I ordered my boyfriend a chicken McGriddle on the app, he wanted cheese so I spent an extra $1 for cheese and when we picked it up, they made us park and we were unable to check the order without going back through a long line so we assumed the food was properly made but we realized once we were home that I did not get the cheese I paid extra for. This is only one out of mant instances where they short us on the things we pay for that they clearly acknowledge we should have. The sticker on our chicken mcgriddle said it added cheese and there was none. Always poor service and a waste of time.
Atmosphere: 3
Food: 1
Service: 1
Wicked Glitch
Typical Micky D's, no negative experience's at this location to date.
Atmosphere: 3
Food: 4
Service: 4
DAVINDER SINGH
It’s my very Bad experience this location lady work here on register very rude no care to customer if you ask any questions she did not help and say only get out the store very bad customer service -0 star
Atmosphere: 1
Food: 1
Service: 1
John Belardi
Always friendly and courteous service
Atmosphere: 5
Food: 5
Service: 5
Mary Lesbrooke
Wow the staff are slow for a McDonald's
Atmosphere: 1
Food: 1
Service: 1
Cade Gibson
They need learn correct English. They barely understood me, an American citizen of 21 years. Since birth. Got 3 of my orders wrong and I ordered inside
Atmosphere: 3
Food: 5
Service: 1
Pamela Contreras
The night supervisor Janet if I’m not mistaken provided a horrible service, one of her machines took the promo code but went blank in the process. Even though she could see the info on the promo she didn’t want to honor it and lied to my face saying it would only take 5 min for a new code, I told her it showed it would take 12 min for a new one and she still lied and said “it will only take 5 minute ma’am”. NOT RECOMMENDED AT ALL
Atmosphere: 1
Service: 1
Evette Arredondo
Kids were hungry
Atmosphere: 5
Food: 5
Service: 5
Sammie Boo
This McDonald’s made a mistake on my order and when I asked them for the rest of my order which they forgot to charge me for they asked me to go around in the drive-through lane and stand in line again for two cookies. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Lacey Bradbury
Its meh. Overpriced for what we got and it's kiosk only inside. Literally 3.19 +tax for a hash brown is crazy work for potatoes that stay cheap. I didn't get the hash brown obviously. Service was top notch though. The employees are great.
I ordered my boyfriend a chicken McGriddle on the app, he wanted cheese so I spent an extra $1 for cheese and when we picked it up, they made us park and we were unable to check the order without going back through a long line so we assumed the food was properly made but we realized once we were home that I did not get the cheese I paid extra for. This is only one out of mant instances where they short us on the things we pay for that they clearly acknowledge we should have. The sticker on our chicken mcgriddle said it added cheese and there was none. Always poor service and a waste of time.
Atmosphere: 3
Food: 1
Service: 1
Typical Micky D's, no negative experience's at this location to date.
Atmosphere: 3
Food: 4
Service: 4
It’s my very Bad experience this location lady work here on register very rude no care to customer if you ask any questions she did not help and say only get out the store very bad customer service -0 star
Atmosphere: 1
Food: 1
Service: 1
Always friendly and courteous service
Atmosphere: 5
Food: 5
Service: 5
Wow the staff are slow for a McDonald's
Atmosphere: 1
Food: 1
Service: 1
They need learn correct English. They barely understood me, an American citizen of 21 years. Since birth. Got 3 of my orders wrong and I ordered inside
Atmosphere: 3
Food: 5
Service: 1
The night supervisor Janet if I’m not mistaken provided a horrible service, one of her machines took the promo code but went blank in the process. Even though she could see the info on the promo she didn’t want to honor it and lied to my face saying it would only take 5 min for a new code, I told her it showed it would take 12 min for a new one and she still lied and said “it will only take 5 minute ma’am”. NOT RECOMMENDED AT ALL
Atmosphere: 1
Service: 1
Kids were hungry
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s made a mistake on my order and when I asked them for the rest of my order which they forgot to charge me for they asked me to go around in the drive-through lane and stand in line again for two cookies. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Its meh. Overpriced for what we got and it's kiosk only inside. Literally 3.19 +tax for a hash brown is crazy work for potatoes that stay cheap. I didn't get the hash brown obviously. Service was top notch though. The employees are great.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
I hate that I have to place my order at a kiosk. Where's the customer service!!
Atmosphere: 2
Food: 2
Service: 2
To damn expensive
Atmosphere: 1
Food: 1
Service: 1
The leader in speed and accuracy at the drive thru and the best McDonald's in West Sacramento.
Atmosphere: 4
Food: 5
Service: 5
I don't know why McDonald's is always the easiest decision but the worst food for you
Atmosphere: 2
Food: 3
Service: 2
I think it's to expensive
Atmosphere: 5
Food: 5
Service: 5
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