I've never had a bad experience at a chic fil a. I came here through the drive-thru and had 3 issues with the same order! Whoever is running this one has major issues. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Brooke Lopez
Absolutely the worse ! And customer service is awful ! When you call to talk to someone it says this option is not available ! When you call customer service they don’t help or care ! They don’t even have supervisors available ! Go to a different one where the service is better
Atmosphere: 1
Food: 1
Service: 1
Isaac A
Always efficient, always friendly in the food rocks. Wraps are actually pretty good and healthy to grab on the go. And of course for the chicken the sauces are a must.
Atmosphere: 5
Food: 5
Service: 5
Leanne S
Great service
Arely Hernandez
I came to this location on my lunch break and order at the speaker, the lady that took my order sounded like she didn't want to be there but anyways, I order a spicy deluxe meal with a half sweet and half unsweetened tea for my drink, they gave me a 8 piece nugget meal with an unsweetened tea instead 😒
Samrina Fernando
i love this place!!! the workers are nice for the most part and i’ve seen them come together when difficult customers arrive. i love getting served by Samantha!!! 🩷🩷 She is so sweet and so jolly 🎄🎄🦌!! i look forward to talking to her when I dine in 🍴🍴🍽️ or go through drive thru 🚗🚗. I also enjoy the food because it is made by Maximus and Leonardo!! they are great cooks 🧑🍳🧑🍳and they work fast! pressure makes #DIAMONDS!! 💎💎 they work BETTER under pressure 💪💪💪 KEEP KILLING IT!!! 🔥🔥
Chick-fil-A on Fallbrook Ave in West Hills offers the familiar quality and friendly service the chain is known for, but this location can be inconsistent at times. The food is usually tasty and fresh, though occasional mix-ups with orders or missing items can be frustrating. The drive-thru line often moves slowly during peak hours, and parking can be tight. While the staff is polite and courteous, the dining area could use more frequent cleaning when it gets busy. Overall, it’s a decent spot for a quick meal, but a bit more attention to accuracy and efficiency would make the experience much smoother
Atmosphere: 5
Food: 4
Service: 4
Cameron Haller
These people are clearly not trained to put sauces in the bag that you order.. i go here a lot cus i live nearby and every single time they don’t put sauces in the bag. Probably 25+ times now. lol it’s crazy.
Food: 4
Service: 1
Ms Robinson
Great customer service and very diverse employment team which is amazing unlike many other fast food restaurants where you primarily see one ethnic group of people My only criticism its a pricey menu
Atmosphere: 4
Food: 5
Service: 4
Lenny Greene
Great to go food and the service is always great as well 👍
Food: 5
Service: 5
Tea Goddess
At Chick-fil-A the Food is always Good, and the Workers are very Kind and Hard working they deserve raises!!!
This is not very tasty.
Atmosphere: 1
Food: 1
Service: 5
Super efficient and fast
Atmosphere: 5
Food: 4
Service: 5
I've never had a bad experience at a chic fil a. I came here through the drive-thru and had 3 issues with the same order! Whoever is running this one has major issues. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worse ! And customer service is awful ! When you call to talk to someone it says this option is not available ! When you call customer service they don’t help or care ! They don’t even have supervisors available ! Go to a different one where the service is better
Atmosphere: 1
Food: 1
Service: 1
Always efficient, always friendly in the food rocks. Wraps are actually pretty good and healthy to grab on the go. And of course for the chicken the sauces are a must.
Atmosphere: 5
Food: 5
Service: 5
Great service
I came to this location on my lunch break and order at the speaker, the lady that took my order sounded like she didn't want to be there but anyways, I order a spicy deluxe meal with a half sweet and half unsweetened tea for my drink, they gave me a 8 piece nugget meal with an unsweetened tea instead 😒
i love this place!!! the workers are nice for the most part and i’ve seen them come together when difficult customers arrive. i love getting served by Samantha!!! 🩷🩷 She is so sweet and so jolly 🎄🎄🦌!! i look forward to talking to her when I dine in 🍴🍴🍽️ or go through drive thru 🚗🚗. I also enjoy the food because it is made by Maximus and Leonardo!! they are great cooks 🧑🍳🧑🍳and they work fast! pressure makes #DIAMONDS!! 💎💎 they work BETTER under pressure 💪💪💪 KEEP KILLING IT!!! 🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches, Spicy Chicken Deluxe, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich
Good food always
Atmosphere: 5
Food: 5
Service: 5
I love this place. The friendliest staff and juicy chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chick-fil-A on Fallbrook Ave in West Hills offers the familiar quality and friendly service the chain is known for, but this location can be inconsistent at times. The food is usually tasty and fresh, though occasional mix-ups with orders or missing items can be frustrating. The drive-thru line often moves slowly during peak hours, and parking can be tight. While the staff is polite and courteous, the dining area could use more frequent cleaning when it gets busy. Overall, it’s a decent spot for a quick meal, but a bit more attention to accuracy and efficiency would make the experience much smoother
Atmosphere: 5
Food: 4
Service: 4
These people are clearly not trained to put sauces in the bag that you order.. i go here a lot cus i live nearby and every single time they don’t put sauces in the bag. Probably 25+ times now. lol it’s crazy.
Food: 4
Service: 1
Great customer service and very diverse employment team which is amazing unlike many other fast food restaurants where you primarily see one ethnic group of people My only criticism its a pricey menu
Atmosphere: 4
Food: 5
Service: 4
Great to go food and the service is always great as well 👍
Food: 5
Service: 5
At Chick-fil-A the Food is always Good, and the Workers are very Kind and Hard working they deserve raises!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...