Panda Express
20 Ohlone Pkwy Space #202, Watsonville
(831) 722-1787
Recent Reviews
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Good selection and quick service.
Atmosphere: 5
Food: 5
Service: 5
everything was delicious and amazing but you guys forgot my veggie rolls but it’s ok i don’t intend to be rude but next time please don’t forget it.
Atmosphere: 4
Food: 5
Service: 4
Their rice and chow mein are always either over cooked or dried out, along with a majority of the main dishes. Their never consistent. I went on Saturday 6/11/25 and it will definitely be my last. I've given them one too many chances to be better, and nope. Each time was more disappointing than the last. Do better, waaaaay better, as in training. RETRAINING IS DEFINITELY NEEDED at this location. And oh yeah, they rarely smile 😁. I prefer a smile and a thank you for coming.
Atmosphere: 2
Food: 1
Service: 3
This location is poorly managed the employees seem like they hate their job and find any excuse to go waste time in the back. The manager doesn’t seem to know what she’s doing ,overall terrible experience at this location. Food was cold because they boxed it and let it rest for about 15 minutes or so while they pack all the online orders.
Atmosphere: 1
Food: 1
Service: 1
Did an online order, food was cold and I specify a certain number of chili sauce and they just gave me one.
Atmosphere: 3
Food: 2
Service: 1
Nice Service,good food ....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Online Order not Completed, Walnut
Must be the slowest unorganized establishment I’ve been to. After paying and looking at my box full of food, they said it isn’t ready. Watched for 5 min on the counter and miraculously said my order is ready. Don’t go here
Atmosphere: 1
Food: 3
Service: 1
This Panda never gets our orders right. Because of where we live it's the only one that delivers, and whether we get it delivered or mobile order, they give us the wrong sauce packets...and sometimes forget our Rangoon orders. We have on the order SWEET N SOUR, yet they always give u Teriyaki sauce!!! I don't understand why they don't read it. I came in to pick up the order, the sweet n sour is right next to the register yet they still didn't have any in our bag. But, it's way worse when we're getting it delivered and we have no sweet n sour sauce, no rangoons(which is usually a large 10pk) and once they even forgot our main dish and only gave us chow mein for dinner!! And there's nothing we can do because it's door dash. It's absolutely ridiculous. But the Salinas store is much better, so if u can go there ur guaranteed almost always to get what u order.
Atmosphere: 5
Food: 4
Service: 2
Very fast attention
Atmosphere: 4
Food: 5
Service: 5
Terrible service
No food ready
waited 30 minutes for Benjing beef only for everything else to be cold by the time it was ready.
No lemonade either
No flavors at all
I love Panda Express but I will never be coming to this location EVER again!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered during rush hour and with that I was served by a wonderful woman named elena who was serving customers all on her own. she was very professional and kind!
Food: 5
Service: 5
Good food. Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp
My son and I came here after a Doctor's appointment he ordered teriyaki chicken out of mobile order we requested immediate service. After waiting 20 minutes and seeing how everybody else was being taken care of in line that came in there was other 2 other gentlemen waiting before us it also had mobile order line was ignored they asked us 3 times what our names were we patiently gave it to them and with no success. Finally I went up and pounded on the counter telling the lady that I waited 20 minutes and mobile order should be set first. I'm normally not like that but I was a little bit mad. After that, everyone in the mobile line got served qickly. I DO NOT RECCOMEND coming to this Panda Express. I noticed the people who had Mobile ordered before me were bringing back their orders because they were experiencing problems. My sons teriyaki chicken was slimy and tasteless. The terriyaki sauce didn't even add much flavor. If you really want panda I would go to the one by santa cruz much better service and food.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: The Original Orange Chicken
Don't order delivery from here because they always forget something. I tried to call the restaurant and they don't even pick up the phone!
Atmosphere: 1
Food: 1
Service: 1
It’s better to order online, because in person you will get a horrible experience, the ones in the front *usually all girls * are very stuck up and have 0 customer service skills, they are entitled to who knows what? i hope your district manager sees this comment, and decides to do something about it, I bet a jail inmate would have better customer courtesy than these people. Would rate it 0 stars if I could.
P.S Tall curly hair kid there is the only person who I could see as manager there, very friendly kid!
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