Rude Female Employee. Does what she likes instead of asking what the paying customer likes. Management needs to train staff better unless Management IS the problem. May take this further to corporate.
Atmosphere: 4
Food: 4
Service: 1
Fernando Valera
🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Denise Howell
I previously ordered a cold cut trio with meat, olives, pickles, and pepperoncini, and had been a regular customer due to the friendly service, particularly from the Asian lady. However, my last order was not satisfactory, and I politely informed her of the issue, explaining that I was willing to pay more for the meat. I was surprised by her reaction, as she became defensive and rude, stating that she would refuse service to anyone and offering to review the security footage to investigate the matter. She kept repeating and stating she can and will refuse service to anyone. I just informed the young woman who was making the sandwich I was ordering to cancel it. It was really weird because the Asian lady was raising her voice becoming louder with a statement of refusal of service. Shame, just wanted a sandwich with extra meat that I was willing to pay for, somehow she turned it into a hostile customer service. This was a great place to come, the Asian lady was always friendly with service. I won't be back. I don't know how this turned ugly but she managed to make it that way.
Atmosphere: 3
Food: 1
Service: 1
elizabeth gomez
first time coming to this location and ladys were rude from the jump. they didnt recieve my order but i ahd places it 20 minutes pior to picking up and were very condescending asking if it was under a different name or location or when i asked for a refund. safe to say wont be back.
Atmosphere: 1
Food: 1
Service: 1
Rachel Carter Pope
This subway location is excellent! I go out of my way to come here
Atmosphere: 5
Food: 5
Service: 5
xXTheJesterXx
When i got in it was pretty chaotic, but the one guy behind the counter, Anthony, brought order to the situation and made sure that every face that left was stuffed with a sandwich, and them sandwiches? Amazing, made to my exact specifications and served with a smile.
Atmosphere: 5
Food: 5
Service: 5
Ashleigh Williams
I love this spot the workers are always great and the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Meatball Marinara, Cookies, Grilled Chicken, Black Forest Ham Egg & Cheese Wrap
Michelle Cook
He was very very nice. He was the only person working & it was late. & He made me an excellent BLT. I would recommend to anybody and everybody and I love Subway.
Parking: The parking lot is very small.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Subway Footlong Cookie
brian rinaldi
This is by far one of the best subways in Sacramento especially west sac the service is wonderful the atmosphere is great and just overall those ladies were wonderful considerate and passion people 10/10 service if you're looking to eat a sub from subway in west sac go to this one they truly care about the customer
Atmosphere: 5
Food: 5
Service: 5
Symantha Freeman
She only eats turkey light lettus and olives. They load it up with olives and she eats all of it
Apparently they can't afford to staff more than one person at a time. Poor girl was working her butt off. I also assume running the air conditioning is too expensive as it was about 80* in side. We took turns standing in line while we waited our turn with the one person serving 6 customers buying 9 sandwiches. We would rotate outside where there was a breeze. I thought the wife was gonna pass out
Atmosphere: 3
Food: 5
Service: 5
Dave P
First time customers at this location. The staff is nice and friendly. Location is clean and professional. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
David Perales
First time customers at this location. The staff is nice and friendly. Location is clean and professional. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Tina Henning
Kid-friendliness: You can bring your kids and enjoy lunch
Wheelchair accessibility: There is space for wheel chair
Rude Female Employee. Does what she likes instead of asking what the paying customer likes. Management needs to train staff better unless Management IS the problem. May take this further to corporate.
Atmosphere: 4
Food: 4
Service: 1
🙏🏽
Atmosphere: 5
Food: 5
Service: 5
I previously ordered a cold cut trio with meat, olives, pickles, and pepperoncini, and had been a regular customer due to the friendly service, particularly from the Asian lady. However, my last order was not satisfactory, and I politely informed her of the issue, explaining that I was willing to pay more for the meat. I was surprised by her reaction, as she became defensive and rude, stating that she would refuse service to anyone and offering to review the security footage to investigate the matter. She kept repeating and stating she can and will refuse service to anyone. I just informed the young woman who was making the sandwich I was ordering to cancel it. It was really weird because the Asian lady was raising her voice becoming louder with a statement of refusal of service. Shame, just wanted a sandwich with extra meat that I was willing to pay for, somehow she turned it into a hostile customer service. This was a great place to come, the Asian lady was always friendly with service. I won't be back. I don't know how this turned ugly but she managed to make it that way.
Atmosphere: 3
Food: 1
Service: 1
first time coming to this location and ladys were rude from the jump. they didnt recieve my order but i ahd places it 20 minutes pior to picking up and were very condescending asking if it was under a different name or location or when i asked for a refund.
safe to say wont be back.
Atmosphere: 1
Food: 1
Service: 1
This subway location is excellent! I go out of my way to come here
Atmosphere: 5
Food: 5
Service: 5
When i got in it was pretty chaotic, but the one guy behind the counter, Anthony, brought order to the situation and made sure that every face that left was stuffed with a sandwich, and them sandwiches? Amazing, made to my exact specifications and served with a smile.
Atmosphere: 5
Food: 5
Service: 5
I love this spot the workers are always great and the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Meatball Marinara, Cookies, Grilled Chicken, Black Forest Ham Egg & Cheese Wrap
He was very very nice. He was the only person working & it was late. & He made me an excellent BLT. I would recommend to anybody and everybody and I love Subway.
Parking: The parking lot is very small.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Subway Footlong Cookie
This is by far one of the best subways in Sacramento especially west sac the service is wonderful the atmosphere is great and just overall those ladies were wonderful considerate and passion people 10/10 service if you're looking to eat a sub from subway in west sac go to this one they truly care about the customer
Atmosphere: 5
Food: 5
Service: 5
She only eats turkey light lettus and olives. They load it up with olives and she eats all of it
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Good sandwiches and service.
Apparently they can't afford to staff more than one person at a time. Poor girl was working her butt off. I also assume running the air conditioning is too expensive as it was about 80* in side. We took turns standing in line while we waited our turn with the one person serving 6 customers buying 9 sandwiches. We would rotate outside where there was a breeze. I thought the wife was gonna pass out
Atmosphere: 3
Food: 5
Service: 5
First time customers at this location. The staff is nice and friendly. Location is clean and professional. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
First time customers at this location. The staff is nice and friendly. Location is clean and professional. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: You can bring your kids and enjoy lunch
Wheelchair accessibility: There is space for wheel chair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
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