We always have a good time at Chuck E. Cheese 🤘🤘
Gregory Fonvergne
1/2 The games don’t work
Atmosphere: 3
Food: 4
Service: 3
Melissa
Great party for my 3 year old son! The staff was helpful and attentive. The price was great and the pizza a hit. I got a reserved table that was setup and ready when I walked in. $99 party deal, i had 8 kids and about 10 adults. I ended up paying around $250 in total after the add ons like pizza, $10 for trampoline access. They cleaned everything up quickly and the kids had a blast and played for hours!
Atmosphere: 5
Food: 5
Service: 5
Liz
$8/month not bad
Atmosphere: 5
Food: 5
Service: 5
Kristi Solberg
Chuck e. Even came out! They did a wonderful job
Atmosphere: 5
Food: 5
Service: 5
Mark Azali
If you can roll with the changes, this place is a pretty solid venue to throw a party for young ones.
We paid about $486.02 for a 2 hour window that included food, table, decorations, unlimited play for our son's friends.
Yovani was super friendly and helpful making sure our guests had a very memorable time. It was really a zero stress experience for us and everyone left happy.
The pizza is a lot better than you'd expect and probably better than even some pizza parlors.
My only real complaint is their soda fountains being Pepsi instead of Coke.
Humira Tajyar
We had a birthday party today for my friend’s son and we were all thinking chucky is caming out to sing happy birthday to the Libby but he did not came at all and I went and spoke to the big manager and she said that chucky cames out only one time for all the parties and I told the manager that they should of said all birthday parties go to the table for chucky caming out but they only said that one parties name and the manager did not even care about it and the little boy was crying the whole time cause he did not came out
Jimmy Janbahan
You can't add any food or drinks to your birthday party tab after you pay so when more people show up you have to pay full-price for food and drinks etc. What a rip-off that's intentionally designed to trap people into having to pay much more for everything. Next time we'll go to KIDS EMPIRE where you don't get ripped off.
Service: 1
lee ostrow
Because my older son was misbehaving on the trampoline they didn’t let me buy wristbands bands for my younger kids who were behaving. Are they punishing my younger kids because of their older brother. It’s so not fair. I’m not going to this Chuck E. Cheese location anymore in west hills
The staff frequently congregates in the back where nobody can bug them leaving one maybe two people if you’re lucky out front to take orders and nobody is around to ask for help. You just stand there in amazement and wait and continue to wait and talk to the other people waiting around you about how bad the service is. Kind of ridiculous that in order to go in the bouncy house you have to buy $15 kids socks, which I hear are $10 during the week. The place itself isn’t that bad, but the staff leaves a lot to be desired. PS, my girlfriend threw up after the salad bar so watch out for that as well.
Atmosphere: 3
Food: 2
Service: 1
erica carrillo
Good, but I hit my head
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Celery, Chuck E Cheese Meal
Corttney Marshall
Wayyy Overpriced food took forever to get to us. By the time it did it was cold. Not to mention they put a trampoline inside that is not welcome for all children. My daughter just turned 10 and is tall for her age and they told her she is not allowed to go on the trampoline. Dear Chuck E. Cheese.... Do not put activities at your locations if you are going to exclude children. Make your activities inclusive for all children. Thank you.
Atmosphere: 2
Food: 1
Service: 1
Rossy Cuentas
One of our favorite places to go with my kids it's decent size, it's clean and the staff is nice.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Large Pizza, Chuck E Cheese Meal, Large Cheese Pizza
Vix Lyttle
We bought a gold summer pass. We were there for 4 hours today and sadly in the last 30mins a group of kids around 9yrs old got on the trampoline with no blue payment band, or green socks that you get if you have paid. They told my 5 yr old and his friend to get off. They also told them they were going to hit them and brake their foot. The mom then told her kids to do whatever they wanted. So we left because the mom was as nasty as the kids. I will not be taking out another membership if the staff are charging me to go on the trampoline and telling bully’s not pay and push off paying customers. There was only two staff members there all day, one behind the till and one on the door. No one watching the trampoline. Very sad my 5 yr old and his friend had their first bullying at Chucky cheeses.
One of the worts places on earth for anyone.
We always have a good time at Chuck E. Cheese 🤘🤘
1/2 The games don’t work
Atmosphere: 3
Food: 4
Service: 3
Great party for my 3 year old son! The staff was helpful and attentive. The price was great and the pizza a hit. I got a reserved table that was setup and ready when I walked in. $99 party deal, i had 8 kids and about 10 adults. I ended up paying around $250 in total after the add ons like pizza, $10 for trampoline access. They cleaned everything up quickly and the kids had a blast and played for hours!
Atmosphere: 5
Food: 5
Service: 5
$8/month not bad
Atmosphere: 5
Food: 5
Service: 5
Chuck e. Even came out! They did a wonderful job
Atmosphere: 5
Food: 5
Service: 5
If you can roll with the changes, this place is a pretty solid venue to throw a party for young ones.
We paid about $486.02 for a 2 hour window that included food, table, decorations, unlimited play for our son's friends.
Yovani was super friendly and helpful making sure our guests had a very memorable time. It was really a zero stress experience for us and everyone left happy.
The pizza is a lot better than you'd expect and probably better than even some pizza parlors.
My only real complaint is their soda fountains being Pepsi instead of Coke.
We had a birthday party today for my friend’s son and we were all thinking chucky is caming out to sing happy birthday to the Libby but he did not came at all and I went and spoke to the big manager and she said that chucky cames out only one time for all the parties and I told the manager that they should of said all birthday parties go to the table for chucky caming out but they only said that one parties name and the manager did not even care about it and the little boy was crying the whole time cause he did not came out
You can't add any food or drinks to your birthday party tab after you pay so when more people show up you have to pay full-price for food and drinks etc. What a rip-off that's intentionally designed to trap people into having to pay much more for everything. Next time we'll go to KIDS EMPIRE where you don't get ripped off.
Service: 1
Because my older son was misbehaving on the trampoline they didn’t let me buy wristbands bands for my younger kids who were behaving. Are they punishing my younger kids because of their older brother. It’s so not fair. I’m not going to this Chuck E. Cheese location anymore in west hills
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
The staff frequently congregates in the back where nobody can bug them leaving one maybe two people if you’re lucky out front to take orders and nobody is around to ask for help. You just stand there in amazement and wait and continue to wait and talk to the other people waiting around you about how bad the service is. Kind of ridiculous that in order to go in the bouncy house you have to buy $15 kids socks, which I hear are $10 during the week. The place itself isn’t that bad, but the staff leaves a lot to be desired. PS, my girlfriend threw up after the salad bar so watch out for that as well.
Atmosphere: 3
Food: 2
Service: 1
Good, but I hit my head
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Celery, Chuck E Cheese Meal
Wayyy Overpriced food took forever to get to us. By the time it did it was cold. Not to mention they put a trampoline inside that is not welcome for all children. My daughter just turned 10 and is tall for her age and they told her she is not allowed to go on the trampoline. Dear Chuck E. Cheese.... Do not put activities at your locations if you are going to exclude children. Make your activities inclusive for all children. Thank you.
Atmosphere: 2
Food: 1
Service: 1
One of our favorite places to go with my kids it's decent size, it's clean and the staff is nice.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Large Pizza, Chuck E Cheese Meal, Large Cheese Pizza
We bought a gold summer pass. We were there for 4 hours today and sadly in the last 30mins a group of kids around 9yrs old got on the trampoline with no blue payment band, or green socks that you get if you have paid. They told my 5 yr old and his friend to get off. They also told them they were going to hit them and brake their foot. The mom then told her kids to do whatever they wanted. So we left because the mom was as nasty as the kids. I will not be taking out another membership if the staff are charging me to go on the trampoline and telling bully’s not pay and push off paying customers. There was only two staff members there all day, one behind the till and one on the door. No one watching the trampoline. Very sad my 5 yr old and his friend had their first bullying at Chucky cheeses.
Atmosphere: 4
Food: 4
Service: 1
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