McDonald's
2729 W Capitol Ave, West Sacramento
(916) 822-4044
Recent Reviews
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Horrible place the Walmart of slow food no customer services at all.
Atmosphere: 1
Food: 1
Service: 1
Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Worst service staff.
Service: 1
Line move quickly food always great
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonald's I've ever seen. You can wait 30 minutes for your order, and there's no line. The staff is terrible.
Atmosphere: 1
Food: 1
Service: 1
The Original McDonald’s of West sacramento that never changed its exterior color to the Dull depression look of the “modern” ones and we appreciate that, the food here is Hot and I prefer to use this location over the other 2 that are letting food sit under heat lamps. The pine trees along the drive through were sticks when I was a kid and now they are big trees. We like our local McDonald’s.
Atmosphere: 5
Food: 5
Service: 5
Worker are way to freaken slow ..
The worst service of any McDonald's I've ever been to in my life and I'm 46 years old. Slow unfriendly staff I waited over 15 min for my order took 7 minites just to pay. And on top of that they got my two sandwich order wrong. Unbelievable
Atmosphere: 1
Food: 4
Service: 1
Received great customer service from Erica. Keep it up ☺️
Ever since McDonald’s switched to those self-serve kiosks, the customer service has noticeably dropped. I walked up to the counter to place my order, and the staff acted like they didn’t even want to help me. It’s like they expect everyone to just use the machine, and if you prefer to talk to a human, it’s almost an inconvenience to them.
What makes it worse is that here in California, they’re asking for $25 to $30 an hour — but don’t seem to want to work for it. Last week, my order was wrong. This time, it was correct, but the attitude I got at the counter was just as disappointing.
If you’re going to ask for top-dollar pay, the service should reflect that. Unfortunately, it doesn’t.
Service: 1
Restaurantji Recommends
Update your hours if you’re going to close before 11:30. Went at 10:15 and no one was there.
Service: 1
Took me 25 minutes to get my food and I ordered online and went through the drive thru. Looked like there were about three workers there.
Atmosphere: 3
Food: 3
Service: 1
The drive through here is always slow.
Atmosphere: 5
Food: 4
Service: 3
Super good food
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 3
Food: 3
Service: 2
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