Whoever’s Grandma , y’all hired at that location needs to get off that damn register. that Starbucks also needs to be aware of their caps. Waited 20 min for my order & Got my two drinks with grease stains on it from other food that is gross. Couldn’t even sip my drink. GERMS.
Adrian Rodriguez Serrano
Horrible customer service! They don’t make you feel welcome, that is for sure. Their first approach leads you to be the first and last time you shop at this location.
leslie lancaster
Just the worst Starbucks. No attention to customers, manager and employee going back and forth on an issue that should've been handled anywhere but at the register and completely ignoring that there was someone waiting to place an order. Unprofessional. Drink took forever even though I was one of maybe two orders. And it was easily the worst drink I've ever had and it's my usual. Won't make this mistake again
Atmosphere: 3
Food: 2
Service: 1
Sonia G. L. (Soarab)
Too slow
Atmosphere: 4
Food: 3
Service: 1
Elle
Definitely avoid the drive through as other reviews recommended...
Feroze K
Unfortunately, this is one of the worst Starbucks locations I've visited. After several attempts, I've consistently experienced very long wait times and my drink order has been prepared incorrectly. Today was no different—the wait was so long that I ended up just leaving and going to another location. Management should look into the persistent service issues, as the staff themselves are always kind.
Atmosphere: 4
Food: 3
Service: 2
Julie Crawford
SOOOO SLOOOWW!
arra akopyan
Not bad
Atmosphere: 4
Food: 4
Service: 5
Justin Barrett
I’ve been coming to Starbucks and Watsonville since they opened, but today they lost my business. The worst experience I’ve ever had at the Starbucks people were rude. My coffee was incorrect and then when I asked for them to remake it, they kind of chuckled at me so yeah, last time I’ll be throwing that Starbucks please be aware of the customer service and lack of appreciation for customers.
Atmosphere: 1
Food: 1
Service: 1
Jose Perez
Ordered ahead got there coffee was not ready waited 5 mins nothing. Decided to leave. They can enjoy that coffee
The drive thru took forever this morning. Not sure if they were short staffed. The lady at the drive thru was nice though.
Atmosphere: 3
Food: 5
Service: 3
Michelle Holm
Jocelyn was amazing.
Service: 5
Chloe Martins
Average Starbucks.
The service was a little slow but a girl should be happy to even have Starbucks as an option!
Starbucks or gas station coffee... Mhmmm.
They give u paper cups. Just a little different.
Atmosphere: 3
Food: 3
Service: 3
TheBayArea831
Staff was very helpful and very nice. I stopped by during a late break at work around 8:15pm. At first I sat at the two seater table near the wall and enterance. It smelled really bad, I had to move to a table at the other end of the store. The coffee was exactly the way I like it.
Atmosphere: 3
Food: 5
Service: 5
Evelyn Sharp
Clean well lit. We met to do some paperwork and it was a great place to meet!
Whoever’s Grandma , y’all hired at that location needs to get off that damn register. that Starbucks also needs to be aware of their caps. Waited 20 min for my order & Got my two drinks with grease stains on it from other food that is gross. Couldn’t even sip my drink. GERMS.
Horrible customer service! They don’t make you feel welcome, that is for sure. Their first approach leads you to be the first and last time you shop at this location.
Just the worst Starbucks. No attention to customers, manager and employee going back and forth on an issue that should've been handled anywhere but at the register and completely ignoring that there was someone waiting to place an order. Unprofessional. Drink took forever even though I was one of maybe two orders. And it was easily the worst drink I've ever had and it's my usual. Won't make this mistake again
Atmosphere: 3
Food: 2
Service: 1
Too slow
Atmosphere: 4
Food: 3
Service: 1
Definitely avoid the drive through as other reviews recommended...
Unfortunately, this is one of the worst Starbucks locations I've visited. After several attempts, I've consistently experienced very long wait times and my drink order has been prepared incorrectly. Today was no different—the wait was so long that I ended up just leaving and going to another location. Management should look into the persistent service issues, as the staff themselves are always kind.
Atmosphere: 4
Food: 3
Service: 2
SOOOO SLOOOWW!
Not bad
Atmosphere: 4
Food: 4
Service: 5
I’ve been coming to Starbucks and Watsonville since they opened, but today they lost my business. The worst experience I’ve ever had at the Starbucks people were rude. My coffee was incorrect and then when I asked for them to remake it, they kind of chuckled at me so yeah, last time I’ll be throwing that Starbucks please be aware of the customer service and lack of appreciation for customers.
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead got there coffee was not ready waited 5 mins nothing. Decided to leave. They can enjoy that coffee
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The drive thru took forever this morning. Not sure if they were short staffed. The lady at the drive thru was nice though.
Atmosphere: 3
Food: 5
Service: 3
Jocelyn was amazing.
Service: 5
Average Starbucks.
The service was a little slow but a girl should be happy to even have Starbucks as an option!
Starbucks or gas station coffee... Mhmmm.
They give u paper cups. Just a little different.
Atmosphere: 3
Food: 3
Service: 3
Staff was very helpful and very nice. I stopped by during a late break at work around 8:15pm. At first I sat at the two seater table near the wall and enterance. It smelled really bad, I had to move to a table at the other end of the store. The coffee was exactly the way I like it.
Atmosphere: 3
Food: 5
Service: 5
Clean well lit. We met to do some paperwork and it was a great place to meet!
Atmosphere: 5
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