Customer service needs work. A welcome would be nice not to be ignored and walk away from. I was just trying to get an order in so not sure why they get upset about that.
Atmosphere: 1
Service: 1
Jose Ramirez
Lazy workers. Needs new management. Phone doesnt work cause too lazy to answer.
Service: 1
leslie ledesma
Tonight’s night shift was 10/10 , the older gentleman that was a cashier mature. I got my wings the way I like them and the younger guy that I believe is new and is usually packing The orders is just so nice.
Atmosphere: 5
Food: 5
Service: 5
Presley
Good chicken sandwich
Logan kennard
This is the 2nd time I’ve ordered “Mexican spice” but received completely plain wings. This place suucks at making the right order. I need a refund.
Atmosphere: 1
Food: 1
Service: 1
Nate Arreola
I went to Wingstop today and was honestly disappointed in my order. I ordered through the DoorDash app for a scheduled delivery for 5:35pm. I arrived at my exact time and my food was ready. When I got home (an approximately 7 min drive) my food was very cold and wings were overcooked. (Please check attached photos). For the price I pay for this food I expect it to be hot. This ruined my dinner night with my family.
braylon castaneda
Made me wait 30 minutes for my food almost through a chair cus I was hungry 0/10 never go there
Atmosphere: 1
Food: 1
Service: 1
Barbara Espinoza Vazquez
Normally I love wingstop. All wing stop locations I've been to have been good. I've been to this location twice. 1st time I was here the cooks told me they were not taking in person orders they were only taking online orders. The 2nd time while I was waiting to attend (I was waiting for about 10 min) while I was waiting they messed up someone else's order after that I didn't want to wait and see if they messed up my order.
Atmosphere: 1
Service: 1
wilfredo montoya
Karen is amazing. I mistakenly placed my order at 10:15 pm and wanted to pick it up at 9:15 pm. It was my mistake, and she very kindly helped me solve the problem. Thank you, Karen!
Ordered 10 boneless wings Cajun flavored to dine in. Received 10 Buffalo sauced in a giant bag to go. Every table was dirty and there were no trash cans to throw away my food when finished.
Atmosphere: 1
Food: 3
Service: 2
Stephanie Cervantes
They take insanely long and food is always cold. Restaurant looks scary from the inside.
Yesmine Martinez
I’ve had numerous bad experiences while ordering take out at this location. There is always food missing from my order. I placed an order today and half of my order was missing. I tried calling the store and there is no way to reach someone over the phone. The wings were ok but the fries seemed undercooked. If you go to this wingstop make sure to triple check your bag for any missing items since it is something that commonly happens here. This place needs better management and better customer service.
Atmosphere: 1
Food: 4
Service: 1
Rocio Contreras
We ordered habanero mango boneles but when we were ready for dinner we realized that they didn't put a single drop of habanero mango in it. I hesitate to return.
Atmosphere: 1
Food: 1
Service: 1
elisa8122
Bad service when I went to get my order they had already given it to someone else when I got home and we started to eat there were bones that had already been eaten and we went and they didn't want to do anything
Awesome wings and the best ranch ever
Atmosphere: 5
Food: 5
Service: 5
Customer service needs work. A welcome would be nice not to be ignored and walk away from. I was just trying to get an order in so not sure why they get upset about that.
Atmosphere: 1
Service: 1
Lazy workers. Needs new management. Phone doesnt work cause too lazy to answer.
Service: 1
Tonight’s night shift was 10/10 , the older gentleman that was a cashier mature. I got my wings the way I like them and the younger guy that I believe is new and is usually packing The orders is just so nice.
Atmosphere: 5
Food: 5
Service: 5
Good chicken sandwich
This is the 2nd time I’ve ordered “Mexican spice” but received completely plain wings. This place suucks at making the right order. I need a refund.
Atmosphere: 1
Food: 1
Service: 1
I went to Wingstop today and was honestly disappointed in my order. I ordered through the DoorDash app for a scheduled delivery for 5:35pm. I arrived at my exact time and my food was ready. When I got home (an approximately 7 min drive) my food was very cold and wings were overcooked. (Please check attached photos). For the price I pay for this food I expect it to be hot. This ruined my dinner night with my family.
Made me wait 30 minutes for my food almost through a chair cus I was hungry 0/10 never go there
Atmosphere: 1
Food: 1
Service: 1
Normally I love wingstop.
All wing stop locations I've been to have been good. I've been to this location twice.
1st time I was here the cooks told me they were not taking in person orders they were only taking online orders.
The 2nd time while I was waiting to attend (I was waiting for about 10 min) while I was waiting they messed up someone else's order after that I didn't want to wait and see if they messed up my order.
Atmosphere: 1
Service: 1
Karen is amazing. I mistakenly placed my order at 10:15 pm and wanted to pick it up at 9:15 pm. It was my mistake, and she very kindly helped me solve the problem. Thank you, Karen!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Ordered 10 boneless wings Cajun flavored to dine in. Received 10 Buffalo sauced in a giant bag to go. Every table was dirty and there were no trash cans to throw away my food when finished.
Atmosphere: 1
Food: 3
Service: 2
They take insanely long and food is always cold. Restaurant looks scary from the inside.
I’ve had numerous bad experiences while ordering take out at this location. There is always food missing from my order. I placed an order today and half of my order was missing. I tried calling the store and there is no way to reach someone over the phone. The wings were ok but the fries seemed undercooked. If you go to this wingstop make sure to triple check your bag for any missing items since it is something that commonly happens here. This place needs better management and better customer service.
Atmosphere: 1
Food: 4
Service: 1
We ordered habanero mango boneles but when we were ready for dinner we realized that they didn't put a single drop of habanero mango in it. I hesitate to return.
Atmosphere: 1
Food: 1
Service: 1
Bad service when I went to get my order they had already given it to someone else when I got home and we started to eat there were bones that had already been eaten and we went and they didn't want to do anything
Food: 1
Service: 1
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