Jack In The Box
1085 S Green Valley Rd, Watsonville
(831) 724-3993
Recent Reviews
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Hamburgers are tasty. Tacos aregreat for the price. Manager is polite and helpful. Got a meal deal for two.. great price. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Bad service, they don't give you the fries you order, and they keep making mistakes, making you wait more than 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Those Jumbo Jacks are awesome!
Atmosphere: 5
Food: 5
Service: 5
The food is super skimpy and tastes like chemicals now. Maybe fillers. Also for the price might as well go to a non fast food place. The table were super dirty like they just smeared all the mayo and ketchup
Atmosphere: 5
Food: 1
Service: 5
Utter garbage. I was simply irritated and wanted a refund for the items that were paid for and not delivered (sadly, I can't ask for a refund for the most annoying lack--specifically asked for straws for our drinks) and replied to the order email asking for that partial refund.
When I received a reply saying they couldn't receive emails at that address, but click this link to contact them, do so and am told that it doesn't work, go back to their home page, click contact, then still get told it doesn't work, I may never go to an Jack In the Box again.
This is utter crap. I'm not someone who can't overlook mistakes, but when they're made by multiple people, with extra processes to ensure accuracy (including checklist to seal the bag when everything's in there) and they charge an $8 delivery fee, and ask for a tip, and then leave off an upgrade on one item, leave out an item entirely, and then forget straws not once, but twice (it should have been thought of when they poured the drinks, and it certainly should have been when it's also on the requested utensils section), that is just unacceptable. To then compound it with one of the largest fast food chains being unacceptable to receive basic comments is just grotesquely incompetent.
It will be a long time before I go back, if ever.
Atmosphere: 2
Food: 2
Service: 1
Drive thru was really slow. Took 15min with us being the 3rd car. Neither car ahead seemed to have a big order. I'm guessing they were under staffed?
Atmosphere: 4
Food: 5
Service: 2
Dr pepper was just soda water fries were not very warm
Atmosphere: 3
Food: 3
Service: 3
Friendly staff. Food is always correct.
Atmosphere: 5
Food: 5
Service: 5
Delicious burgers and the breakfasts are not far behind.
Atmosphere: 5
Food: 5
Service: 5
Food is a hit and miss but it just depends on who is working and their mood.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Breakfast Sandwich
Restaurantji Recommends
Use the app. Great deals and prices....plus no wait time, grab your food and go! Also earn point to get free food in the future 😋
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sourdough Jack, Cheeseburger
Good food great sirvice
Workers can't understand simple instructions that every other Jack in the Box could understand I asked for a simple thing and they said that they couldn't make it to the point the servers three feet away can understand can understand
Atmosphere: 1
Food: 3
Service: 1
Very bad service, they take a long time to take the order and with a face like I came to order for free
Atmosphere: 3
Food: 3
Service: 1
Excellent service
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