My son got sick from their wings, coming out of both ends. We have the receipt on hos phone and now claim they have no order from him for a refund. He has been sick for over 24 hours now. And the manager with a Indian accent is not helpful and lied more than once to me and says his managers numbers or asking if they are a corporation or privately owned was none of my business.. he also told me that if their food gets cold from being delivered people can get sick from it. His words I swear. Beware going to this Wing Stop. My family will never deal with this establishment of food that makes people sick again after this incident is over and he gets a refund...!
but ts
Typical food blah blah blah BUT the staff’s inappropriate behavior is the only reason yoy need to not visit this location. Why of course, my main issue isn’t with all the employees but with the management and a singular employee. Management was informed of an employee’s inappropriate behavior towards ME, a customer, and they did not take accountability and disregarded the employee’s actions.. all because he was a “good worker”. Truly repulsive.
Ashlyn Hines
Went online to the winston website to place a delivery order. We got the deal in the picture and when it arrived for delivery i asked the man if he had our other drink, he said no and asked to go back and i said it's okay it's no big deal. I then go upstairs to open the bad and we're missing ranch, our 2nd drink, our mild wings, and the upgrades made to the corn. I call and ask to be refunds for the missing items and the only 2 options they give me are to come pick up a remade order which i couldn't do that's why i ordered to go, or to contact the delivery service (doordash or uber eats). The issue is i was never given any order confirmation by either of those third parties i only had the email above, i even checked my doordash app and nothing there, and downloaded uber eats and nothing. The manager who I spoke to, Ali, said to call back in two hours. I thought that was so weird because what difference does that make, i think he was waiting for the next manager to come in and pass it off to someone else? I call back and talk to a shift lead who told me it was his first day. He seemed fed up by the manager and kept apologizing, I asked to speak to a manager and i asked if it was the same one i spoke to and he said yes ma'am, i felt bad for the guy. I then spoke to Ali again and was told I could wait for a day im able to come and pick the order up since i have the order number and it will be remade for me. Since then i've called the store a couple times a week when i'm available and it goes straight to voicemail..each time. I then have left numerous voicemails, VERY KINDLY i may add, and have not received a single call back. It's just upsetting.
Food: 2
Service: 1
Tia Singh
This is what i got served!!!
Atmosphere: 1
Food: 1
Service: 1
Arian Saidi
Did not take order from 11:45
Atmosphere: 1
Food: 1
Service: 1
Karen Hernandez
The staff there is absolutely horrible mind you I’ve given this location multiple chances because when it’s busy I mean quality can be lower but no… they just are that BAD. Rude cashiers to cold food definitely avoid this
Atmosphere: 1
Food: 3
Service: 1
Gurdas Khara
They don't take care of cleaning.It smells too bad Employees are really bad They gave me my order after 40 minutes They talk really rudely I don't suggest anyone to come here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
kshitij verma
This is not the first time this location has messed up our food but with our last order over this past weekend we have decided to boycott Wingstop. The wings were old dry and the meat was tight. Absolutely dry with hardly any sauce and the extra sauce we order they forgot to mix the butter. Opposite of what they advertised. Why do they have employees who are not happy working or it’s the management who wants to bring the cost down by giving us old dry wings with no sauce. There ranch also going down on the quality really water down. I would not recommend Wingstop and in particular this location. Go to firehouse wings which is near and you get fresh wings. Much better.
Food: 1
Service: 1
Jessica D
Smells like a zoo. It was dirty as hell in there and muggy. They keep bowls of old sauce and toss the chicken in there and keep reusing it even after sitting for a while and they are just open and exposed. No ones wearing gloves or a hair net.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Boneless Wings and Fries
Eve
Came in at 7pm.It took THIRTY MINUTES for FOUR PLAIN TENDERS to come out.The store inside is as HOT as the outside.I feel so bad for the employees.
The casier is so rode I waited front of the counter she doesn’t care who is waiting over there I try to make eyes contact but she doesn’t look to you and she look like forced to work with her nagative energy I think you guys don’t need like these people in this cool place 7/20 11:30 pm
Service: 1
Perri Thaw
Every time I DoorDash from this place they forget something. Avoid coming here/ ordering online at all costs??♀️
Eva A.
Came in at 7pm.It took THIRTY MINUTES for FOUR PLAIN TENDERS to come out.The store inside is as HOT as the outside.I feel so bad for the employees.
Atmosphere: 1
Food: 1
Service: 1
David Bui
Found a bug/roach in a chicken wing after ordering take out from here. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Jack Sturges
Place was disgusting filthy. They must not own a mop, spilled soda in front area and staff just put a sign on the sods. Floor was so sticky I nearly fell down...never going to this location again as this is the second time in a row with a filthy lobby.
My son got sick from their wings, coming out of both ends. We have the receipt on hos phone and now claim they have no order from him for a refund. He has been sick for over 24 hours now. And the manager with a Indian accent is not helpful and lied more than once to me and says his managers numbers or asking if they are a corporation or privately owned was none of my business.. he also told me that if their food gets cold from being delivered people can get sick from it. His words I swear. Beware going to this Wing Stop. My family will never deal with this establishment of food that makes people sick again after this incident is over and he gets a refund...!
Typical food blah blah blah BUT the staff’s inappropriate behavior is the only reason yoy need to not visit this location. Why of course, my main issue isn’t with all the employees but with the management and a singular employee. Management was informed of an employee’s inappropriate behavior towards ME, a customer, and they did not take accountability and disregarded the employee’s actions.. all because he was a “good worker”. Truly repulsive.
Went online to the winston website to place a delivery order. We got the deal in the picture and when it arrived for delivery i asked the man if he had our other drink, he said no and asked to go back and i said it's okay it's no big deal. I then go upstairs to open the bad and we're missing ranch, our 2nd drink, our mild wings, and the upgrades made to the corn. I call and ask to be refunds for the missing items and the only 2 options they give me are to come pick up a remade order which i couldn't do that's why i ordered to go, or to contact the delivery service (doordash or uber eats). The issue is i was never given any order confirmation by either of those third parties i only had the email above, i even checked my doordash app and nothing there, and downloaded uber eats and nothing. The manager who I spoke to, Ali, said to call back in two hours. I thought that was so weird because what difference does that make, i think he was waiting for the next manager to come in and pass it off to someone else? I call back and talk to a shift lead who told me it was his first day. He seemed fed up by the manager and kept apologizing, I asked to speak to a manager and i asked if it was the same one i spoke to and he said yes ma'am, i felt bad for the guy. I then spoke to Ali again and was told I could wait for a day im able to come and pick the order up since i have the order number and it will be remade for me. Since then i've called the store a couple times a week when i'm available and it goes straight to voicemail..each time. I then have left numerous voicemails, VERY KINDLY i may add, and have not received a single call back. It's just upsetting.
Food: 2
Service: 1
This is what i got served!!!
Atmosphere: 1
Food: 1
Service: 1
Did not take order from 11:45
Atmosphere: 1
Food: 1
Service: 1
The staff there is absolutely horrible mind you I’ve given this location multiple chances because when it’s busy I mean quality can be lower but no… they just are that BAD. Rude cashiers to cold food definitely avoid this
Atmosphere: 1
Food: 3
Service: 1
They don't take care of cleaning.It smells too bad
Employees are really bad
They gave me my order after 40 minutes
They talk really rudely
I don't suggest anyone to come here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
This is not the first time this location has messed up our food but with our last order over this past weekend we have decided to boycott Wingstop. The wings were old dry and the meat was tight. Absolutely dry with hardly any sauce and the extra sauce we order they forgot to mix the butter. Opposite of what they advertised. Why do they have employees who are not happy working or it’s the management who wants to bring the cost down by giving us old dry wings with no sauce. There ranch also going down on the quality really water down. I would not recommend Wingstop and in particular this location. Go to firehouse wings which is near and you get fresh wings. Much better.
Food: 1
Service: 1
Smells like a zoo. It was dirty as hell in there and muggy. They keep bowls of old sauce and toss the chicken in there and keep reusing it even after sitting for a while and they are just open and exposed. No ones wearing gloves or a hair net.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Boneless Wings and Fries
Came in at 7pm.It took THIRTY MINUTES for FOUR PLAIN TENDERS to come out.The store inside is as HOT as the outside.I feel so bad for the employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The casier is so rode I waited front of the counter she doesn’t care who is waiting over there I try to make eyes contact but she doesn’t look to you and she look like forced to work with her nagative energy
I think you guys don’t need like these people in this cool place
7/20 11:30 pm
Service: 1
Every time I DoorDash from this place they forget something. Avoid coming here/ ordering online at all costs??♀️
Came in at 7pm.It took THIRTY MINUTES for FOUR PLAIN TENDERS to come out.The store inside is as HOT as the outside.I feel so bad for the employees.
Atmosphere: 1
Food: 1
Service: 1
Found a bug/roach in a chicken wing after ordering take out from here. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Place was disgusting filthy. They must not own a mop, spilled soda in front area and staff just put a sign on the sods. Floor was so sticky I nearly fell down...never going to this location again as this is the second time in a row with a filthy lobby.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Chicken Wings
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