McDonald's
2729 W Capitol Ave, West Sacramento
(916) 822-4044
Recent Reviews
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The worst service of any McDonald's I've ever been to in my life and I'm 46 years old. Slow unfriendly staff I waited over 15 min for my order took 7 minites just to pay. And on top of that they got my two sandwich order wrong. Unbelievable
Atmosphere: 1
Food: 4
Service: 1
Received great customer service from Erica. Keep it up ☺️
Ever since McDonald’s switched to those self-serve kiosks, the customer service has noticeably dropped. I walked up to the counter to place my order, and the staff acted like they didn’t even want to help me. It’s like they expect everyone to just use the machine, and if you prefer to talk to a human, it’s almost an inconvenience to them.
What makes it worse is that here in California, they’re asking for $25 to $30 an hour — but don’t seem to want to work for it. Last week, my order was wrong. This time, it was correct, but the attitude I got at the counter was just as disappointing.
If you’re going to ask for top-dollar pay, the service should reflect that. Unfortunately, it doesn’t.
Service: 1
Update your hours if you’re going to close before 11:30. Went at 10:15 and no one was there.
Service: 1
Took me 25 minutes to get my food and I ordered online and went through the drive thru. Looked like there were about three workers there.
Atmosphere: 3
Food: 3
Service: 1
The drive through here is always slow.
Atmosphere: 5
Food: 4
Service: 3
Super good food
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 3
Food: 3
Service: 2
THANK YOU FOR MAKING A BOMB CHOCOLATE SHAKE! Also, love when you guys add on the cookies as a deal 🔥 great staff too! Appreciate ya’ll!
Atmosphere: 5
Food: 5
Service: 5
Says it’s open till 11:30, but I’m here at the drive through at 10:50 and nobody’s home.
Service: 1
Restaurantji Recommends
We came to have a drink, the coffee takes a very long time to prepare.
Atmosphere: 3
Food: 3
Service: 2
It was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crispy Chicken Sandwich
Worst cheeseburger I've ever had, they are selling burgers that are hours old, stop giving McDonald's chances, any place else is better.
Atmosphere: 3
Service: 3
Rude staff at the counter
They have yet to refund me on a frappe that I ordered on Thanksgiving not knowing the place was not opened I've gotten 3 responses even by manager but no refund and until I get my caramel frappe that I ordered I'm not going back to McDonald's ever again
Atmosphere: 1
Food: 1
Service: 1
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