McDonald's

2729 W Capitol Ave, West Sacramento
(916) 822-4044

Recent Reviews

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Keith Webb

Horrible place the Walmart of slow food no customer services at all.

Atmosphere: 1

Food: 1

Service: 1

Brandon Wong

Terrible service.

Atmosphere: 1

Food: 3

Service: 1

Amninder Goraya

Worst service staff.

Service: 1

fnaf fan

Line move quickly food always great

Atmosphere: 5

Food: 5

Service: 5

Oleg

This is the worst McDonald's I've ever seen. You can wait 30 minutes for your order, and there's no line. The staff is terrible.

Atmosphere: 1

Food: 1

Service: 1

G

The Original McDonald’s of West sacramento that never changed its exterior color to the Dull depression look of the “modern” ones and we appreciate that, the food here is Hot and I prefer to use this location over the other 2 that are letting food sit under heat lamps. The pine trees along the drive through were sticks when I was a kid and now they are big trees. We like our local McDonald’s.

Atmosphere: 5

Food: 5

Service: 5

MIIKE

Worker are way to freaken slow ..

tony silber

The worst service of any McDonald's I've ever been to in my life and I'm 46 years old. Slow unfriendly staff I waited over 15 min for my order took 7 minites just to pay. And on top of that they got my two sandwich order wrong. Unbelievable

Atmosphere: 1

Food: 4

Service: 1

Shaneca René

Received great customer service from Erica. Keep it up ☺️

Karl Avila

Ever since McDonald’s switched to those self-serve kiosks, the customer service has noticeably dropped. I walked up to the counter to place my order, and the staff acted like they didn’t even want to help me. It’s like they expect everyone to just use the machine, and if you prefer to talk to a human, it’s almost an inconvenience to them.

What makes it worse is that here in California, they’re asking for $25 to $30 an hour — but don’t seem to want to work for it. Last week, my order was wrong. This time, it was correct, but the attitude I got at the counter was just as disappointing.

If you’re going to ask for top-dollar pay, the service should reflect that. Unfortunately, it doesn’t.

Service: 1

Taylor Leinart

Update your hours if you’re going to close before 11:30. Went at 10:15 and no one was there.

Service: 1

John Bodine

Took me 25 minutes to get my food and I ordered online and went through the drive thru. Looked like there were about three workers there.

Atmosphere: 3

Food: 3

Service: 1

Bret Benziger

The drive through here is always slow.

Atmosphere: 5

Food: 4

Service: 3

Kirat Pb13

Super good food

Atmosphere: 5

Food: 5

Service: 5

Alacrity lipari (Allykat)

Good service

Atmosphere: 3

Food: 3

Service: 2

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