cool, calm, and collected. Things to consider: They have a drive thru, order online, or in person, and I have never had a long wait.Rosa is my favorite. She always goes above and beyond with a smile. The place is always clean and organized. Thanks, team, for the consistency.
Atmosphere: 5
Food: 5
Service: 5
Rachael Surber
I just think the prices are getting a little
Atmosphere: 5
Food: 5
Service: 5
Ray Connors
I wont go to subway ever again . They took away my favorite bread sourdough. They took away my favorite meat pastrami. Only have half the veggies they use to have. I will go to Togos.
Atmosphere: 3
Food: 1
Service: 5
Ruben Salomon
Had avocado and turkey sandwiches with chips and med.drink all was well.
Atmosphere: 5
Food: 5
Service: 5
Jessica Correa
They are very poorly organized, I placed an order online and when I went to pick it up it did not appear in the system but they did charge it and when the employee told his manager what his response was to not make us the sandwich ? when they had already been paid for and after Two hours the employee was able to solve the problem better than his manager who did nothing to solve the problem.
Atmosphere: 1
Food: 1
Service: 1
Donnamae Ramsey
The people serving September 24 @ 5:00pm you can tell they were very irritated with everyone the young lady was being rude she was rushing me to pay an I haven’t even ordered my second sandwich an they guy that was making my sandwich was putting two pieces of everything on my sandwich I had to keep asking for more an mine you it was foot long for both. So there were three pieces of turkey on my sandwich asked for more an then I was told it would be extra. Very little in ingredients…. I live her in Waterford I love subway but this subway is by far the worst one I really think it needs a new owner an new employees an train better… I just try to avoid this subway at all cost … it’s sad because Waterford doesn’t have many fast food options so you are limited…. It’s really frustrating to have to pay for something expensive an so little food it just not worth what you pay they skimp so much on the meat an vegetables
Atmosphere: 1
Food: 1
Service: 1
Logan Pires
I got 5 pieces of salami on my sandwich that cost 10 dollars. You charged me 10 bucks for 5 pieces of salami 3 pieces of cheese and bread this is ridiculous maybe spend less on the remodel and more on ingredients. And I watch one of your workers making a sandwich with their phone on the counter then with their gloves on take it off the counter put it in their pocket and then go back to touching the sandwich same gloves. And if they are doing that in front of me what else is going on in the back. If I could give negative stars I would.
Customer service was great! The young man was friendly and quick at serving me. However, I have never been to a Subway that smelled bad. The sandwich was made with limited ingredients(probably orders of the owner), and the bread was stale. I took all but one bite; it did not taste fresh. And there was only one person working, the owner is also probably cutting back on hours and expecting the place to run smoothly ... (this is probably why the place looks/smells dirty). Very sad to see. I used to love going there, the quality was so much better when they were across the street next to the grocery store.
Atmosphere: 1
Food: 1
Service: 5
Led Hed
The last order I placed online they got wrong. I asked for double meat on 2 sandwiches, but didn't get it. It happens, and wasn't worth the drive back to get it fixed. I'll update this review if online order accuracy improves.
Atmosphere: 3
Food: 3
Service: 3
MAYRA MARTIN
Food was good…I used the drive thru thinking I’ll speak to a human …nope you need to place an order on the computer yourself ??
Atmosphere: 3
Food: 4
Service: 2
Michael Morris
If you ask for double meat they will steal the extra money and not put extra meat, here's a pic of the 2 pieces of turkey they call a turkey sandwitch.If you go to any other subway they will put 3x the amount of turkey this subway gives you normally, avoid this one at all costs.
Atmosphere: 1
Food: 1
Service: 1
2 4 dinner
Now I know why no one was in line at lunchtime(12:30). 19$ (NINETEEN DOLLARS) for a foot long Turkey bacon avocado sandwich meal and they forgot the avocado. My bread was extremely stale and hard on the edges. Are they baking their bread daily??
Kiosk Menu said $9 plus $3 for drink and chips. Oh yeah, their ice machine was down so my drink was like cool at best..
This place will never make another dime off me..Good thing I was alone or it would have been $38 for a couple to have lunch... ??
OWNER RESPONDED that they have menu items for all budgets.? That wasn't the point, a Turkey, Bacon and Avocado 12" sandwich meal at a price point of $19 will not make up for poor service and a sandwich that was made incorrectly on stale hard bread. It was not ordered or misunderstood by an employee, it was made wrong with old bread and missing the ?. That was the issue. That's why no one was in the drive thru or inside the restaurant. Not to mention the price difference between the kiosk and what was charged at the window
Sometimes you only get one opportunity to get it right. I will not be back nor will I be downloading the app as suggested by the owner..?
There is a grocery store across the street that makes better sandwiches for less than half the price...
I got a couple sandwiches today approximately 545pm and the service was ok, there was barely any vegetables that were put on both my sandwiches and the store wasn't even busy, could use some work, last time I've gone through bread was super dry as well,
maybe better to go to Turlock or pioneer for a sandwhich
Atmosphere: 2
Food: 2
Service: 2
Do not eat at this place. Pregnant wife and I got chicken sandwich’s a few nights ago. Chicken tasted like fish and we both got sick. Fast forward to last night boss and his wife got chicken sandwich’s and both got sick. Thursday night between 730-750 9/19 two chicken sandwich’s and a turkey sandwich. The chicken sandwich my wife had was cold and it was supposed to be toasted. We live 2 minutes from the restaurant. The chicken that was supposed to be on the sandwich was Rotisserie style but it was chunks and tasted way off.
Atmosphere: 3
Food: 1
Service: 3
Do Not, I repeat, Do Not eat from this Subway, I got food poisoning eating a Turkey Sub. I was sick for a week. Their meat is old and bad, The Kid working was sweating all over the food and wearing gloves wiping the sweat from his forehead and never changing the gloves. Fair Warning "DO NOT EAT AT THIS SUBWAY"
Brian
Atmosphere: 1
Food: 1
Service: 1
Always extra pickles, please. This location has the most amazing service. The staff stays cool, calm, and collected. Things to consider: They have a drive thru, order online, or in person, and I have never had a long wait.Rosa is my favorite. She always goes above and beyond with a smile. The place is always clean and organized. Thanks, team, for the consistency.
Atmosphere: 5
Food: 5
Service: 5
I just think the prices are getting a little
Atmosphere: 5
Food: 5
Service: 5
I wont go to subway ever again . They took away my favorite bread sourdough. They took away my favorite meat pastrami. Only have half the veggies they use to have. I will go to Togos.
Atmosphere: 3
Food: 1
Service: 5
Had avocado and turkey sandwiches with chips and med.drink all was well.
Atmosphere: 5
Food: 5
Service: 5
They are very poorly organized, I placed an order online and when I went to pick it up it did not appear in the system but they did charge it and when the employee told his manager what his response was to not make us the sandwich ? when they had already been paid for and after Two hours the employee was able to solve the problem better than his manager who did nothing to solve the problem.
Atmosphere: 1
Food: 1
Service: 1
The people serving September 24 @ 5:00pm you can tell they were very irritated with everyone the young lady was being rude she was rushing me to pay an I haven’t even ordered my second sandwich an they guy that was making my sandwich was putting two pieces of everything on my sandwich I had to keep asking for more an mine you it was foot long for both. So there were three pieces of turkey on my sandwich asked for more an then I was told it would be extra. Very little in ingredients…. I live her in Waterford I love subway but this subway is by far the worst one I really think it needs a new owner an new employees an train better… I just try to avoid this subway at all cost … it’s sad because Waterford doesn’t have many fast food options so you are limited…. It’s really frustrating to have to pay for something expensive an so little food it just not worth what you pay they skimp so much on the meat an vegetables
Atmosphere: 1
Food: 1
Service: 1
I got 5 pieces of salami on my sandwich that cost 10 dollars. You charged me 10 bucks for 5 pieces of salami 3 pieces of cheese and bread this is ridiculous maybe spend less on the remodel and more on ingredients. And I watch one of your workers making a sandwich with their phone on the counter then with their gloves on take it off the counter put it in their pocket and then go back to touching the sandwich same gloves. And if they are doing that in front of me what else is going on in the back. If I could give negative stars I would.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customer service was great! The young man was friendly and quick at serving me. However, I have never been to a Subway that smelled bad. The sandwich was made with limited ingredients(probably orders of the owner), and the bread was stale. I took all but one bite; it did not taste fresh. And there was only one person working, the owner is also probably cutting back on hours and expecting the place to run smoothly ... (this is probably why the place looks/smells dirty). Very sad to see. I used to love going there, the quality was so much better when they were across the street next to the grocery store.
Atmosphere: 1
Food: 1
Service: 5
The last order I placed online they got wrong. I asked for double meat on 2 sandwiches, but didn't get it. It happens, and wasn't worth the drive back to get it fixed. I'll update this review if online order accuracy improves.
Atmosphere: 3
Food: 3
Service: 3
Food was good…I used the drive thru thinking I’ll speak to a human …nope you need to place an order on the computer yourself ??
Atmosphere: 3
Food: 4
Service: 2
If you ask for double meat they will steal the extra money and not put extra meat, here's a pic of the 2 pieces of turkey they call a turkey sandwitch.If you go to any other subway they will put 3x the amount of turkey this subway gives you normally, avoid this one at all costs.
Atmosphere: 1
Food: 1
Service: 1
Now I know why no one was in line at lunchtime(12:30). 19$ (NINETEEN DOLLARS) for a foot long Turkey bacon avocado sandwich meal and they forgot the avocado. My bread was extremely stale and hard on the edges. Are they baking their bread daily??
Kiosk Menu said $9 plus $3 for drink and chips. Oh yeah, their ice machine was down so my drink was like cool at best..
This place will never make another dime off me..Good thing I was alone or it would have been $38 for a couple to have lunch... ??
OWNER RESPONDED that they have menu items for all budgets.? That wasn't the point, a Turkey, Bacon and Avocado 12" sandwich meal at a price point of $19 will not make up for poor service and a sandwich that was made incorrectly on stale hard bread. It was not ordered or misunderstood by an employee, it was made wrong with old bread and missing the ?. That was the issue. That's why no one was in the drive thru or inside the restaurant. Not to mention the price difference between the kiosk and what was charged at the window
Sometimes you only get one opportunity to get it right. I will not be back nor will I be downloading the app as suggested by the owner..?
There is a grocery store across the street that makes better sandwiches for less than half the price...
Food: 1
Service: 3
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