Chipotle Mexican Grill
1075 Main St, Watsonville
(831) 322-2012
Recent Reviews
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Almost everytime we get food from there atleast a piece of hair is in the food, service inside is alright
Atmosphere: 3
Food: 4
Service: 3
You know it’s bad when I have to leave a review for a Chipotle. Iv been to many across the country and this one is by far the worst. Employees did not want to be working. No rice, no meats of any kind, everything looked like it’s been sitting for 6 hours. I got the last scoop of chicken. Never been so disappointed, and wish I just walked out. Was ice cold.
Atmosphere: 4
Food: 1
Service: 1
half my steak was not edible, the employees were rude/aloof and swearing behind the counter, no beans at all, no medium drink lids. The management here clearly has no idea what they are doing or they don’t care.
Atmosphere: 1
Food: 1
Service: 1
Good food. Good servings. Good company.
Javier and Jose definitely make you feel welcome and engage with the public professionally
Atmosphere: 5
Food: 5
Service: 5
WORST EXPERIENCE EVER !!!! Don’t waste your time and come to this specific chipotle. Service was horrible the crew members had lots and attitude, rice was over cooked and crunchy, didn’t have chips or guac :( spoke to the manager Isaac but he was not helpful throughout the experience. Will not be coming back here.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this location a few times, the service is very dry, the employees give off the vibe of not wanting to be there and almost like their arms are being twisted to talk to the customers, majority of the time they are on their phones, or in groups talking. A few times while waiting in line with a few other people, they would act like they didn’t see us or they were busy, at one point during a visit I though there was no one there because there was no one behind the counter, a few minutes later 4 employees come walking out from the back laughing and smiling, that’s why I prefer the Gilroy and Morgan hill location which is a farther drive for me but well worth it because of the great service we get there.
Well today I visited this location as I was picking up groceries near by and didn’t have dinner yet, so my husband placed a pick up order. When we arrived to the drive thru the team member asked what kind of soda I wanted and I said Coke Zero. When we got home I had half of the large cup with Coke Zero, the ice started melting and as I made my way to the bottom the drink started tasting off, well as I hit the bottom I saw a black object in my cup, I took off the lid and noticed that it was part of the fountain drink dispenser 🤮 I felt sick to my stomach immediately.
Atmosphere: 1
Food: 1
Service: 1
This location reminds me of the glory days of Chipotle. The quality is SO GOOD and so consistent even with delivery. I prefer the food I get delivered from this location to the fresh stuff from the 41st or Santa Cruz locations.
Atmosphere: 4
Food: 5
Service: 4
After driving around Main St. Watsonville late at night. I finally found a familiar place that was open for food. I was starving and was hoping to find a Denny's or some other diner. The food was good for being so late.
Atmosphere: 2
Food: 4
Service: 3
Clean & Bomb
Atmosphere: 5
Food: 5
Service: 5
Drive through not an option. Forgotten things left n right. Repeated quesadillas where no cheese was given, just tortilla inside another tortilla... May still be ok if you go inside, not finding out myself. Good luck if you go in!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chips, Quesadilla
Restaurantji Recommends
The food was stale and dry as hell. The restaurant looked like a mess. Last time going to the one in watsonville.
Atmosphere: 1
Food: 2
Service: 2
We went in specifically for the new brisket salad but when we ordered it, they had none!
Atmosphere: 4
Food: 1
Service: 4
No chips or guacamole. Server was sullen and efficient.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burrito
Great food and great location
Atmosphere: 5
Food: 5
Service: 5
Food is good and service was excellent for this type of fast food. Burrito was good size, but the protein portion is stingy, and prices are high. My burrito was nearly $20, and there were no extras except it was the featured protein item. Search my reviews for burritos and plates with 2x food and far less cost.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad, Burrito
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